Remote Customer service Jobs · Communication

You will play a critical role in managing and resolving complex client issues that escalate to the highest levels within Wealthsimple. Build comprehensive client sentiment and social trend reports that capture and analyze key aspects of escalation root cause and trends. Collaborate with various stakeholders across functions to identify and address urgent issues, transform problems into solutions, and champion the client experience.

As a Customer Success Manager at Cresta, play a pivotal role in ensuring our customers' success and driving business growth. Foster strong customer relationships, play a major role in retention and expansion, and be an advocate for our customers internally to influence roadmap and process improvements.

Consulting our customers on all raised questions related to our websites. Working timely, speedily and effectively with customer requests. Resolving all customer issues with the goal of customer retention. Promoting our websites to the customers upon opportunity. Maintaining a high level of service quality.

As a Customer Service Rep, you will work collaboratively with internal partners to provide a best-in-class support for customers across the division. You will onboard new customers and manage day-to-day customer activities such as customer orders, presale inquiries and post-sale transactions to ensure customer satisfaction.

We’re looking for a proactive, detail-oriented Customer Support Operations Associate to join our team at Catalant. In this dynamic role, you’ll play a critical part in ensuring a seamless experience for both our clients and expert community. You’ll support end-to-end marketplace operations — from validating and onboarding top-tier independent consultants and boutique firms to providing exceptional day-to-day support that drives engagement and project success.

Assist clients with booking, updating, and managing hotel reservations while delivering exceptional customer service—all from your home office. You will help clients choose and book hotel accommodations, provide details on amenities, pricing, and availability, and manage reservation changes and maintain accurate records while communicating professionally via phone, email, and messaging.

As the Director of Customer Success – Enterprise Accounts, you will lead the national Customer Success organization serving Edmentum’s most strategic and high-value customers. You will oversee individual contributors, guiding a high-performing team responsible for retention, growth, and customer advocacy across complex, enterprise-level partnerships. This role will set the national vision for Enterprise account success.

As a Customer Success Representative, you will be the first point of contact for Bundle’s learners, clients, and trainers, playing a critical role in ensuring every interaction reflects commitment to exceptional service. This contract position requires availability Monday through Friday from 3:30 PM to 12 AM Eastern Time with (1) 30-minute break.

Deliver world-class support and shape the future of Lovable from the front lines, troubleshooting real user problems, capturing high-signal insights, and turning feedback into product gold. This role is for someone who’s user- and product-obsessed and cares deeply about helping others succeed. This is a contractor position requiring availability during APAC business hours.

The Customer Success Architect (CSA) is a strategic position designed to provide value to customers by aligning the platform with business objectives and driving long-term success. The CSA role focuses on building strong, consultative relationships with key customers, serving as a trusted advisor, leveraging understanding of DevSecOps best practices, industry trends and software capabilities to help customers navigate challenges and achieve desired outcomes.