Source Job

$88,000–$105,000/yr
US Unlimited PTO

  • Develop and maintain strong client relationships as a trusted advisor, understanding needs and identifying upselling and cross-selling opportunities.
  • Implement strategies for consistent customer satisfaction and retention, managing contract renewals and RFPs.
  • Conduct regular business reviews, provide tailored solutions, and advocate for customer needs across internal teams.

Customer Success Relationship Building Problem-solving Cross-functional Collaboration

20 jobs similar to Customer Success Manager

Jobs ranked by similarity.

$61,800–$75,000/yr
US

  • Manage assigned portfolio customers with significant independence and develop strategic relationships across territories.
  • Proactively ensure customer delight, identify upsell opportunities, and mitigate churn risks.
  • Guide customers through onboarding and drive full engagement and adoption of the product.

Renaissance is a global leader in pre-K–12 education technology, helping educators analyze, customize, and plan personalized learning paths for students. Their solutions are used in over one-third of US schools and in more than 100 countries, with a culture that values trust, winning together, and continuous growth.

$70,000–$110,000/yr
US Unlimited PTO

  • Perform renewal efforts with district and school partners across the country.
  • Deliver online webinar trainings and onsite professional development workshops.
  • Analyze usage data and metrics to maximize user engagement with district partners.

Goalbook empowers teachers to transform instruction so that all students can succeed. They partner with over 1,100 school districts across 48 states and have a motivated, passionate team focused on helping employees grow.

$77,000–$117,000/yr
United States Unlimited PTO

  • Manage a high-volume portfolio of school districts through digital-first, one-to-many engagement strategies.
  • Monitor telemetry and health scores to proactively identify risks, adoption blockers, and expansion opportunities.
  • Collaborate with Customer Success Operations, Product, and Sales to refine digital journeys and improve program performance.

This company provides digital solutions for K-12 education. The culture is data-driven and collaborative, focusing on scalable customer success.

US 3w PTO

  • Manage a book of accounts, drive renewals and expansions, and lead negotiation conversations.
  • Mentor junior team members and contribute to team strategy and process development.
  • Leverage data and CRM tools to inform client strategy and maintain accurate pipeline forecasting.

Committee for Children is a social enterprise dedicated to advancing children's well-being through developing essential human skills, best known for the Second Step® programs. They offer comprehensive benefits and foster an equitable, inclusive workplace culture with a focus on employee growth.

US

  • Own the full renewal lifecycle for strategic K-12 accounts and drive retention.
  • Lead onboarding, product adoption, and training to maximize platform value.
  • Use data and customer feedback to advocate for improvements across teams.

Incident IQ is the leading workflow management platform built exclusively for K-12 districts, connecting technology and operations for schools. Trusted by over 2,000 districts and 12 million students, the company offers an energetic, collaborative culture with a focus on work/life balance.

$70,700–$120,300/yr
US

  • Develop and execute strategic account plans that drive measurable value for enterprise customers.
  • Build trusted relationships with key stakeholders and lead renewal and expansion efforts.
  • Analyze customer data and collaborate cross-functionally to ensure seamless customer experiences.

RealPage provides software and analytics for real estate management. The company fosters an inclusive environment and offers competitive benefits to its employees.

$80,000–$115,000/yr
US Unlimited PTO

  • Own the entire client relationship post-sale, including success plans, executive engagement, and commercial relationships.
  • Drive timely renewals and expansion by partnering with clients to align technology and expertise with their goals.
  • Collaborate cross-functionally with Sales, Product, and Engineering teams to advocate for client needs and ensure success.

Cordial is a marketing platform that helps brands like PacSun and Forbes send personalized messages to drive revenue growth. They foster a culture of transparency, collaboration, and continuous improvement within a passionate, growing team.

Canada Unlimited PTO 16w maternity 16w paternity

  • Build and maintain trusted relationships with institutional customers in medical education.
  • Drive customer adoption, retention, and renewal readiness while identifying expansion opportunities.
  • Collaborate with internal teams to enhance customer success processes and influence product decisions.

The partner company provides technology solutions for medical and health sciences education programs. They are a remote-first organization with a collaborative and purpose-driven team.

$36,667–$45,833/yr
Canada 6w PTO

  • Foster long-term customer relationships and drive strategic success initiatives.
  • Conduct business reviews, resolve escalated issues, and collaborate cross-functionally.
  • Identify upsell and expansion opportunities to maximize revenue growth and retention.

Certn changes how trust works with The World's Easiest Background Check. They've raised $127M+, earned Deloitte Fast 50 recognition three years in a row, and are a remote-first company with a high-performance edge and a no-jerk policy.

US

  • Maintain and develop long-term relationships with strategic customers in North America, acting as a trusted advisor to C-level executives.
  • Control delivery processes and identify early risks to ensure successful customer outcomes.
  • Drive account growth through retention, cross-sell, and upsell by understanding customer business priorities.

Creatio is an AI CRM and workflow platform that helps midsize and large organizations run customer workflows in the AI era. With a global team and thousands of customers in over 100 countries, they were named to Inc.'s Best Workplaces list in 2025.

North America

  • Develop and maintain strategic relationships with SMB and Corporate segment clients across US and Canada markets.
  • Act as a trusted advisor to key stakeholders, including C-level executives, to ensure customers achieve desired outcomes.
  • Drive portfolio growth through zero churn and active cross-sell and up-sell opportunities.

Creatio is a global vendor of an agentic CRM and workflow platform with no-code and AI at its core, helping organizations automate customer and operational workflows. The company supports thousands of clients in over 100 countries and was named to Inc.'s Best Workplaces list in 2025 for its commitment to employee wellbeing and strong workplace culture.

$110,000–$130,000/yr
US Unlimited PTO

  • Serve as a trusted advisor to strategic healthcare clients, building relationships and driving adoption.
  • Develop and implement customer success plans to ensure measurable outcomes and retention.
  • Analyze customer data to provide insights and drive product improvements.

Luma Health builds technology to simplify healthcare access and delivery. They are a growth company with a fast-paced startup environment that values inclusivity.

$130,000–$145,000/yr
US Unlimited PTO

  • Manage enterprise client relationships and drive outcomes through data-driven recommendations.
  • Collaborate with cross-functional teams to ensure consistent delivery and client satisfaction.
  • Own revenue targets including renewals and expansions, and mentor team members.

Wellnecity is a platform for high-performing health plans, helping self-insured employers, advisors, and vendors achieve cost savings and better outcomes. We are a fast-paced entrepreneurial company with a passionate team focused on data and healthcare innovation.

US Unlimited PTO

  • Serve as the customer champion and dedicated account owner for assigned customers, driving satisfaction and loyalty through proactive engagement.
  • Act as a product leader and trusted advisor, providing recommendations and leading effective customer presentations.
  • Guide customers throughout the product lifecycle, from initial rollout to ongoing management, renewals, and expansion opportunities.

MediSpend provides SaaS solutions for medical affairs and compliance. The company fosters a customer-centric culture and supports a fully remote workforce with a focus on employee well-being.

US Unlimited PTO

  • Own the success, retention, and growth of a portfolio of health plan clients.
  • Lead recurring client meetings, executive business reviews, and performance discussions.
  • Identify client risks, performance gaps, and emerging needs, and drive plans to address them.

Papa provides vital social support by pairing older adults and families with companions to reduce loneliness and improve health. Backed by top investors, Papa is a people-first company with a culture focused on community and belonging.

$110,000–$125,000/yr
US

  • Build and maintain strong customer relationships post-sale, ensuring high satisfaction and retention.
  • Guide customers through onboarding, training, and project management for a smooth transition to electric school buses.
  • Analyze data and performance metrics to provide tailored solutions and drive continuous improvement.

Highland Electric Fleets is North America's leading provider of Electrification-as-a-Service, making electric fleets accessible for all. Founded in 2019, the company fosters a supportive, collaborative environment with innovative colleagues.

$140,000–$160,000/yr
US

  • Lead client management and retention efforts within an assigned region, ensuring customer satisfaction and revenue growth.
  • Serve as the primary liaison between customers, TPA leadership, and internal teams, providing consultative account management.
  • Drive strategic initiatives to improve client retention, operational alignment, and overall financial performance.

Point C is a national third-party administrator that delivers customized self-funded benefit programs. We are a mission-driven company focused on innovative cost containment solutions.

$64,953–$75,778/yr
Canada 5w PTO

  • Drive measurable value realization within the first 90 days post-sale and own renewal and expansion strategy for your portfolio.
  • Develop multi-threaded relationships across decision-makers and create structured success plans tied to customer KPIs.
  • Proactively identify churn indicators through behavioral data and develop structured save plans with clear ROI articulation.

Karbon is the global leader in AI-powered practice management software for accounting firms, providing an award-winning cloud platform that helps tens of thousands of accounting professionals work more efficiently. They are well-funded, ranked #1 on G2, growing rapidly, and have a people-first culture recognized with Great Place To Work® certification and on Fortune magazine's Best Small Workplaces™ List.

United States Canada

  • Act as a strategic customer success manager for HPE's as-a-service portfolio, driving onboarding, adoption, and upsell/cross-sell opportunities.
  • Build and maintain strong senior-level customer relationships, develop success plans, and serve as a trusted advisor throughout the digital transformation journey.
  • Collaborate with sales specialists and cross-functional teams to accelerate solution consumption and deliver measurable business value.

Hewlett Packard Enterprise is a global edge-to-cloud company that helps organizations connect, protect, analyze, and act on their data and applications from edge to cloud. With a workforce of tens of thousands, the company fosters a culture of inclusion, flexibility, and bold innovation.

$106,000–$120,000/yr
US

  • Support the success and satisfaction of employer clients by driving enrollment, engagement, and retention.
  • Build and maintain strategic account plans, monitor client health, and identify opportunities for growth and expansion.
  • Collaborate with channel partners, sales, and cross-functional teams to deliver measurable business outcomes and seamless client experiences.

Maven Clinic is the world's largest virtual clinic for women and families, partnering with employers and health plans to provide end-to-end women's and family health programs. Founded in 2014, the company has raised over $425 million and has been recognized on the TIME100 Most Influential Companies and CNBC Disruptor 50 lists, with a culture that has won over 30 workplace awards.