Provide daily phone coverage for the Notice of Loss 800 number and set up claim first notices.
Keep accurate records of customer interactions and provide timely answers to routine claim inquiries.
Serve as a customer advocate and embrace Pete's Principles to deliver outstanding customer experience.
Travel Insured International is a leading travel insurance provider with more than 30 years in business, offering travel protection plans to consumers and agency partners. As part of Crum & Forster's Specialty Business Unit, the company fosters a dynamic, ambitious, and inclusive work environment focused on career development and community support.
You will provide travel and journey information for Scotland's public transport network.
You will accurately log road incidents and report them to the appropriate network operator.
You will handle out-of-hours lines covering lost property, complaints, and network issues.
Teleperformance is a global leader in digital business services, providing customer experience and contact centre solutions. The company has a large, diverse team and fosters a supportive culture with training, wellness, and career development opportunities.
Answer inbound calls and assist members with questions related to AAA memberships, delivering personalized solutions.
Engage with members using strong communication and a problem-solving mindset in a non-scripted environment.
Navigate multiple systems while multitasking and maintaining a positive attitude in a fast-paced telework setting.
AAA Auto Club Enterprises is the largest club within the national AAA federation, providing insurance and membership services to over 18 million members. With nearly 17,000 employees across 24 states, they foster a diverse and inclusive culture focused on delivering legendary lifetime service.
Deliver a respectful, compassionate experience for every caller, aiming for one-call resolution.
Complete crisis screening assessments and coordinate with crisis teams when immediate intervention is needed.
Manage and track referrals in Salesforce, including conducting outbound follow-up calls.
Centerstone is a nonprofit behavioral health system providing mental health and substance use disorder treatments. With thousands of employees, it is a dynamic, well-established organization focused on delivering care that changes people's lives.
Deliver exceptional customer service experiences while leading and inspiring teams.
Enjoy flexible work-from-home schedule and supportive environment.
Access mentorship opportunities to drive professional growth and development.
Global Elite Empire Consultants is a third-party recruitment firm connecting talent with opportunities. The company emphasizes work-life balance and offers a supportive environment with mentorship opportunities for growth.
Support clients and their employees in navigating education assistance programs.
Follow documented workflows and maintain detailed case notes to ensure accurate support.
Communicate clearly and empathetically to guide borrowers through complex processes.
PeopleJoy provides managed education benefits software for employers committed to their people and purpose. Their culture emphasizes customer-first, accountability, and continuous improvement, with a diverse team united by a shared drive to help others.
Make high-volume outbound calls to investigate, bill, and maximize payments on workers' compensation claims.
Submit bills and proper documentation to insurance companies, ensuring maximized payments to clients.
Review payer information to resolve denied claims and participate in special projects to achieve goals.
Revecore helps hospitals recover the revenue they've earned. Trusted by over 1,300 hospitals across 48 states, they combine specialized expertise with proprietary technology and foster a supportive, innovative workplace.
Deliver exceptional customer service in a fast-paced call center environment, managing patient registration, scheduling, and provider communications.
Handle inbound and outbound calls and emails with empathy and solution-focused support while navigating multiple systems.
Accurately collect and document patient demographics, insurance, and appointment details, adapting to changing processes and technology.
Luna redefines physical therapy with award-winning technology and proven clinical models, connecting patients and providers through a tech-enabled platform. Operating in 28 states with 25+ partners, the company values care, impact, and continuous improvement.
Manage a portfolio of school and district accounts, driving successful implementations and retention strategies.
Lead strategic customer conversations to align product value with customer goals and ensure exceptional experiences.
Analyze customer feedback and success metrics to provide insights and mitigate churn risks.
Renaissance is a global leader in pre-K–12 education technology, helping educators analyze, customize, and plan personalized learning paths for students. With solutions used in over one-third of US schools and in more than 100 countries, the company values trust, collaboration, and continuous growth among its passionate employees.
Deliver exceptional customer experiences by investigating and resolving complex complaints filed with Bank Partners and Executive Leadership.
Categorize and record all complaints with extreme attention to detail, driving continuous improvement and cross-functional collaboration.
Become a subject matter expert on products, consumer finance policies, and regulatory requirements to improve processes.
Affirm is a financial technology company that provides buy now, pay later services without hidden fees or compounding interest. The company is remote-first with a focus on employee well-being and offers competitive benefits and a strong culture.