Act as a strategic partner to NIQ's key global clients, serving as an innovation agent and driving change for faster reaction to changing market requirements. They will be an expert in the market (industry, products, channels etc.) and aim to deliver the full value of NIQ propositions to uncover new business opportunities. External responsibilities include manage client relationships and drive adoption of NIQ platforms; internal responsibilities include relaying client needs.
Drive the activation and success of our largest Strategic Alliances by setting the strategic direction for the partnership, building best in class relationships with external and internal stakeholders, and quarterbacking day-to-day execution to successfully manage and grow the partnership.
Manage and grow relationships with leading brands, ensuring they achieve measurable outcomes with Jasper’s Marketing AI platform while driving retention and expansion across your portfolio. Serve as the commercial owner of accounts, partnering with Customer Success Managers (CSMs) to ensure customer value realization, timely renewals, and strategic growth.
Manage a portfolio of mid-market customers, driving both retention and expansion through strong partnerships and customer value realization. Act as the commercial owner for your accounts, working closely with Customer Success Managers (CSMs) to ensure every customer achieves measurable outcomes with Jasper’s Marketing AI platform. Lead discovery and demos independently.
As a Grower Engagement Manager at Arable, you’ll be a vital part of our Customer Success team—working directly with growers and partners throughout Texas to help them implement and get the most value from Arable’s technology, especially around irrigation efficiency, crop production, and sustainability outcomes. The role involves guiding, training, and supporting growers to improve both profitability and sustainability on their operations.
As an Enterprise Account Manager at Attentive, you will be instrumental in driving customer retention and expansion sales into Attentive’s enterprise customer base. You will partner with Customer Success on account planning, contract renewals, and uncovering upsell opportunities. You will establish long-term relationships and be the customer’s trusted advisor.
Looking for an experienced and strategic Director of Account Management to lead the team responsible for driving customer retention and expansion across our growing base of mid-market and enterprise accounts. This is a foundational leadership role within the Customer Success organization, focused on building the bridge between customer outcomes and revenue growth. You’ll lead and scale a team of Account Managers who own renewals, retention, and expansion.
Technical Account Managers are highly experienced Architects who are comfortable with a very client facing role and who dedicate themselves to a small set of strategic clients, (~4 per TAM). They must be quick on their feet and able to put a positive spin on challenging customer situations, both in the boardroom with a client CTO and while sharing the command line with a client admin. They must be effective technically, both as communicators and doers.
Lead and scale Cribl's customer advocacy strategy, with a strong focus on strengthening relationships with strategic accounts and users. This role involves rolling out a reference management tool, expanding Customer Advisory Board (CAB) and Technical Advisory Council (TAC) programs to deepen customer trust, and driving customer storytelling across products, geographies, and industries. This role will manage one direct report and collaborate cross-functionally to convert customer success into measurable pipeline, retention, and thought-leadership outcomes.
This role ensures the success and satisfaction of high-volume transactional customers by articulating the value of 1Password, assisting new and existing clients, and matching product features with customer needs. The Account Specialist drives customer value, provides best practice guidance on platform usage, and expands the current customer base.