Remote Customer service Jobs · US

• Lead and coach a high-performing team of Account Managers to drive client retention and growth.
• Drive consultative sales strategies, including renewals, upsells, and cross-sells to deliver measurable business outcomes.
• Use data and analytics to guide account strategy, monitor client health, and inform strategic decisions.

Lightcast is a global leader in labor market insights, working with partners across six continents to drive economic prosperity and mobility. They are an equal opportunity employer with offices in the US, UK, Europe, and India, committed to diversity and inclusion.

• Provide timely responses to customer inquiries via phone and email, managing tickets and resolving issues.
• Follow communication procedures and scripts to uphold the company's standard of care.
• Answer questions about damage claims and escalate to management, prioritizing tickets effectively.

Take 5 Oil Change is a neighborhood oil change provider with over 35 years of experience, offering efficient service while customers stay in their vehicles. With a national presence and a strong internal promotion culture (over 90% of field leaders promoted from within), the company values friendly team members and growth.