Provide first-line support for end-users, resolving technical issues efficiently. Manage incoming service requests, troubleshoot software and hardware problems, and escalate issues as needed. Maintain high levels of customer satisfaction through clear communication, professionalism, and responsiveness.
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The Product Support Representative is responsible for the support of Nextech software applications, ensuring timely response to and resolution of customer questions. Provide frontline support for incoming calls, emails, and error reports. Resolve software issues and questions with known solutions and escalate advanced issues through appropriate channels.
Nextech is a leader in specialty healthcare technology solutions and is committed to hiring and retaining talent.
PAR Technology Corporation has been a leader in restaurant technology for over four decades, empowering brands worldwide to create lasting connections with their guests. Our innovative solutions and commitment to excellence provide comprehensive software and hardware that enable seamless experiences and drive growth.
Provide professional and timely technical support via phone, chat, and ticketing system. Support initial mobile device setup, login credentials, application configuration, and user navigation. Accurately document and update support tickets in ServiceNow, ensuring compliance with contractual obligations and internal standards.
GovCIO is a team of transformers--people who are passionate about transforming government IT, delivering innovative IT services and solutions.
Contribute to an established IT Service Desk team and improve the productivity of all StackAdapt employees. Support employees across diverse global locations, supporting every department within the company. Provide first-level support and resolve increasingly complex service requests and critical incidents.
StackAdapt is the leading technology company that empowers marketers to reach, engage, and convert audiences with precision.
Provide remote technical support to end users. Troubleshoot and resolve IT incidents by performing initial diagnostics and applying standard procedures and corrective actions. Manage and resolve advisory requests.
Tietoevry Create creates durable technical solutions that deliver digital transformation at scale by blending strategic insights and thoughtful design with brilliant engineering.
PartsBase Inc. is the world's largest online Aviation Marketplace and Community with over 7,600 companies accessing their technology in over 217 countries & territories. They offer a fully remote environment where one can work at the forefront of where the aviation business meets technology.
J.S. Held is a global consulting firm that combines technical, scientific, financial, and strategic expertise to advise clients seeking to realize value and mitigate risk. The firm provides a comprehensive suite of services, products, and data that enable clients to navigate complex situations.
Mercer Advisors has worked with families to help them amplify and simplify their financial lives by integrating financial planning, investment management, tax, estate, insurance, and more, all managed by a single team. They proudly serve over 31,300 families in more than 90 cities across the U.S. and offer a distinct work environment.
Lead the design, implementation, and maintenance of Genesys contact center solutions. Manage telecommunications infrastructure and ensure high availability of voice services. Troubleshoot complex technical issues and implement effective solutions.
Sidecar Health is redefining health insurance, with a mission to make excellent healthcare affordable and attainable for everyone.
Assist the client with first level support. Provide support for computer systems in case of hardware and software incidents. Provide support of inventory units as well as support for local network printer systems.
Our mission at Everience is to unleash the potential of digital technology to enable companies to focus on their value chain and increase their productivity and competitiveness.
As a Technical Support Engineer, be the primary point of contact for customers, navigate technical challenges, and help achieve their business goals. Engage directly with users via email and chat, triage issues, diagnose problems, and provide clear, actionable guidance. Work closely with Product and Customer Success teams, contributing to process improvements and product enhancements.
This position is posted by Jobgether on behalf of a partner company and they use an AI-powered matching process to ensure your application is reviewed quickly.
Provide timely and accurate troubleshooting for hardware and software issues. Manage and record all technical issues and resolutions using Intercom. Monitor health of customer environments and proactively tackle issues.
Redzone helps manufacturers make more product for less while greatly improving the employee experience by combining exceptional software and world-class coaching.
Heard is looking for a detail-oriented Technical Support Specialist to serve as the technical backbone of our Customer Experience team.
Thirty Madison is a family of specialized healthcare brands devoted to creating exceptional outcomes for all, with brands focused on specific conditions.
The Senior NOC Help Desk Agent provides advanced technical support for Level 2 and Level 3 issues within the Network Operations Center. Acting as the primary escalation point for NOC Help Desk Agents, this role monitors alerts, manages outages, and supports NOC customers. The position also offers growth opportunities into networking-focused roles.
We calm the confusion of IT by guiding the connection between people and technology.
Brightwheel's vision is high quality early education for every child, supporting teachers, engaging parents, and enabling small businesses. They are the most loved technology brand in early education, trusted by tens of thousands of providers and millions of educators and families.
Lead technology support operations for a dynamic organization, ensuring seamless IT service delivery. Manage a team of technical support staff and oversee branch technology and software deployment. Collaborate cross-functionally to enhance operational efficiency and support system reliability.
This position is posted by Jobgether on behalf of a partner company; they use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly.
TBS Investment & Management Company is dedicated to supporting their members' success by ensuring warehouses run smoothly. They foster a collaborative environment where individuals thrive on handling diverse tasks and solving challenges to enhance customer experiences.
Engage directly with customers via phone, email, and live chat to deliver outstanding support and service. Manage a variety of front-facing interactions, ensuring every conversation reflects a commitment to excellence and care. Provide fast, friendly, and solution-oriented support, resolving questions or guiding someone through a challenge.
AlertMedia helps organizations protect their people and businesses through all phases of an emergency through threat intelligence and communications.
The NYC Department of Consumer and Worker Protection (DCWP) protects and enhances the daily economic lives of New Yorkers to create thriving communities.