Conduct high-volume inbound and outbound patient outreach via phone to educate, engage, and enroll eligible patients in care management programs.
Accurately document patient interactions and enrollment outcomes in a timely manner, collaborating with care teams for a seamless patient experience.
Follow established outreach workflows and compliance requirements while adapting conversations to meet individual patient needs and escalating concerns as needed.
Jaan Health is a leading AI-based care management company serving healthcare providers with its proprietary Phamily platform that enables high-quality proactive care. As an early-stage company, it values a growth mindset, ownership, and collaboration among its smart and humble team.
Answer incoming calls, texts, patient portal communications, and emails to provide accurate responses and book appointments.
Manage tasks in the Navigator system and act as a cross-functional liaison between departments including Care Navigation and Operations.
Screen patients for demographic and appointment information, inputting data into CRM and EHR while maintaining a professional and positive attitude.
Sollis Health is the first and only medical membership that’s on-demand 24/7, 365, providing concierge medical care with ER-trained teams and expedited services. The company operates in multiple US states and cultivates a high-caliber clientele, emphasizing personalized and immediate support.
Support end-to-end implementations from kickoff to go-live by coordinating tasks, timelines, and stakeholders.
Configure Humanly's platform and support integration setup to match customer workflows.
Provide clear customer communication and partner with internal teams to keep projects moving forward.
Humanly builds AI-native hiring software that delivers pre-vetted candidates on demand for high-volume hiring. With a global team and a $25M Series B, they foster a culture of ownership, speed, and integrity.
Serve as a product expert to resolve customer concerns and provide tailored recommendations.
Own daily operational tasks including account configuration and program policy updates.
Identify and implement process improvements for maximum efficiency and quality.
Forma provides flexible benefits software that allows employees to choose how to spend their benefit allowances. The company has helped hundreds of notable companies and is recognized as a Great Place to Work.
Increase collection of outstanding payments within the personal finance department as an individual contributor.
Identify accounts with overdue payments and find solutions to bring loans to current status.
Maintain daily, weekly, and monthly collection and metric goals through outbound and inbound calls.
GoodLeap is a technology company delivering financing and software for sustainable solutions like solar panels and energy-efficient home upgrades. With over $27 billion in financing since 2018 and supporting over 1 million homeowners, they employ thousands and foster a collaborative culture.
Assist clients with researching and booking hotels and resorts.
Communicate with clients via phone, email, and online tools.
Follow booking procedures and document client details accurately.
A travel booking service that assists clients with booking hotels and resort stays. They are expanding their remote team and offer a supportive environment with training and mentorship.
Maintain organized booking records and support updates
Aisles & Abroad supports booking coordination for theme park vacations. They are a small travel company offering remote flexibility and ongoing training.
Serve as the primary strategic contact for assigned customers, building deep relationships with revenue leaders and operations.
Drive adoption and value realization by creating and executing onboarding and rollout plans that accelerate time-to-value.
Lead the end-to-end renewal process, partnering with Sales and Legal to maximize retention and capture expansion opportunities.
Airspeed provides an AI Revenue Orchestration Platform that turns customer interactions into actionable insights. With 100+ SaaS customers and 90%+ adoption, Airspeed is a lean startup with a high-performance, detail-oriented culture.
Serve as the primary contact for support requests, triaging cases by severity and resolving common issues.
Use AI tools to work cases faster while verifying output and maintaining ownership.
Document cases thoroughly and contribute to the knowledge base using KCS practices.
Dragos provides cybersecurity solutions for industrial organizations, protecting critical infrastructure like power grids and water systems. They are a remote-first company with a mission-driven culture focused on authenticity, transparency, and trust.
Determine and build custom clinical workflows using deep knowledge of the PerfectServe platform.
Engage with customers like Practice Managers and Providers to implement workflow designs and provide training.
Perform quality audits, manage account stages, and support go-lives both remotely and occasionally onsite.
PerfectServe is a leading provider of clinical communication and physician scheduling solutions in the health IT space, with a mission to accelerate speed to care. The company has 400+ employees, 30,000+ customers, and $100 million+ in annual revenue, fostering a collaborative culture that values innovation and customer delight.