Serve as the first point of contact, guiding patients through initial consultations and assessments.
Coordinate care journeys by scheduling sessions with patients, caregivers, and medical teams.
Reach out to interested patients to explain services and schedule appointments.
Isaac Health improves brain health at the population level by providing access to specialty brain health and dementia care services. Since launching in 2022, they have scaled across the US with support from leading healthcare investors and a focus on clinical quality and safety.
Answer inbound calls and provide accurate, clear, and timely responses to traveler and travel advisor inquiries.
Create cases in Salesforce to address customer needs such as documentation or policy changes.
Participate in weekly coaching sessions and meetings on camera in MS Teams.
Travel Insured International, a Crum & Forster company, is a leading travel insurance provider with more than 30 years in business. We offer travel protection plans to help individuals travel confidently, and we are committed to providing dependable coverage, great value, and customer satisfaction.
Serve as the primary point of contact for trial participants and site coordinators via phone, email, and support channels during EU business hours.
Resolve tier-1 support issues independently while collaborating with Customer Success and Implementation teams on complex, study-specific questions.
Contribute to refining support processes, tools, and workflows, and maintain documentation such as FAQs and knowledge base articles.
Mural Health is a fast-growing clinical technology start-up that makes clinical trials easier for participants by eliminating barriers to participation. As a small, mission-driven team, we focus on empathy, scalability, and continuous improvement to support participants and site coordinators globally.
Assist clients with hotel research and reservations.
Provide details on pricing, amenities, and availability via phone, email, or online platforms.
Maintain accurate booking records and participate in virtual training sessions.
We are a travel services company focused on helping clients book hotel accommodations. We offer a remote work environment and provide full training and ongoing mentorship to our team members.
Work the general support queue, resolving Tier 1 cases across payroll, taxes, HR, and benefits.
Ramp quickly on Miter's product, ticketing tools, and knowledge base, resolving tickets independently within weeks.
Develop a product specialization over time, contributing to team SLAs and handling 60-70% of assigned tickets without escalation by month two.
Miter is on a mission to help construction contractors build with confidence by rebuilding core HR, finance, and operations systems using AI and embedded payments. Since launching in 2021, we've grown to thousands of customers and tens of millions in ARR, backed by top investors like Bessemer, Coatue, and Battery.
Support clients with travel booking inquiries and provide excellent virtual customer service.
Learn how to research and secure hotel stays using simple systems and processes.
Attend online trainings and team calls to grow within the travel industry.
They provide travel booking and customer care services to clients. The company offers a fully remote work environment with flexible hours and full training for entry-level roles.
Serve as the primary point of contact for patients, providing guidance and support for non-billing-related inquiries.
Manage inbound calls and live chats to deliver timely and effective assistance.
Maintain accurate records of patient interactions using Salesforce CRM and contribute to process improvement.
Natera is a global leader in cell-free DNA testing for oncology, women's health, and organ health. Their team consists of highly dedicated professionals from world-class institutions who care deeply for their work and each other.
Deliver a proactive client management strategy to encourage growth and retention with merchant partners.
Identify and execute upsell and cross-sell opportunities across a broad portfolio to enhance client value.
Provide prompt support, conduct regular performance reviews, and collaborate internally to align client goals.
Affirm is a financial technology company that reinvents credit to offer buy now, pay later solutions without hidden fees. It is a publicly traded company with a large workforce and a culture centered on honesty, transparency, and putting people first.
Design and lead Vetcove's corporate accounts strategy to build long-lasting relationships with key veterinary hospital consolidators.
Position yourself as a strategic partner to stakeholders through comprehensive business reviews and on-site meetings.
Collect customer feedback to inform product development and adapt to market dynamics.
Vetcove modernizes veterinary software and pet healthcare with procurement, ecommerce, and practice management platforms. Over 25,000 hospitals use Vetcove daily; we are a fast-growing, mission-driven company backed by Y Combinator.
Ensure same-day, accurate event entry for school events in GoFan HQ or via CSV imports.
Maintain high-quality data standards with complete and correctly formatted records.
Organize and track incoming requests to prevent missed or unresolved entries.
PlayOn builds technology for high school athletics, offering ticketing, streaming, fundraising, and more through GoFan, NFHS Network, and MaxPreps. They are a growth-stage company backed by KKR, with a culture of accountability and collaboration.