Handle customer requests and feedback via phone and email through Salesforce (including troubleshooting and real time assistance).
Be a highly organized go-getter and problem-solver who seeks to enhance our customer experience by delivering accurate, quick and professional assistance.
Answer incoming customer calls, tickets and chats regarding product problems, service questions and general client concerns
Keeper Security is transforming cybersecurity for people and organizations globally. They are trusted by millions of individuals and thousands of organizations, and is the leader for password, passkey and secrets management, privileged access, secure remote access and encrypted messaging.
Assist clients with hotel research and reservations
Communicate clearly and professionally with travelers
Participate in virtual trainings and mentorship
Destination Knot provides work-from-home opportunities as a Hotel Reservation Consultant. They offer comprehensive training and support, allowing consultants to assist clients with hotel research and reservations.
Coordinate hotel reservations and other travel-related bookings
Provide clients with accurate details about accommodations, amenities, and availability
Handle changes, modifications, and special requests promptly and professionally
Destination Knot is a professional travel planning company dedicated to delivering personalized, high-quality travel experiences. They specialize in hotel accommodations, cruises, all-inclusive resorts, and group travel, with a focus on exceptional service and attention to detail.
Contact potential clients via phone, email, and messaging platforms.
Manage calendars and set up consultations for travel advisors.
Keep accurate records of client interactions and scheduled meetings.
Destination Knot specializes in crafting personalized travel experiences that create lasting memories. They are growing and seeking motivated professionals to join their team and help connect clients with their services.
Communicate with clients to understand their hotel needs, preferences, and budgets
Provide accurate information about hotel options, pricing, and amenities
Assist clients with making and managing reservations
Destination Knot is a professional travel planning company dedicated to creating exceptional travel experiences for clients around the globe. They specialize in hotel accommodations, cruises, all-inclusive resorts, and group travel, with a focus on outstanding customer service and attention to detail.
Lead and scale a regional pod that covers all CS segments in APAC.
Be accountable for regional retention outcomes, and team health.
Partner with cross-functional leaders to remove blockers and improve the APAC customer experience.
Remote is solving modern organizations’ challenge of navigating global employment compliantly. Their team works asynchronously around the world and encourages every member to bring their talents, experiences and culture to the table to help them build the best-in-class HR platform.
Ensure successful deployments and foster long-term client relationships.
Expand Canary's presence within Mid-Market and SMB accounts across APAC.
Collaborate with Customer Success, Sales, and Product teams to support client success and growth.
Canary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. Canary is utilized by 20,000+ hoteliers in 100+ countries and trusted by major hotel brands, they were named a 2024 Deloitte Technology Fast 500™ company.
They are a professional travel services team assisting clients with hotel accommodations and travel planning support. They focus on delivering high-quality service while working in a flexible, remote environment.
Provide accurate details on pricing, availability, and amenities
Respond to client inquiries via phone, email, and chat
Destination Knot is seeking motivated individuals to join its growing travel support team. They pride themselves on delivering excellent customer service in a fully remote environment.
Answer incoming calls to assist customers and their employees with FMLA administration.
Handle a high volume of calls and provide professional follow-up via phone and email.
Maintain accurate documentation of leaves within the proprietary database.
ComPsych is a worldwide leader in organizational mental health, well-being, and absence management, dedicated to igniting human potential in workplaces across the globe. For over 40 years, they have combined technology with human expertise to help individuals and their organizations thrive.