Source Job

Global

  • Lead deep dives into complex, cross-functional People Ops processes to identify inefficiencies and improvement opportunities.
  • Develop, maintain, and standardize SOPs, process guides, playbooks, and job aids for the People Team.
  • Establish process metrics, monitor performance, and recommend enhancements based on data-driven insights.

Process Improvement Knowledge Management Technical Writing Automation

20 jobs similar to Operation Excellence Specialist

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$130,000–$150,000/yr
US

  • Design and implement cross-functional workflows that reduce friction.
  • Own and improve core product processes.
  • Write and improve documentation across product documentation and process documentation.

Resilience integrates cybersecurity, cyber insurance, and cyber risk management. They are backed by leading technology investment firms and have a globally dispersed team with offices in multiple cities.

US

  • Responsible for building, scaling, and continuously improving the systems, processes, and programs that support the employee lifecycle.
  • Blend operational excellence with a strong employee experience mindset, ensuring our people processes are compliant, efficient, human-centered, and aligned with company values.
  • Act as a data-driven problem solver who believes seamless operations are the foundation of a high-trust culture.

Redwood Software empowers customers with lights-out automation for their mission-critical business processes. They are a SaaS-based composable automation platform specifically built for ERP with a global team of automation experts and customer success engineers.

Global

  • Be the product owner for our core People systems (HRIS, helpdesk, workflow/automation tools, integrations).
  • Redesign high-volume, repeatable workflows for automation and AI support (triage, routing, drafting, checks).
  • Oversee manager, job, and location changes, plus global mobility in partnership with Legal and Finance.

Atlan is the world’s first active metadata platform, helping organizations transform data chaos into clarity and seamless collaboration. Atlan is a remote-first company with a talented team spanning 15+ countries; together they are creating a category-defining platform for data and AI governance.

US

  • Help create and update training materials, guides, and process documentation.
  • Support Customer Service requests by researching issues, gathering information, and helping coordinate solutions.
  • Contribute to projects that improve service processes, efficiency, and consistency.

SupplyHouse.com is an e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004. They value every individual team member and cultivate a community where people come first, providing the best possible experience for their customers.

Global

  • Act as a subject matter expert and primary point of contact for People SSC processes, programs, and policies.
  • Lead and execute regional and global projects focused on process optimization, efficiency gains, and delivering a world-class employee experience.
  • Design, document, and implement scalable business processes that align with global standards and evolving business needs.

City Storage Systems is building Infrastructure for Better Food, helping restaurateurs succeed in online food delivery to make food more affordable, higher quality, and convenient. They are changing the game for entrepreneurs opening their first restaurant all the way through your favorite global quick-service restaurant chains.

Global

  • Explore how Miratech’s global teams operate through real business process analysis
  • Document workflows and procedures that help shape our internal ecosystem
  • Identify improvements that make our processes stronger and more efficient

Miratech is a global IT services and consulting company that brings together enterprise and start-up innovation, supporting digital transformation for some of the world's largest enterprises. They are a values-driven organization with a culture of relentless performance, retaining nearly 1000 full-time professionals and exceeding a 25% annual growth rate.

North America

  • Enhancing the efficiency, effectiveness, and overall performance of the Global People functions.
  • Analyzing processes, identifying areas for improvement, and implementing solutions to streamline operations.
  • Driving measurable improvements using Lean Six Sigma tools and methodologies.

ServiceNow began in San Diego, California in 2004. Today, they stand as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. They connect people, systems, and processes to empower organizations.

US Unlimited PTO

  • Design, implement, and continuously optimize talent acquisition processes, workflows, and systems.
  • Lead, manage and coach a distributed Enablement, Operations and Candidate Experience team.
  • Build and maintain comprehensive reporting and analytics frameworks.

GitLab is an open-core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. It unites teams and organizations, breaking down barriers and redefining what's possible in software development.

$110,000–$135,000/yr
US Unlimited PTO 12w maternity 12w paternity

  • Manage onboarding, offboarding, benefits and leave administration, compliance, and contractor onboarding and offboarding with accuracy and consistency
  • Serve as the first point of contact for employee People & Culture questions via the help desk and direct support
  • Proactively identify opportunities to streamline workflows, reduce administrative friction, and improve employee experience

Carbon Direct is a science-first organization that combines technology with deep expertise in climate science, data, and policy to deliver actionable climate strategies and high-quality carbon dioxide removal to decarbonize the global economy. The team of 70+ scientists are thought leaders who actively contribute to the science of climate mitigation with novel assessment methodologies and public resources to facilitate action.

Global

  • Support the development and implementation of scalable HR operational infrastructure.
  • Assist in managing and overseeing processes to support critical points in the employee lifecycle, including onboarding, job changes, and offboarding.
  • Develop and implement process improvement strategies.

Entrust is shaping the future of identity-centric security solutions with a comprehensive portfolio. They have a flexible, global workplace that empowers careers, fosters collaboration, and builds solutions to keep the world moving safely.

US

  • Own intake requests: Run an intake and prioritization process for operational requests and issues.
  • Maintain operational health: Monitor and troubleshoot existing workflows and automations, resolve broken integrations and data issues, and proactively surface risks.
  • Design and improve workflows: Diagnose inefficient or fragile processes across teams and programs, then redesign them to reduce manual work.

Springboard is an education and workforce development company with a mission to bridge critical skills gaps by enabling individuals to access high-quality, job-aligned training. They partner directly with employers, healthcare systems, and workforce organizations to design and deliver programs that build durable talent pipelines.

$67,360–$84,400/yr
Canada

  • Own end-to-end preparation for Town Halls and other leadership forums.
  • Support company and functional OKR execution by tracking cascading objectives and key results across teams.
  • Identify and prioritize cross-functional process friction that slows execution or creates unnecessary manual work.

Varicent provides SaaS solutions that empower revenue leaders globally to design smarter go-to-market strategies, maximize seller performance, and unlock untapped potential. They are recognized as a market leader and trusted by global industry leaders.

US

  • Support the Head of business process capability development in building and scaling the organization’s strategic process capabilities.
  • Manage tools, skills, training, methods, standards, best practices, and governance frameworks.
  • Collaborate with other Capability leaders and with senior stakeholders across various teams to develop and implement scalable integrated solutions.

TransUnion is a global information and insights company with over 12,000 associates operating in more than 30 countries. They make trust possible by ensuring each person is reliably represented in the marketplace with innovative solutions, extending into marketing, fraud, risk and advanced analytics.

  • Drive Deel’s operational strategy across products, services, and market expansions with a focus on scale and efficiency.
  • Own and lead complex operational domains, designing and implementing programs that enhance scalability, automation, and business impact.
  • Define, scope, and execute high-priority initiatives, leading cross-functional teams to deliver measurable outcomes.

Deel is the all-in-one payroll and HR platform for global teams. Deel combines HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform and our team of 7,000 spans more than 100 countries with a connected and dynamic culture.

$75,000–$75,000/yr
US Unlimited PTO

  • Streamline processes and build scalable runbooks in a fast-paced startup.
  • Collaborate with cross-functional teams to optimize processes and ensure operational efficiency.
  • Manage projects and tasks to support operational objectives.

Cocoon simplifies employee leave, aiming to be the #1 advocate for those navigating parental, medical, or bereavement leave. They are a fast-moving company focused on product and user momentum, dedicated to transforming frustrating processes into delightful experiences.

US

  • Lead complex, cross-functional programs spanning Sales, Customer Success, Professional Services, Data teams and other functional areas
  • Assess end-to-end processes to identify inefficiencies, bottlenecks, and root causes
  • Drive adoption of new processes, tools, and ways of working through thoughtful change management

Redwood Software provides automation fabric solutions for mission-critical business processes. They empower you to orchestrate, manage and monitor your workflows across any application, service or server — in the cloud or on premises — with confidence and control.

  • Partner with stakeholders to define the vision for internal solutions and enhance operational efficiency.
  • Analyze existing business processes and identify automation and improvement opportunities.
  • Lead end-to-end internal project lifecycle from requirements gathering to implementation and optimization.

INFUSE is a modern and data-driven digital company. They value initiative and experimentation, fostering a collaborative, innovation-first environment.

US

  • Achieve a 100% "on-time" completion rate for onboarding and off-boarding tasks.
  • Execute a quarterly audit process that results in 99% data accuracy within Workday.
  • Maintain an internal SLA for employee inquiries, ensuring most questions are resolved or escalated within 24 business hours.

Komodo Health aims to reduce the global burden of disease by using data. They built the Healthcare Map by combining de-identified, real-world patient data with innovative algorithms; they value being awesome, seeking growth, delivering “wow,” and enjoying the ride.

US

  • Drive operational excellence and continuous improvement.
  • Define and manage ITIL process areas based on industry best practices.
  • Ensure all changes are safe to proceed, including support for Epic Data Courier.

Cleveland Clinic Health System is committed to excellence, pushing boundaries, and transforming the patient experience. The health system has 70,800 employees worldwide and integrates clinical and hospital care with research and education.

$90,000–$120,000/yr
US

  • Own recruiting operations end to end in partnership with hiring managers.
  • Own onboarding from offer acceptance through first 30–90 days.
  • Serve as front door for employee questions, and maintain employee records.

They are a post-Series A SaaS company entering its sixth year. The company seems fast-paced and focused on growth, seeking someone with strong judgment and ownership to ensure smooth operations and continuity.