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This is a high-impact growth role. At Cloud9, your efforts will unlock a repeat-guest engine that compounds revenue, drives referrals, and establishes a five-star brand. You will be responsible for the guest relationship from booking through departure and beyond. We want proactive doers who solve problems in minutes, not hours.

As a Customer Success Analyst at H1, you’ll onboard, train, and manage a broad portfolio of low-ARR accounts across our Medical and Clinical product lines, supporting the Customer Success team through user training, usage metrics and trend analysis, and the creation of standard client materials. You will serve as a trusted partner to clients—proactively identifying opportunities to deliver value and ensuring successful adoption of H1 solutions.

$185,000–$215,000/yr
US Unlimited PTO 12w maternity 6w paternity

SmarterDx is seeking a Director, Customer Success who can help our customers thrive. In this role, you will ensure our health system clients have a positive experience with SmarterDx by developing deep relationships with clients, from hospital CFOs to Clinical Documentation Specialists to IT managers and beyond. This position requires exceptional project management, relationship-building, and communication skills.

$47,000–$52,000/yr

As a Customer Experience Associate, you’ll handle core support interactions and also step into high-impact moments: managing escalations, supporting high-value customers, and creating warm handoffs to our enterprise sales team. You’ll represent Eko across channels, from private cases to public reviews and social posts, always with professionalism and empathy.

$65,000–$65,000/yr
12w maternity 4w paternity

Join RepeatMD as a Senior Support Specialist, the first line of defense for clients, delivering timely and empathetic support. Triage requests, resolve issues, escalate complex cases, and surface insights to improve the client experience. Success in this role means maintaining high customer satisfaction and contributing to a collaborative environment, solving problems in a fast-paced environment.

We’re looking for enthusiastic, hard-working, friendly individuals to come support a huge network of veterans. This position relies on outstanding people skills and the desire to uphold our mission “to protect every child and serve all working people and leave no veteran behind.” This 100% remote position allows you to earn an incredible living while letting you choose the working hours that are convenient for YOU and your family.

Seeking friendly, detail-oriented individuals to join our team as Hospitality Customer Service Representatives for hotel reservations. In this fully remote role, you will assist clients with selecting, booking, and managing hotel stays, ensuring their travel plans are seamless and stress-free. This position is ideal for individuals who enjoy working with people, have excellent communication skills, and want flexibility in their work environment.