Lead and support day-to-day IT operations for a globally distributed team.
Manage and develop a small IT team, providing guidance and hands-on support.
Drive improvements in IT processes, identity management, and SaaS tooling.
Customer.io helps over 8,000 companies send automated, personalized communications using real-time behavioral data. They are a growing tech company with a culture of empathy, transparency, responsibility, and a little awkwardness.
Lead and scale IT operations strategically, including FinOps automation, security resilience, and vendor management.
Handle hands-on tasks like provisioning accounts, troubleshooting Google Workspace and Zoom, and onboarding new hires.
Mentor a team of 4 and drive workflow automation to reduce manual effort and support organizational growth.
Lemnis is a public charity dedicated to harnessing transformative change to expand learning for all. We are a growing, innovative organization with a collaborative and inclusive culture, committed to fostering an environment where every team member can thrive.
Own the access request queue and serve as primary IT help desk contact across the company.
Build and maintain IT runbooks and documentation to reduce repeat ticket volume.
Own employee onboarding and offboarding, including provisioning, deprovisioning, and device setup.
Moxie empowers aesthetic entrepreneurs to build profitable independent practices. They are a global, remote-first team supporting over 700 practices, with a culture of ownership and continuous learning.
Oversee the IT team's operating rhythm, including sprint planning, ticket hygiene, and SLA tracking. - Directly supervise and develop the IT support team, acting as the senior technical escalation point. - Administer enterprise IAM platforms (Okta), manage macOS fleet via MDM, and optimize cloud collaboration tools.
InStride Health delivers specialty anxiety and OCD care for children, teens, young adults, and families. They are a mission-driven company with a focus on expanding access to evidence-based care and improving treatment outcomes through innovative technology.
Directly contribute to operational success by owning evaluation, deployment, and operationalization of tools and technologies that enable all teams.
Manage digital and physical assets, assist with procurement of new tools and technologies, and help with cloud infrastructure, security, and compliance.
Serve as the go-to person for access, configuration, and support of tools used across the company, including SaaS and deployed systems.
Bitwarden is the trusted identity security leader for millions of users worldwide, empowering secure management and sharing of sensitive information. The company is headquartered in Santa Barbara, California with team members located across the globe, fostering a diverse and talented remote team.
Build a metrics-driven IT organization focused on continual service improvement and internal customer service.
Develop a multi-year IT strategy and roadmap to support a high-growth company.
Collaborate with executive team to identify ways IT can achieve business and financial goals.
Docker builds tools for developers to build, share, and run applications, trusted by over 20 million monthly users. It is a globally distributed, remote-first team with offices in Seattle and Paris, focused on innovation and collaboration.
Manage IT security systems, identify and close cybersecurity risks.
Ensure compliance with ISO 27001 and SOC2, and develop IT policies.
Lead IT management, collaborate across teams, and promote a security culture.
Laminar Projects is an award-winning consultancy implementing technology to improve construction project delivery, with a product team developing construction management software. They have grown from 2 to over 170 people since 2017, focusing on human flourishing with core values of growth, care, execution, and building civilisation.
Lead, coach, and grow a team of systems engineers, owning joiner/mover/leaver automation and device assurance.
Build and own the identity, access, and AI infrastructure behind Vanta's internal systems.
Partner with Security, GRC, Finance, and Engineering to enable self-service and build guardrails.
Vanta is a trust management platform that helps businesses earn and prove trust through continuous security monitoring. The company has over 1,500 employees and fosters a kind, inclusive, and talented team culture.
Lead internal IT strategy, automation, and AI adoption across a globally distributed organization.
Manage IT Support and Tooling & Automation teams, setting technical and service standards.
Oversee identity, security, SaaS platforms, and vendor ecosystem to ensure operational excellence.
Our partner is a technology company with a globally distributed workforce. They emphasize automation, AI adoption, and modern IT practices to drive innovation and efficiency.
Lead and grow a team of IT professionals, managing operations across identity, endpoints, SaaS, ITSM, and automation.
Mature IT governance, vendor relationships, and push ticket deflection through AI-powered automation.
Partner with InfoSec and business leaders to scale security and compliance programs like ISO 27001 and HITRUST.
Drips helps organizations build stronger customer relationships through personalized, two-way conversations at scale using AI-powered engagement, strategy, and managed execution. The Corporate IT team keeps the technology, identity, and security foundation running for a fast-growing business, scaling safely alongside the company.
Serve as the senior technical escalation point for complex IT and Operational Support issues, owning incidents from investigation through resolution.
Coach and mentor IT Support team members on troubleshooting methodologies, technical fundamentals, and documentation.
Help administer and continuously improve endpoint, identity, access collaboration, and core IT systems while supporting a remote-first workforce.
Sevaro Health is a physician-led, AI-powered virtual neurology and telestroke company partnering with hospitals across the country, with a significant presence in rural and underserved communities. As a growing healthtech company, we focus on providing reliable technology for clinicians and ensuring that where you live does not determine whether you survive a stroke.
Raise the bar on IT service by moving from reactive support to a proactive, AI-first operation for ~800 employees.
Architect identity, endpoints, and zero-trust access using Okta and Jamf, partnering with Security.
Govern the tooling portfolio as a strategic asset, bringing structure and ROI accountability to 200+ apps.
Zapier builds and uses automation to make work more efficient, creative, and human. The company has ~800 employees, is fully remote, and focuses on AI-first operations and zero-trust architecture.
Lead and manage the IT Service Desk team to deliver high-quality, employee-focused support.
Drive continual service improvement, including automation and standardization of incidents and requests.
Oversee operational performance, KPIs, and escalation processes to meet business needs.
Turnitin is a global innovator in education integrity solutions, partnering with educators and institutions to promote authentic learning. With over 16,000 institutional customers in 185+ countries, the company fosters a remote-first culture emphasizing purpose and accountability.
Lead QA, IT, and Security teams to modernize processes and scale systems.
Set strategy for test automation, IT enablement, and risk-based security programs.
Coach teams, manage incidents, and translate technical risks into business decisions.
PadSplit is a company at the forefront of solving the affordable housing crisis. It offers a fully remote environment with a competitive compensation package including equity and unlimited PTO.
Lead and mentor junior support team members and Level 1 Team Leads to strengthen IT service delivery.
Act as a primary escalation point for complex service issues, driving root-cause analysis and lasting improvements.
Implement and improve IT Service Management processes to ensure SLAs, KPIs, and user expectations are consistently met.
The company provides technology and services designed to improve connectivity and support communities across the United States. It fosters an inclusive workplace with a commitment to equal opportunity and career development.
Manage and troubleshoot IT cloud services (Google, Atlassian, Microsoft) globally.
Provide IT support to remote employees and handle onboarding/offboarding.
Maintain IT documentation and manage patch management for remote devices.
Reach Security integrates with existing security tools to identify blind spots, prioritize fixes, and automate remediation. As a growing company, we offer a dynamic environment with comprehensive benefits and unlimited PTO.
Act as the primary liaison between Customer Success & Support and BizApps/ePMO to translate business needs into system requirements.
Own and maintain the capabilities roadmap for Customer Success, Renewals, and Support, prioritizing automation and AI initiatives.
Drive process improvements through workflow automation, conversational AI, and self-service innovations to enhance efficiency.
KnowBe4 is a cybersecurity company that provides security awareness training and AI-powered defense platforms. It serves over 70,000 organizations globally and fosters a modern, high-tech, and fun work environment.
Lead IT governance and risk management, including executive reporting and risk register maintenance.
Develop KPI and KRI dashboards to translate complex data into actionable insights for senior leadership.
Oversee ITSM governance, ServiceNow optimization, and vendor risk management.
Our partner is a global organization operating in a sophisticated Governance, Risk & Compliance environment, connecting technology, cybersecurity, privacy, and operational risk. It fosters a collaborative culture with a focus on work-life balance and professional development.
Oversee daily team operations, manage workload distribution, and serve as an escalation point for complex client issues.
Coach team members through monthly 1-on-1 sessions, conduct root cause analysis, and foster accountability.
Maintain service board hygiene, review completed work, and attend weekly leadership meetings.
Intelligent Technical Solutions is an IT services company providing managed support and cybersecurity. They emphasize a culture of core values, leadership behaviors, and a customer-first mindset, with a team-based environment.
Own new-hire onboarding and offboarding, including account provisioning and device management.
Provide end-user support for macOS and Windows, administering Microsoft Entra ID and MDM platforms like Kandji and Intune.
Support security and compliance operations, including access reviews and SOC 2 evidence collection.
Eltropy is a fintech SaaS company that provides a communications platform for financial institutions. They operate with a globally distributed workforce in a SOC 2-audited, compliance-driven environment.