Lead and unify post-sales operations across three brands: Peek Pro, Connect&GO, and ACME Ticketing.
Own the entire post-sales model including Onboarding, Customer Success, and Technical Support.
Define KPIs, leverage AI and automation, and drive retention, expansion, and revenue growth.
Peek is the operating system powering the experiences industry, from museums and attractions to tours and activities, with over $7B in bookings. The company is a remote-first global team of 'Peeksters' recognized by Forbes and Built In as a best place to work.
Own day-to-day relationships with UK-based customers as the primary point of contact for onboarding, setup, and support.
Guide clients through onboarding and early use-case design, ensuring they get real value from the platform.
Coordinate with US product and engineering teams on feedback, account health, and timezone handoffs.
Farsight is an agentic AI platform for financial services that helps investment banks and private equity firms automate complex workflows. The company is partnered with S&P Global and has a team from Evercore, General Atlantic, Amazon, and Hugging Face.
Drive adoption of AI agent-based workflows across customer accounts, guiding customers from manual processes to autonomous execution.
Lead customer engagements including discovery sessions, workshops, webinars, and value realization reviews to achieve measurable outcomes.
Collaborate with Customer Success, Product, Sales, and Delivery teams to develop adoption frameworks and enablement resources.
This role is listed by Jobgether on behalf of a partner company specializing in AI-powered workflow adoption. The company offers a collaborative, cross-functional environment with distributed teams and a focus on customer success.
Own and build a modern, AI-powered marketing operations function from the ground up.
Design and implement dashboards, attribution models, and AI-powered analytics for board-level reviews.
Administer Pardot and Salesforce end-to-end, using Claude to accelerate campaign asset production.
Preservica is a global leader in Active Digital Preservation, trusted by organizations to preserve digital records for decades. They serve national archives, government agencies, universities, and global enterprises, and value staff as the heart of their business.
Design and operate scaled digital customer engagement programs driving adoption, health, and gross revenue retention.
Own the digital customer journey from onboarding through renewal with scalable plays and campaigns.
Partner with CSMs, Product, and Marketing to translate customer signals into action.
ServiceNow provides an AI control tower for business reinvention, helping 85% of the Fortune 500 work smarter. They foster an AI-native culture where technology and talent are unstoppable together.
Own the Commercial SMB business end to end, managing accounts, cases, outreach, and retention.
Build a proactive success model that catches risk early and drives onboarding and expansion using AI.
Lead the AI agent rollout for SMB, designing and testing agents with the AI team.
Wrapbook is the AI platform for production finance, built for feature films, TV, and commercials. With backing from investors like Andreessen Horowitz and a team of 350+, it uses AI to transform finance workflows.
Assess adoption barriers and work with customers to address key concerns and obstacles.
Develop execution plans to drive continued adoption and improve overall satisfaction.
Coordinate across ServiceNow teams and escalate issues to executives as needed.
ServiceNow provides an AI platform that automates workflows and enables business reinvention, serving 85% of the Fortune 500. The company fosters an AI-native culture with a large global workforce, emphasizing innovation and collaboration.
Own frontline customer support across chat, email, and video, resolving issues end-to-end.
Diagnose technical issues, escalating to Product Engineering only when needed, and identify patterns for process improvements.
Act as the connective tissue between Support, Sales, Product, and Customer Success, and help shape support scaling.
Fyxer is building an AI executive assistant that handles emails, scheduling, and follow-up, freeing client-facing roles to focus on customers. With a team of 32 people, they've grown from $1M to $30M ARR and are ranked 7th in Andreessen Horowitz's top AI apps.
Serve as the primary technical point of contact for enterprise customers, driving adoption and value.
Collaborate with engineering to relay feedback and influence roadmap, while troubleshooting technical issues.
Conduct regular business reviews and build strong stakeholder relationships for long-term success.
Level AI is a Series C startup transforming customer engagement by turning contact centers into strategic assets. Founded in 2019 and headquartered in Mountain View, California, our AI-native platform leverages Large Language Models to deliver actionable insights from customer interactions.