Own customer implementations from kickoff to successful launch.
Learn each customer's business and configure Distill around their goals.
Guide customers through onboarding, training, and adoption to drive value.
Distill provides an AI-powered platform that sends personalized outreach on behalf of founders and executives, turning cold emails into conversations. Backed by top-tier VCs, the remote-first team is small but growing, with a culture of autonomy and trust.
Lead two high-impact technology initiatives: an AI/data platform implementation and a large-scale ecommerce launch.
Manage external vendors, timelines, dependencies, risks, and stakeholder alignment across teams.
Drive ecommerce launch readiness with hands-on Shopify expertise, UAT, and go-live coordination.
Truelogic is a nearshore staff augmentation provider in New York delivering technology solutions to companies of all sizes. Their 600+ tech professionals in Latin America drive digital transformation with a culture that values expertise and autonomy.
Own each new brand from signed contract to live, starting from sales handoff through technical setup and use case creation.
Build repeatable onboarding playbooks and leverage AI to automate workflows as the team scales.
Partner with Sales and Engineering to resolve escalations and hand off successful accounts to CSMs.
OuterSignal builds a customer intelligence layer for commerce, showing brands who their customers really are beyond the transaction. It is a small, high-performing team backed by world-class investors, building a category-defining platform.
Own Growth systems: CRM, contact center, marketing, and engagement platforms.
Partner with leaders to implement scalable tech solutions and reporting.
Lead Growth projects from requirements to training, including vendor management.
Sandstone Care provides high-quality behavioral health treatment for teens, young adults, and families. They are a collaborative, supportive community focused on innovation and clinical excellence.
Manage onboarding and implementation projects from kickoff to go-live.
Deliver virtual training and resolve client issues via JIRA and Asana.
Partner with internal teams to ensure smooth handoffs and client success.
The partner company provides a software platform for healthcare and human services, supporting DDA/IDD and assisted living programs. They foster a fully remote, collaborative culture with opportunities for professional growth.
Build and nurture long-term relationships with channel partners across the Western U.S. to drive mutual success.
Drive revenue growth through partners by identifying opportunities, managing pipelines, and collaborating on deal closures.
Provide training, certifications, and resources to enable partners to effectively sell and support Zafran's CTEM platform.
Zafran is a leader in Continuous Threat Exposure Management (CTEM), offering an AI-driven platform to stop vulnerability exploitation. Backed by Menlo Ventures, Sequoia Capital, and Cyberstarts, Zafran is a fast-growing cybersecurity company with a collaborative and mission-driven culture.
Own the full customer implementation journey from signed agreement to go-live.
Configure integrations like Shopify and Klaviyo and build scalable onboarding playbooks.
Lead customer relationships and handle escalations while collaborating with Sales and Engineering.
The partner company is an AI-native platform that helps brands optimize customer journeys through integrations like Shopify and Klaviyo. It is a fast-growing, remote-first startup with a founding team and a culture of autonomy and AI-driven processes.
Drive onboarding success for mid-market hotels, serving as a trusted advisor and strategic partner throughout implementation.
Guide customers through setup, training, adoption, and optimization of the Cloudbeds platform, balancing hospitality expertise with technical proficiency.
Collaborate with cross-functional partners to ensure seamless onboarding and long-term customer success.
Cloudbeds provides a unified hospitality platform that powers hotels across 150 countries, transforming operations and commercial strategy. The company is a fully remote team of over 650 members across 40+ countries, known for innovation and an inclusive culture.
Own execution of technical configuration for new Ashby customers, partnering with Implementation Specialists to tailor platform functionality.
Define and carry out testing plans ahead of go-live to ensure customers get to value quickly.
Document final configuration choices to support visibility and ongoing optimization post-launch.
Ashby provides an all-in-one recruiting platform that helps companies streamline hiring with powerful analytics and automation. The company values deep expertise, small capable teams, and a customer-centric culture, investing in best-in-class products.
Own the end-to-end onboarding experience for enterprise customers from kickoff through go-live across all locations.
Build implementation project plans, configure POS, lead data migration, and coordinate hardware deployment and training.
Serve as primary customer contact, run status meetings, and partner with internal teams to ensure successful rollouts.
Scotch is building the next-generation operating system for beverage alcohol retailers, combining POS, payments, back office, and e-commerce into one platform. The company is a rapidly scaling startup backed by leading investors, recognized by Forbes, and operating in the $1.6T beverage alcohol market.
Build candidate lists and message prospects from the founder's LinkedIn account to drive hiring.
Monitor Stripe for failed payments, process upgrades and churn across Stripe and HubSpot.
Handle onboarding and offboarding steps, maintain vendor lists, and document processes for scalability.
Whippy is a communication, automation, and AI agent platform that helps businesses reach customers across calls, texts, and email at scale. We are bootstrapped, profitable, and growing fast, with over 1,000 customers and a culture of speed and ownership.
Own implementations end-to-end, managing clients from Sales handoff through go-live, including project plans and launch readiness.
Manage technical setup including SFTP access, claims file validation, and partner with Engineering on advanced troubleshooting.
Lead client communications and coordinate internal partners to drive successful, on-time implementations.
Pivotal Health is a technology platform that helps healthcare providers get paid fairly in an increasingly complex reimbursement landscape. We are a collaborative, low-ego startup building AI-driven solutions to simplify reimbursement workflows.
Lead customer onboarding from kickoff to implementation completion, guiding setup requirements and timelines.
Configure customer accounts, workflows, and user access while performing quality assurance testing.
Manage multiple implementation projects, communicate status updates, and collaborate with internal teams.
Mitratech builds world-class products that simplify operations in Legal, Risk, Compliance, and HR functions. We are a globally dispersed team serving 20,000 clients, including 30% of the Fortune 500, with a diverse and inclusive culture.
Own the first 45 days of every new customer, delivering a repeatable launch process from signature to adoption.
Configure accounts, run kickoff and hands-on training, and drive crews to first completed workflow.
Chase blockers with CS and Product, then hand off to the CSM with every exit criterion closed.
Bobyard uses computer vision and NLP to automate construction takeoffs and estimates, so contractors bid faster and win more. The company has raised a $35M Series A led by 8VC and is growing fast.
Lead the onboarding and implementation process for new customers, ensuring timely and successful deployment of the KnowBe4 platform.
Collaborate with CSMs and Sales to understand customer goals and design onboarding plans tailored to their needs.
Act as the primary point of contact for customers during onboarding, addressing inquiries and resolving issues promptly.
KnowBe4 empowers the modern workforce to make smarter security decisions every day. Trusted by more than 70,000 organizations worldwide, it is the pioneer of digital workforce security.
Lead the timely and successful onboarding of new customers, ensuring every launch is flawless.
Manage day-to-day communication with customers and internal teams during implementation.
Recommend recycling and savings plans tailored to customer needs and business objectives.
RoadRunner is a technology-driven waste and recycling company dedicated to accelerating the road to Zero Waste and modernizing the waste industry with data-driven strategies. Founded in 2014, the company has a people-first culture, serves thousands of customer locations nationwide, and has been recognized as a Best Place to Work.
Build and run internal IT infrastructure, identity and access, device fleet, and SaaS tooling for a fully remote company.
Establish reliable IT processes and collaborate with Security and Engineering to meet SOC 2 and ISO 27001 standards.
Own endpoint security and device posture management with tools like JumpCloud, Google Workspace, and Cloudflare.
Consensys is an independent blockchain infrastructure company and a leading developer behind the Ethereum ecosystem. It operates across the US, Europe, and Australia with a fully remote, globally distributed team that values impact over hours.
Own onboarding and adoption for strategic customers, providing training and technical guidance.
Troubleshoot customer issues across the platform, assisting with configuration and integration.
Act as a trusted advisor, conducting QBRs and driving long-term success and expansion.
Tailscale makes secure networking effortless, enabling teams to safely connect people and devices anywhere. Founded in 2019 and fully distributed, we're backed by Accel, CRV, Insight, Heavybit, and Uncork Capital.
Own the full customer journey for single-location auto repair shops from contract signing through the first six months.
Guide new shops through onboarding, lead hands-on training, and drive product adoption.
Monitor usage, manage escalations, and collaborate with internal teams to ensure retention.
Tekmetric is the all-in-one, cloud-based software helping auto repair shops run smarter, grow faster, and serve customers better. Founded in 2017, we have grown into an industry-leading team that values transparency, integrity, innovation, and a service-first mindset.
Configure customer campaigns in Drips' proprietary platform to send the right messages at the right time.
Own a queue of support requests from internal teams and clients, making changes and documenting them.
Recommend platform configurations, run tests, and troubleshoot issues to keep campaigns running smoothly.
Drips helps organizations engage customers through large-scale, automated SMS and phone conversations using a proprietary platform. The company is fast-growing and values accuracy, transparency, and continuous improvement in a collaborative remote environment.