Lead, coach, and develop Customer Success Managers and Analysts to maximize retention and team performance.
Own gross dollar retention by managing customer health, success plans, and interventions across the entire book.
Partner with Sales on expansion opportunities and act as the voice of the customer within the company.
Amperon is where energy data meets AI, providing forecasting for the energy transition. With offices in Texas and a remote-first culture, the company has a compact team of smart, genuinely nice individuals passionate about data science and energy.
Assist clients with researching and coordinating vacation options, including flights, hotels, and cruises.
Communicate professionally via phone, email, and messaging to maintain accurate reservation records.
Provide timely follow-up and customer care before and after travel.
Destination Careers connects job seekers with travel industry roles. This is a remote position within a supportive team culture that provides structured onboarding and training.
Manage homeowner and board communication via phone, email, and inquiries with excellent customer service.
Coordinate with vendors for maintenance, repairs, and service requests, tracking completion.
Support financial tasks including payment processing, invoice management, and collections tracking.
OurAssistants connects U.S.-based HOA and property management companies with skilled virtual professionals to support community operations and administrative excellence. They foster a supportive remote work environment for their team members.
Drive a customer-centric operating model by using Voice of Customer insights to reduce effort and improve experience.
Analyze and interpret VoC data to identify friction areas and translate insights into actionable improvements.
Collaborate cross-functionally to redesign processes and systems to align with customer needs.
Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. With over 30,000 employees worldwide, Adobe fosters a culture of innovation and inclusion where all employees are empowered to make an impact.
Handle customer service and communication, including responding to emails and providing order updates.
Manage order processing, delivery coordination, and administrative support tasks.
Prepare reports and maintain spreadsheets using Excel and Google Sheets.
20four7VA connects offshore independent contractors with clients worldwide, primarily in developed markets. They offer competitive rates, weekly payments, free training, and constant support to contractors.
Provide friendly, accurate, and timely service to customers through inbound and outbound interactions across multiple channels, resolving issues and educating on healthcare benefits.
Conduct outbound outreach for program enrollment and clinical quality calls, using consultative listening to overcome objections and guide customers.
Document all interactions thoroughly, adhere to HIPAA and regulations, and meet or exceed performance goals for customer satisfaction and quality.
Guidehealth is a data-powered, performance-driven healthcare company dedicated to operational excellence, making healthcare affordable, and improving patient health. It is a physician-led, growing organization with a collaborative, agile culture emphasizing cross-training and ongoing development.
Connect with potential clients via phone, email, or messaging to schedule travel consultations.
Gather key travel details such as dates, destination, and budget for smooth planning.
Maintain organized records of leads and appointments to support the team.
Destination Knot is a travel services company that helps clients plan vacations with expert advisors. The team is supportive and offers training, mentorship, and a collaborative culture.
Manage day-to-day content publishing, updates, and maintenance for the company intranet.
Draft, edit, format, and publish employee-facing communications, including announcements and newsletters.
Track and report on content performance, engagement trends, and channel effectiveness.
J.S. Held is a global consulting firm combining technical, scientific, financial, and strategic expertise to advise clients on risk mitigation and value realization. The firm offers a comprehensive suite of services and employs a collaborative, high-energy team.
Own the validation lifecycle, running kickoffs and driving pilots toward a clear conversion decision.
Drive time-to-value by getting users onboarded and activated against their stated goals.
Manage risk proactively, surface at-risk pilots early, and execute recovery plays before the opt-out window closes.
Videa builds AI technology that helps dental clinicians deliver better care to millions of patients. The company has raised over $67 million from investors including Threshold Ventures and Spark Capital, and fosters a collaborative culture with a high bar and grounded approach.
Lead and inspire teams to deliver exceptional customer service experiences remotely.
Enjoy flexible work-from-home schedule and maintain work-life balance.
Access mentorship opportunities from experienced leaders to grow your career.
Global Elite Empire Consultants is a recruitment consulting firm that connects talent with opportunities. The company promotes a supportive, flexible work culture with mentorship and growth opportunities.