As a Seasonal Customer Experience Coordinator, you’ll be a vital part of the Customer Experience Team, acting as a liaison between Artifact Uprising and its community. You’ll be on the front lines of communication, assisting with project creation, product information, and the resolution of issues throughout the holiday season and gain inside knowledge of an e-commerce business.
We are looking for goal-oriented individuals with leadership potential to join our rapidly growing company. As a Bilingual Client Services Representative, you will use your communication skills and positive attitude to excel in a 100% remote position. The position offers uncapped earning potential and incentives while working from home.
Primary role is to be an exceptional coach for your team by providing agents with constructive feedback, identify the root causes of performance issues, and train them to address and correct those problems. Maintain high standards for your team and aren’t afraid to say, “This needs improvement, and here’s why.” Ensure that the customer experience remains the focal point of every discussion, set SMART goals, and deliver feedback that aligns with our standards.
Seeking Part-Time Customer Service Reps to deliver exceptional service and solutions to customers through inbound calls and chat. This role is ideal for someone seeking a consistent weekly anchor shift with flexible opportunities to add more hours. Candidates must be available for full-time training, and the role requires availability every Monday.
As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will interact with people from all walks of life, and no two days will be the same. You will be responsible for providing support for first notice of loss auto insurance claims.
Be the voice and support system for homeowners—managing communications, ensuring smooth project tracking, and helping maintain commitment to exceptional service from start to finish. Responsibilities include answering inbound calls, managing project details in Acculynx, and proactively reaching out to homeowners to ensure satisfaction. Must be a clear communicator with 5+ years of customer service experience.
Deliver fast, accurate, and empathetic support to healthcare professionals across chat, voice, and email, resolving shift, payment, and platform-related issues in real time. Operate with urgency, ownership, and the mindset of a future leader, thriving in fast-paced, cross-functional environments.
Accept and manage inbound calls, emails and chats from client-based participants enrolled in consumer loyalty reward and employee motivation programs. Research, assist, resolve, and deescalate inquiries pertaining to loyalty reward accounts, while updating participant information in propriety systems.
Join the Onboarding team as an Onboarding Specialist! Take ownership of the customer upon subscription, guiding them in account and connections set-up. Post-set-up, maintain ownership, follow-up regularly, and upsell product features and plans.
As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life. You will connect with customers via phone/email/chat/and or social media to resolve their questions or concerns. Calmly attempt to resolve and de-escalate any issues.