Lead client discovery sessions to identify business challenges, goals, and core value drivers.
Translate complex customer requirements into future-state architectures and roadmaps, delivering customized demos and POCs.
Address technical objections, respond to RFPs/RFIs, and partner with Account Executives to accelerate deal closures.
Twilio delivers communications solutions to hundreds of thousands of businesses and empowers millions of developers worldwide. We are a remote-first company with a culture of connection and global inclusion, valuing diverse experiences.
Act as the designated technical support engineering contact for strategic customers, resolving complex technical problems with potentially costly and far-reaching consequences.
Provide proactive guidance and recommendations to help customers maximize value from Twilio technologies and minimize business-impacting downtime.
Collaborate with Product and Engineering teams via Slack and JIRA, analyze customer trends, and drive improvements to our support processes.
Twilio is a cloud communications platform that helps businesses deliver personalized customer experiences through innovative solutions. As a remote-first company, Twilio serves hundreds of thousands of businesses and fosters a culture of connection, global inclusion, and employee empowerment.
Deliver targeted presentations and demos to customers, shaping pursuit strategy with Account Executives.
Build trusted advisor relationships and translate technical concepts into business outcomes.
Author Statements of Work, quotes, and maintain CX, CRM, and contact center expertise.
TTEC Digital pioneers engagement and growth solutions that fuel exceptional customer experience. With 1,800+ employees, it is a Great Place To Work-certified company that values employee-first culture and diversity.
Define end-to-end Salesforce architecture based on business, technical, security, and scalability requirements.
Design solutions across Sales Cloud, Service Cloud, Experience Cloud, and Financial Services Cloud.
Establish architectural standards, technical governance, and Salesforce development best practices.
Not provided in the job posting. The role is for a Salesforce Technical Architect with expertise in Salesforce Service Cloud and Genesys Cloud CX, supporting an enterprise CRM and contact-center transformation initiative. The company appears to be a consultancy or staffing firm, but specific details are not mentioned.
Serve as the primary strategic interface for global and regional partners, driving growth through pre-sales technical excellence and AI-first adoption.
Lead technical discovery, demos, proof-of-concept, and architectural validation to accelerate partner-led customer engagements.
Champion AI-enabled solution design and coordinate internal specialists to translate platform capabilities into measurable business outcomes.
ServiceNow is an AI platform company that helps enterprises automate and reinvent workflows by connecting AI, data, and processes. They serve 85% of the Fortune 500 and foster an AI-native, people-focused culture that emphasizes innovation and collaboration.
Serve as the primary point of contact for key client accounts, building and maintaining strong relationships.
Handle onboarding of multiple clients simultaneously while understanding their technical requirements.
Collaborate with internal teams to address client needs and identify upselling opportunities.
Level AI revolutionizes customer engagement by transforming contact centers into strategic assets with its AI-native platform. Founded in 2019, this Series C startup headquartered in Mountain View, California, is consistently updated with the latest AI innovations.
Guide customers through the architecture, design, and delivery of complex technical projects from first conversation to go-live
Own planning, estimation, and risk assessment for bidding and contracting, then lead onboarding and migration
Act as the senior technical voice, translating ambiguous client needs into clear, achievable plans
AMPECO provides a business-critical SaaS platform for managing EV charging infrastructure, processes and energy use. We are a fast-growing, highly motivated team committed to making EV charging easier worldwide.
Act as the primary technical contact and trusted advisor for enterprise customers during sales cycles.
Lead architecture-level discussions and technical discovery to uncover customer pain points.
Own and drive successful outcomes for Enterprise-scale Proof of Value programs.
Abnormal AI protects organizations from AI-powered cybercrime using a behavioral AI platform. Over 4,500 enterprises trust their platform, and they foster a culture of innovation and customer focus.
Develop data-driven co-marketing plans and joint GTM strategies with strategic partners to hit regional pipeline targets.
Execute targeted account mapping and ABM campaigns, co-create messaging, and orchestrate field events with partners.
Manage partner marketing budgets, enforce lead governance, and track partner-sourced pipeline in Salesforce.
Twilio is a cloud communications platform that powers personalized customer experiences for hundreds of thousands of businesses. It is a remote-first company with a global team and a culture of connection, inclusion, and innovation.
Provide technical support for Twilio's Voice, Platform Application, and Segment products, acting as the voice of Twilio to customers and partners.
Troubleshoot complex API, SDK, and network issues while collaborating with product and engineering teams via Slack and JIRA.
Assist in process improvements and support customers on a rostered schedule that includes weekends and holidays.
Twilio is a cloud communications platform that delivers innovative solutions through APIs for hundreds of thousands of businesses. The company is remote-first with a culture of connection, global inclusion, and diverse experiences.
Drive revenue for Employee Experience, Customer Workflow, and ITX solution sales as a hands-on technical consultant.
Lead discovery workshops and product demonstrations to align solutions with customer needs.
Serve as a technical and domain expert, answering product feature and technical questions.
ServiceNow is the AI control tower for business reinvention, bringing together AI, data, and workflows. The company serves 85% of the Fortune 500 and fosters an AI-native culture where technology and talent are unstoppable together.
Lead strategic implementations of CXA and CCaaS solutions with new and existing customers, leveraging industry knowledge and best practices.
Provide hands-on support to internal teams, external partners, and customers during implementation of Talkdesk products.
Drive post-implementation success and customer adoption by providing strategic guidance and actionable recommendations.
Talkdesk pioneers Customer Experience Automation (CXA) to redefine how brands interact with customers through AI. They have a global team of courageous innovators, fostering an inclusive culture where diverse perspectives drive success.
Serve as the primary technical advisor for enterprise customers throughout the evaluation, adoption, and expansion of the cybersecurity platform.
Lead impactful demos, presentations, and technical storytelling for technical and executive audiences.
Partner with internal teams and partners to accelerate revenue, drive product feedback, and support Proof of Concepts.
TrendAI is the global AI security leader and enterprise business unit of Trend Micro, securing identities, infrastructure, and data. Trusted by large enterprises and governments in 185 countries, it fosters a diverse, multicultural workforce.
Partner with Account Executives to drive the technical side of enterprise sales.
Design and deliver technical demonstrations of AI solutions and architect integrations.
Build enablement materials and self-service resources to scale adoption.
They are an AI-first company focused on helping enterprise customers implement cutting-edge AI solutions. They maintain a remote-first, location-flexible culture with a strong emphasis on talent and continuous learning.
Lead technical architecture workstreams across complex client engagements, assessing applications, infrastructure, cloud, integration, and data.
Define pragmatic target-state architectures and transition roadmaps that align business priorities with technology requirements.
Communicate complex technical topics with clarity and confidence to senior technology and business stakeholders.
This role is with a partner company of Jobgether, a technology consulting firm focused on helping investors and portfolio companies make effective architecture decisions. The environment is collaborative, fast-moving, and centered on solving complex technology challenges through practical, evidence-based recommendations.
Bridge business and technical requirements to shape solution designs and position the platform for prospects.
Support Account Executives as a pre-sales technical resource for SMB opportunities.
Deliver structured product demonstrations and document technical requirements.
impact.com is the world's leading commerce partnership marketing platform, enabling brands to manage partnerships across the customer journey. With over 5,000 global brands and 350,000 partnerships, the company emphasizes authentic relationships and performance-based growth.
Lead the design, development, and deployment of scalable cloud-based software platforms for data-intensive and AI-enabled applications.
Drive architecture decisions, technical strategy, and engineering best practices across complex enterprise systems.
Build and optimize secure, reliable, and high-performance backend services, APIs, and distributed applications.
ALTEN Technology USA is an engineering company helping clients bring groundbreaking ideas to life across aerospace, medical devices, robotics, and automotive. With 3,000+ experts across North America and part of the global ALTEN Group, it fosters a culture where employees feel valued, supported, and inspired to grow.
Lead customer onboarding and implementation for API customers, from kickoff to successful go-live.
Translate business needs into practical API solutions and troubleshoot technical integration challenges.
Drive adoption, retention, and customer success by managing relationships and developing scalable resources.
Jobgether is an AI-powered job matching platform that connects candidates with hiring companies through a fair, objective review process. It is a distributed, remote-first organization that values trust, collaboration, and data privacy.
Drive opportunities through the entire sales cycle from pipeline generation to close in a 100% hunter role.
Employ value and solution-oriented sales methodology focused on customer engagement and authentication use-cases.
Lead compelling presentations of Vonage's CPaaS product to audiences from C-level to individual contributors.
Vonage is a global cloud communications leader that empowers brands to build custom omnichannel communications through APIs, voice, video, and messaging. The company values diversity and innovation, with a collaborative culture supporting employees and customers worldwide.
Drive net new customer acquisition for nonprofits and manage full sales cycles.
Design solutions using Twilio's communications API platform.
Collaborate cross-functionally to address customer needs and advise on digital communication strategies.
Twilio is a cloud communications platform that enables businesses to build personalized customer experiences through APIs. They serve hundreds of thousands of businesses and are a remote-first company with a culture of connection and global inclusion.