Own and develop key client relationships, acting as the strategic lead and advocate for your customers.
Drive retention and growth through upsell and cross-sell strategies, ensuring long-term partnerships.
Coordinate cross-functional teams (sales, professional services, customer success) to deliver cohesive account strategies.
Keyloop bridges the gap between dealers, manufacturers, technology suppliers, and car buyers, empowering them to fully embrace digital transformation. They are a global team of industry experts fostering an inclusive culture and supporting employee growth and collaboration.
Manage a portfolio of live banking clients as their trusted partner after go-live.
Conduct regular check-ins and maintain strong relationships with stakeholders.
Handle support escalations and troubleshoot platform issues.
Prelim modernizes how financial institutions onboard and serve their customers. They are a fast-growing, remote-first startup focused on making banking more accessible for everyone.
Drive customer retention and annual renewals through relationship building and value realization with enterprise accounts.
Achieve adoption, expansion, and upsell targets by helping customers maximize use of the Pushpay platform.
Manage a high volume of sales activities, including calls, emails, and full-cycle renewal processes from prospect to close.
Pushpay helps organizations and communities come together and stay connected through a suite of mobile apps, management software, and giving technology. The company has 550 teammates, supports over 10,000 customers, and has processed over $15 billion in charitable giving, with a culture that values diversity and inclusion.
Act as a trusted customer advisor for strategic cloud security initiatives, driving adoption and revenue growth.
Collaborate with cross-functional teams to ensure robust cloud security practices and customer success.
Evangelize the value of Wiz to influence customers to adopt secure solutions at the right time.
Wiz is a cloud security company that secures cloud and AI applications by connecting code, cloud, and runtime. Trusted by over 65% of the Fortune 100, the company is a fast-growing startup now powered by Google, with a culture that values world-class talent and creative freedom.
Manage a portfolio of 30+ accounts across the full customer lifecycle, from implementation handoff through renewal and expansion.
Conduct regular meetings with key stakeholders and deliver executive-level Quarterly Business Reviews (QBRs) that connect platform capabilities to customer outcomes.
Own GRR and NRR outcomes, proactively identify risk signals, and develop upsell and cross-sell opportunities.
Cleo provides an integration platform that helps businesses optimize supply chain and logistics processes. With over 4,000 clients and a 99% retention rate, the company fosters a culture of support and life-work balance.
Build the Account Management function from scratch for the MENA region, working directly with the Head of Department.
Spend 70% of time on self-service customers and 30% on high-potential key accounts, driving expansion and retention.
Use usage and billing signals to find revenue opportunities and intervene early to prevent churn.
Respond.io is an AI-powered business messaging platform that helps companies manage customer conversations across chat, calls and email in one place. Trusted by businesses in over 127 countries, the company operates as a globally distributed team with a diverse and inclusive culture.
Own renewals and growth across a high-volume book of business, including contract execution, license expansion, and price increases.
Build and maintain living account plans, monitor account health, and drive early engagement for renewals.
Collaborate cross-team as the customer's internal champion, representing Buildout at events and traveling up to one week per quarter.
Buildout provides an AI deal engine for commercial real estate brokerages, automating workflows from lead to commission. Trusted by over 50,000 brokers, they have a collaborative, high-growth culture.
Lead product adoption and technical initiatives for enterprise customers, driving measurable business outcomes.
Build and maintain trusted relationships with senior stakeholders, managing executive reviews and risk mitigation.
Analyze product usage and customer data to identify optimization opportunities supporting renewals and expansion.
Talkdesk pioneers Customer Experience Automation (CXA) using AI to redefine how brands interact with customers. Their global team of innovators is customer-obsessed, fostering an inclusive culture, and recognized as a leader in CCaaS with Forbes Cloud 100 honors.
Act as strategic lead for DACH enterprise clients, driving renewal and upsell cycles.
Build relationships with stakeholders from business champions to C-suite to align Constructor solutions.
Manage risk and educate clients on new use cases to maximize value and growth.
Constructor is a next-generation ecommerce search and discovery platform that optimizes metrics like revenue and conversion. Founded in 2019, the U.S.-based company powers over 1 billion queries daily across 150 languages, serving clients like Sephora and Under Armour.
Serve as the trusted advisor and liaison between clients and internal teams to manage requests and resolve issues.
Provide timely, results-based customer service through phone and Zendesk ticketing, triaging and escalating as needed.
Track key performance indicators like satisfaction, retention, and revenue growth to drive client success.
Enumerate is a software company that provides community association management solutions. They cultivate a collaborative, client-focused culture dedicated to delivering exceptional service.