Support client onboarding and implementation, from leadership conversations to go-live support.
Deliver engaging, hands-on training to healthcare providers and clinical staff both in-person and virtually.
Build strong client relationships, monitor success metrics, and drive adoption and growth.
Optain is transforming healthcare by using advanced software, hardware, and clinical expertise to screen and manage ophthalmic and systemic diseases through a teleophthalmology team and AI. Following a successful Series A funding round, the company is expanding its presence across the US and globally.
Serve as main point of contact for all cross-functional communications during new customer implementations.
Lead technical launch operations, troubleshooting, and systems optimization for seamless client transitions.
Collaborate with teams like Sales, Customer Success, and Marketing to refine launch processes and ensure on-time launches.
Lyra Health is a leading provider of evidence-based mental health care, serving more than 20 million people globally. The company has delivered over 15 million sessions of mental health care and published more than 35 peer-reviewed studies.
Drive implementation and deployment of Higher Logic's private white-label community software for customers.
Serve as primary point of contact, managing multiple simultaneous implementations using standard project management methodology.
Provide user training, elicit feedback, and work cross-functionally to resolve issues and collect requirements.
Higher Logic has been the industry leader in building community and engagement solutions since 2007. We’re a thriving company made up of authentic people and unique perspectives.
Partner with and launch providers into the medical group, managing projects and training.
Lead coordination between practices and internal teams like Finance, IT, and Credentialing.
Manage multiple projects, establish aggressive timelines, and ensure successful implementation.
Privia Health is a technology-driven, national physician enablement company that collaborates with medical groups and health plans to optimize physician practices. They are led by top industry talent and physician leadership, focusing on scalable operations and cloud-based technology.
Manage day-to-day client relationships, support issue resolution, and deliver product enhancements.
Lead Client Business Reviews with Sales, highlight ROI, and outline future strategies.
Support contract renewals, identify cross-sell and upsell opportunities, and monitor product usage.
Experian is a global data and technology company that powers opportunities for people and businesses worldwide by using data, analytics, and software to redefine lending, prevent fraud, simplify healthcare, and create digital marketing solutions. A FTSE 100 company with 23,300 employees across 32 countries, Experian fosters a people-first culture focused on inclusion, authenticity, and work/life balance.
Partner with and launch providers into Privia Medical Group, providing project management, training, and support throughout implementation and go-live of physician practices on electronic medical record and practice management systems.
Set practices up for long-term success with cost savings and population health strategies, coordinating activity between the practice and other Privia teams.
Manage multiple projects at once, identify and assist with market-based and national projects to improve workflows and operations for care centers and internal teams.
Privia Health is a technology-driven, national physician enablement company that collaborates with medical groups, health plans, and health systems to optimize physician practices and improve patient experiences. The company is led by top industry talent and exceptional physician leadership, focusing on scalable operations and cloud-based technology to reduce healthcare costs and improve outcomes.
Manage all aspects of PrivacyPro implementation projects, including kick-off, software configuration, go-live, and training.
Act as main point of contact for customers, owning communications via Zoom meetings, emails, and project documentation.
Liaise between customer IT groups and internal teams to facilitate technical configuration and provide feedback for product enhancements.
Bluesight creates groundbreaking solutions that increase efficiency, safety, and visibility for health systems, hospital pharmacy, and pharmaceutical manufacturers. It is a high-growth healthcare information technology company with over 3,000 customers and a start-up culture built on innovation and teamwork.
Position yourself as a subject matter expert on software business growth through technology and implement best practices for customer adoption.
Develop and execute implementation project plans, manage integrations, and handle support requests during onboarding.
Drive collaboration with internal teams and customers to achieve milestones, streamline procedures, and ensure long-term success.
HighLevel is an AI-powered business operating system for agencies, entrepreneurs, and SMBs to build, automate, and scale operations. With over 2,000 team members across 10+ countries, it operates as a global, remote-first organization focused on speed and ownership.
Deliver CRM consulting services to higher education clients, focusing on Technolutions Slate systems for admissions and enrollment optimization.
Engage with clients via virtual meetings to troubleshoot issues, demonstrate solutions, and guide best practices across multiple projects.
Manage sensitive student data with strict confidentiality while contributing to CRM strategies that improve enrollment outcomes.
Jobgether is a partner company that uses AI-powered matching to connect candidates with hiring employers. They process applications and share top-fitting candidates with employers for final decisions.
Troubleshoot complex product and technical issues to determine severity and scope.
Manage escalated issues from Customer Support, Account Management, and Implementation teams.
Maintain customer ownership and leverage CRM tools like Salesforce to resolve inquiries.
Experian is a global data and technology company that powers opportunities for people and businesses worldwide. With 23,300 employees across 32 countries, we are a FTSE 100 company committed to innovation and inclusion.
Leads the full end-to-end sales cycle for US Payer and Clinical Reasoning accounts, from lead generation to deal closure and account management.
Develops sales strategies, generates leads through networking and cold calling, and builds sustainable client relationships to identify growth opportunities.
Collaborates with cross-functional teams, conducts contract negotiations, and maintains in-depth product knowledge to exceed sales quotas.
Smile Digital Health provides a leading FHIR-based data liberation platform that enables healthcare stakeholders to collect and exchange structured data. The company is ranked #19 on Deloitte's Technology Fast 50 for 2024 and operates in over 20 countries, fostering a culture of respect, inclusion, and belonging.
Design and deliver end-to-end Salesforce Life Sciences Cloud architecture for pharmaceutical and healthcare clients.
Lead discovery workshops, translate business needs into scalable solutions, and guide integration strategies.
Mentor team members, contribute to practice growth, and incorporate AI tools to improve outcomes.
Kicksaw is a Salesforce consulting company that helps businesses manage implementation processes and build client relationships. They are a fully remote team with a values-driven culture emphasizing care, collaboration, and continuous improvement.
Lead the customer implementation process from contract signature through full adoption and handoff to Customer Success.
Manage 30–40 concurrent implementation projects, each involving multiple stakeholders and varying timelines.
Design, deliver, and adjust project plans and milestone schedules to ensure engagement and momentum throughout multi-month onboarding.
12twenty is an enterprise level talent acquisition platform connecting the world's largest employers with students and alumni from top business schools and other graduate level institutions. The company offers competitive salary and stock options and has a team that embodies a passion for continuous improvement and collaboration.
Coordinate cross-functional teams and build trusted relationships with enterprise healthcare stakeholders.
The company offers a competitive compensation package and a flexible remote environment designed to support innovation, professional growth, and meaningful impact. It is a fast-moving technology environment with a collaborative culture focused on ownership, innovation, and continuous improvement.
Develop, manage, and close a pipeline of qualified leads to achieve and exceed individual software quota targets.
Own the full sales cycle from outreach to close, while driving new ARR and building deep account insights.
Partner cross-functionally with Customer Success, Services, and Sales Engineers to uncover additional revenue pathways.
Highspot is pioneering the category that is fundamentally changing the way companies increase sales productivity. They are committed to building breakthrough software with a spark of magic and creating an equitable, inclusive culture where everyone feels a deep sense of belonging.
Act as the critical link between clients and internal technical teams, translating business needs into CRM solutions.
Manage end-to-end project delivery from requirements gathering to implementation, coordinating timelines and expectations.
Ensure high-quality delivery and successful adoption of CRM solutions, particularly with GoHighLevel.
Jobgether uses AI-powered matching to connect candidates with roles, acting as an intermediary between applicants and hiring companies. They process data under GDPR and support remote hiring across industries.
Achieve and exceed sales targets by owning the full sales cycle from product presentation to deal closure, while working multiple stakeholders.
Inform product and marketing strategy by understanding prospective partners' pain points and providing feedback to internal teams.
Collaborate with the customer success team to transition new customers onto the platform and set them up for product value realization.
Tekmetric is a cloud-based platform that helps auto repair shops run smarter, grow faster, and serve customers better. Founded in 2017 in Houston, the company has grown into an industry-leading solution with a culture that values transparency, integrity, innovation, and a service-first mindset.
Serve as key support contact for providers, resolving inquiries and maintaining positive relationships.
Manage provider listings, procedure additions/deletions, and customer requests following established processes.
Monitor customer activity, identify improvement opportunities, and provide guidance on Marketplace tools.
Tendo is a mission-driven company building software to improve the care journey for patients, clinicians, and caregivers. It is a fast-growing company with a diverse team and hubs in several US cities, fostering a culture of innovation and collaboration.
Lead a team of payer sales executives to achieve revenue, renewal, and retention objectives within the payer market segment.
Develop and execute payer-focused sales strategies, foster strong relationships with payer stakeholders, and drive market expansion.
Collaborate with cross-functional teams and utilize AI-enabled tools to enhance sales effectiveness and ensure sustainable revenue growth.
MCG leads the healthcare community to deliver patient-focused care with a mission-driven team of talented physicians and technical experts developing evidence-based content and innovating products. They are part of Hearst, with over 100 years of experience, and offer a dynamic work environment with world-class benefits.
Elicit, analyze, and document business requirements by leading workshops, interviews, and process reviews to clarify objectives and success measures.
Own the functional design for complex, multi-workstream CRM initiatives, balancing business needs with platform best practices.
Translate requirements into epics, user stories, acceptance criteria, and process flows while partnering with technical teams on design and delivery.
HealthEquity is a healthcare financial services company that empowers consumers to save and improve their lives through health savings accounts and related solutions. They are a growing organization with a mission-driven culture focused on innovation and employee well-being.