Remote Account management Jobs · Customer Success

Job listings

$90,000–$150,000/yr
US 12w maternity

  • Achieve and exceed quota based on both expansion metrics and renewal rates
  • Work with partners to be a trusted advisor delivering solutions that increase customer satisfaction, grow partner adoption, and deliver exceptional quality service
  • Build and maintain strong relationships with multiple contacts within assigned partner organizations

Huntress is a fully remote, global team of passionate experts and ethical badasses on a mission to break down the barriers to cybersecurity. Founded in 2015 by former NSA cyber operators, Huntress protects all businesses with enterprise-grade, fully owned, and managed cybersecurity products. They protect 3M+ endpoints and 1M+ identities worldwide, elevating underresourced IT teams with protection that works as hard as they do.

$99,000–$189,800/yr

  • Project manage the new product launch process for the customer, from point of sale, through onboarding, launch and adoption.
  • Develop enablement content including success roadmaps, enablement guides, knowledge articles, videos, employee and property manager training materials.
  • Partner with Product, Marketing, Services, Success, and Sales teams to help create compelling multi-dimensional solutions that deliver exceptional value to Managed Service Providers.

Calix enables Communication Service Providers (CSPs) and Managed Service Providers (MSPs) of all sizes to transform and future-proof their businesses through real-time data, automation, and actionable insights delivered via Calix One. They are at the forefront of a generational change in the broadband industry, innovating to help customers reach their potential and connect underserved communities.

  • Build and lead a high-performing Client Success & Renewals function across mid-market segments
  • Own net revenue retention (NRR), gross retention, and renewal forecasting accuracy
  • Implement AI-driven workflows for health scoring, churn prediction, and renewal risk detection

OfficeSpace Software provides the leading AI operating system for the built world, helping teams plan, connect, and perform in the workplace. As a performance-based, PE-backed company, they hire based on merit and a willingness to do what it takes to succeed long-term.

  • Develop and execute strategies to grow revenue within individual accounts.
  • Build, maintain and grow strong relationships with B2B clients, acting as a trusted advisor.
  • Guide new clients through onboarding, ensuring smooth implementation and understanding of our services.

e.surv Chartered Surveyors is the UK's number one residential surveyor and the largest provider of property risk expertise and residential surveying services. As part of the LSL Property Services Group PLC, they work with lenders, intermediaries, social housing entities and estate agents in addition to private customers.

US Unlimited PTO

  • Support expansion within enterprise accounts by onboarding new clients and ensuring a seamless experience.
  • Act as a trusted day-to-day contact, helping clients navigate questions and get the most out of the product.
  • Use data and insights to spot trends, identify opportunities, and support account growth strategies.

Addition Wealth aims to redefine financial health by making personalized financial expertise accessible. They empower individuals with digital tools and access to financial professionals, backed by top fintech VCs and recognized globally.

US Unlimited PTO

  • You will manage a multimillion dollar portfolio while maintaining a Net Revenue Retention (NRR) rate above target through strategic price increases and seat expansion.
  • You will drive active usage across your districts by delivering high-impact training and implementation strategies and creating compelling support materials, such as tutorials and one-pagers, that ensure implementation is scalable and our tools become essential to daily teacher workflows.
  • You will build deep trust with district executive leadership, managing accounts with individual ARR values of six-figures or more through data-driven storytelling and consultative selling.

MagicSchool is the premier generative AI platform for teachers. They are just over 2 years old, and more than 7 million teachers from all over the world have joined their platform. They are working towards real social impact.

  • Retaining and growing a portfolio of active customer accounts, providing best-in-class support and customer success management.
  • Ensuring that our customers are achieving maximum value from our solutions, driving renewals, expansions, and cross-sells.
  • Supporting customers in achieving their goals through GoGuardian’s platform, acting as their trusted advisor and main point of contact throughout the customer journey.

GoGuardian helps build a future where all learners are ready and inspired to solve the world’s greatest challenges with their award-winning system of learning solutions that is purpose-built for K-12. Working with GoGuardian means joining a remote team of diverse, committed, mission-driven employees.

  • Manage a portfolio of global strategic customers and be their primary advisor.
  • Build relationships with C-level executives to drive satisfaction.
  • Develop and execute strategic account plans with success metrics.

Jobgether is a platform that connects job seekers with companies using AI-powered matching. They focus on ensuring applications are reviewed quickly, objectively, and fairly against the role's core requirements.

US 4w PTO

  • Own and drive expansion, retention, and long-term success for a portfolio of existing key merchant accounts
  • Execute on strategic account planning, QBRs (Quarterly Business Reviews), and client-facing product training
  • Partner cross-functionally with Sales and Product teams to achieve product adoption and client-led feature requests

Breeze is building the universal payment layer to unify all currencies—fiat and crypto—so businesses and consumers can transact seamlessly. They are a dynamic startup, backed by Sequoia Capital.

  • Drives evolution of Customer Service Managers into commercially driven Customer Success Managers.
  • Ensures customers realize maximum business value from T Cloud Public, translating into sustained revenue growth.
  • Orchestrates cross‑functional execution with Sales and Services and keeps senior business leaders engaged.

Deutsche Telekom IT Solutions is a subsidiary of the Deutsche Telekom Group, recognized as Hungary’s most attractive employer in 2025. They offer a wide portfolio of IT and telecommunications services with over 5300 employees, serving hundreds of large customers in Germany and other European countries.