Drive revenue growth and expand client relationships for national accounts.
Lead contract negotiations and RFP responses to maximize profitability.
Manage key accounts and cross-functional teams to ensure customer satisfaction.
Empower Brands encompasses ten industry-leading brands across commercial and residential services like JAN-PRO and Archadeck. It is a portfolio company of MidOcean Partners, a private equity firm, and focuses on supporting franchise owners.
Serve as a strategic partner and trusted advisor to key retail customers, helping them maximize value from the PAR Retail platform.
Drive growth and business outcomes by delivering data-driven insights and identifying opportunities to strengthen customer engagement.
Lead customer engagement and communication, facilitating meetings, strategic planning sessions, and quarterly business reviews.
PAR Technology Corporation is a leader in restaurant technology, providing software and hardware solutions for over 100,000 restaurants in more than 110 countries. With a focus on innovation and a "Better Together" ethos, the company offers unified customer experience solutions and has thousands of employees globally.
Manage a portfolio of digital marketing client accounts, serving as the primary point of contact and ensuring clear communication and alignment on performance goals.
Translate campaign data into ROI-focused insights and business-oriented reporting, leading client meetings with confidence.
Collaborate with internal teams to monitor performance, identify risks, and ensure timely execution of marketing initiatives.
The company is a digital marketing agency that provides performance-driven marketing services. It is a fast-growing agency with a collaborative, systems-driven workflow and strong internal support.
Lead end-to-end renewal strategy for high-ARR, multi-product, or multi-year accounts.
Own complex pricing, concession, and restructuring discussions, mitigating churn risk.
Mentor P3 Renewal Managers and partner with CS leadership to align value delivery to renewal outcomes.
Gainsight is the AI-powered retention engine that helps customer-centric companies drive retention and growth through its CustomerOS platform. With over 2,000 trusted clients and a human-first culture, they offer a supportive environment with opportunities for growth and innovation.
Own and lead Affirm's largest Canadian partner relationships, driving growth and long-term strategy across multiple business units.
Develop sophisticated account plans and execute multi-year growth roadmaps spanning product integrations, co-marketing, and go-to-market expansions.
Lead complex commercial negotiations including contracts, pricing, renewal strategy, and expansion opportunities.
Affirm is reinventing credit to make it more honest and friendly, offering buy now, pay later solutions without hidden fees. As a growing public fintech company, Affirm is remote-first and emphasizes a culture of collaboration and innovation, with a focus on responsible growth.
Lead a specialized pod of 5–6 direct reports to unify the account management lifecycle for professional fleets.
Drive professional supply performance for WAV and Livery categories to meet district demand.
Standardize operational blueprints by enforcing consistent processes and documentation across market launches.
HopSkipDrive creates opportunity through mobility by providing safe, fast supplemental student transportation. Founded by three moms, we have facilitated over five million rides across 20+ states, are a Series D company with $100M raised, and have been recognized on the Inc. 5000 and Deloitte 500 Fast-Growing Technology lists.
Own and grow a portfolio of key accounts across LATAM and NORAM, driving TTV, conversion, and revenue targets autonomously.
Build strong client relationships, coordinate cross-functionally with sales, support, product, and engineering to resolve issues.
Identify upsell and cross-sell opportunities, track account performance, and proactively resolve challenges to prevent churn.
Nuitée builds API-first infrastructure for the global travel industry, enabling seamless hotel connectivity for companies like Hopper, Priceline, and Uber. Founded in 2017 and backed by Accel and leaders from Booking.com, Stripe, and Shopify, the company has grown profitably with hubs across London, New York, and San Francisco.
Own and manage relationships with Channel Partners (MSPs, resellers, distributors) as primary commercial point of contact.
Drive revenue growth and retention through partners by managing renewals, identifying expansion, and supporting partner-led new business.
Act as trusted advisor to partners, aligning solutions to their business models and go-to-market strategies.
Patch My PC improves lives by automating third-party patching for IT teams. Our fully remote crew of 150 supports over 10,000 customers and 30 million devices. We are guided by core values focused on improving lives of customers, team members, and communities.
Work cross-functionally with a dedicated Account Management team to ensure end-to-end client ownership and accountability.
Use data to develop strategic account plans, conduct monthly claims reviews, and present quarterly progress reports.
Present strategic renewal proposals, negotiate rates, and ensure smooth transitions from sales to implementation.
Gravie creates health benefits that actually benefit small and midsize businesses and their employees. The company is well-capitalized with a non-hierarchical, high-performance culture focused on consumer-centric solutions.
Own the customer relationship from post-sale through renewal and expansion, serving as the primary point of accountability for customer engagement, health, and value realization.
Lead renewal motions directly, including early conversations, value narrative development, commercial negotiation, and retention discussions.
Identify expansion opportunities tied to real customer needs, including new teams, use cases, and broader platform adoption.
Appcues is building the future of customer lifecycle engagement. As a remote-first company with a global team, they offer transparency, collaboration, and meaningful ownership, with a fast-paced culture and commitment to excellent customer experience.