Serve as the primary point of contact for assigned Mid-Market customer accounts and continually delight customers with a positive, customer-centric attitude
Meet and exceed team and individual metrics
Build strong relationships with customer administrators and conduct regular check-ins to assess end-user adoption, customer satisfaction, and program success.
Motus is the definitive leader in mobile workforce solutions with a platform that simplifies the reimbursement and management of vehicle, device, and location costs through personalized calculations. Their team is the heart of their culture, and they live by their WorkLife Pillars every day – WorkHappy, WorkHealthy, WorkSmart, WorkAnywhere and WorkTogether.
Responsible for the day-to-day operations of the camp gym facility, ensuring a safe, clean, and welcoming environment for all users.
Responsible for planning, organizing, and delivering recreational, wellness, and leisure programs to enhance camp morale, support mental and physical well‑being, and foster a positive community atmosphere.
Required to fly-in/fly-out travel from Edmonton or Calgary, Alberta, to the project site in northern Alberta, with potential for weather-related delays or logistical challenges.
They've been serving Canadian clients for over 75 years. The passionate people bring the right teams with the right skills together – offering both experience and regional expertise so companies can operate their day to day, confidently and successfully.
Shape and enhance a global support structure for SMB clients and Member Apps.
Optimize operations and unify processes to drive efficiency and service quality.
Lead a team committed to creating exceptional customer journeys.
Jobgether is a platform that uses AI-powered matching to ensure applications are reviewed quickly and fairly. They identify top-fitting candidates and share the shortlist with hiring companies, with the final decision managed by the internal team.
Serve as a dedicated strategic advisor to a smaller, high-impact book of business.
Act as the primary point of contact for strategic customers, ensuring a seamless experience across onboarding, adoption, and renewal.
Identify and nurture expansion opportunities through consultative conversations and strategic planning.
Granicus provides technology and services that empowers government organizations to create seamless digital experiences. They have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers.
Deliver exceptional service to existing and prospective policyholders via phone, email, and SMS - ensuring prompt, accurate, and personable support on every interaction.
Retain and grow customers by managing renewals, identifying at-risk accounts, and presenting competitive solutions that maintain coverage while reducing churn.
Drive revenue through consultative selling, quoting and binding additional lines of coverage or improved renewal options for existing customers using multiple carrier platforms.
Trellis rewrites the insurance experience from the inside out. They are the tech company behind Savvy, their licensed insurance agency, and they’re bringing clarity and ease to a space known for… the opposite. They're a profitable, fast-growing Series A startup backed by General Catalyst, QED, NYCA, and Amex Ventures.
Collaborate directly with global clients solving real-world challenges using IonQ's quantum computers.
Expand IonQ’s user base by identifying real-world challenges for industry customers and creating workshops.
Gain a deep understanding of our hardware and software capabilities to assist customers in optimizing performance.
IonQ is developing the world's most powerful full-stack quantum computer based on trapped-ion technology, pushing past the limits of classical physics. We foster autonomy, productivity, and respect, and we are dedicated to creating an environment where individuals can feel welcomed, respected, supported, and valued.
Drive End-to-End Implementation: Own the technical and operational setup for our customers.
Configure Workflows & Templates: Translate firm Standard Operating Procedures into EvenUp by setting up Smart Workflows, task plans, and document templates.
Write & Iterate AI Prompts: Draft, test, and refine prompts, exercising strong judgment on quality thresholds for v1 launches.
EvenUp is on a mission to close the justice gap using technology and AI. We empower personal injury lawyers and victims to get the justice they deserve. They are one of the fastest-growing vertical SaaS companies and backed by top VCs.
Partner directly with Small Business and Mid-Market customers to support their recruiting operations.
Make it easy for customers to love GoodTime and make our customers feel heard and taken care of!
Drive product adoption by building exceptional relationships and intimately understanding our customer’s processes.
GoodTime is the leader in complex interview scheduling automation for enterprise talent teams. Built for scale, their platform handles the complexity others can’t. Their Culture of Entrepreneurship is built on three pillars; autonomy, accountability, and collaboration.
Support clinic staff in adopting web-based electronic medical records.
Ensure successful implementation tailored to each clinic's unique needs.
Contribute to the onboarding team to enhance clinical processes.
MEDFAR Clinical Solutions, founded in 2010, focuses on improving healthcare through technology. They offer a unique healthcare management solution, MYLE, for clinics, replacing outdated processes with technological alternatives and are committed to excellence in healthcare worldwide.
Handle inbound and outbound inquiries, focusing on loyalty and value-based relationships.
Maximize retention and sales opportunities by resolving customer issues and ensuring quality service.
Demonstrate strong negotiation skills to retain customers requesting to downgrade or disconnect.
Cogeco Inc. is a growing competitive force in the North American telecommunications and media sectors, serving 1.6 million residential and business subscribers. Cogeco is committed to creating a diverse and inclusive world of belonging for all colleagues.