Own end-to-end customer relationships for Signifyd's most complex accounts, ensuring seamless onboarding and strategic alignment.
Identify and build deep relationships with senior stakeholders to develop long-term growth plans and drive collaboration.
Leverage platform knowledge and industry trends to deliver optimal outcomes and expand Signifyd's footprint through upsell and cross-sell opportunities.
Signifyd helps merchants grow by building trusted relationships with their customers through advanced fraud prevention technology. Trusted by thousands of leading merchants across more than 100 countries, the company securely processes billions of transactions annually and is driven by a people-focused culture of commitment, empathy, and creativity.
Serve as the primary point of contact for prospective clients, conducting intake conversations in English and Spanish while building rapport and confidence.
Use a consultative, relationship-based sales approach to convert qualified leads into signed clients without high-pressure tactics.
Gather essential client information through natural conversation, manage expectations, and transfer matters to the appropriate team member.
The Law Offices of Gonzalez & Associates is a personal injury law firm also serving bankruptcy, immigration, and family law clients. Founded in 2007, the firm has multiple offices across Florida and is led by a father-daughter team, fostering a culture of compassion and dedicated client care.
Provide world-class care to Maven members by navigating them through digital care and product features.
Manage a high volume of introductory video appointments, prioritize tasks, and deliver exceptional customer service.
Collaborate cross-functionally with Care Delivery, Customer Support, Provider, and Product teams to ensure optimal member outcomes.
Maven Clinic is the world's largest virtual clinic for women and families, partnering with over 2,300 employers and health plans to provide end-to-end women's and family health programs. Founded in 2014 and having raised more than $425 million, the company has been recognized as a TIME100 Most Influential Company and Fortune Best Place to Work, with an award-winning culture focused on innovation and inclusivity.
Manage incoming and outgoing calls, route communications, and assist patients, caregivers, and physicians with accuracy and professionalism.
Operate telephone and paging systems, coordinate emergency notifications, and support healthcare operations in a structured environment.
Maintain high standards of confidentiality and urgency while handling routine and time-sensitive communications.
This role is listed on behalf of a partner company managing applications. It operates within a large health system, offering career growth in healthcare communications.
Provide project support for local and state government agencies in parks, recreation, and library sectors.
Conduct research, data analysis, and develop reports and presentations for client leadership.
Assist with project management tasks, quality assurance, and facilitate meetings with stakeholders.
BerryDunn is a professional services firm that helps businesses, nonprofits, and government agencies solve challenges through tax, advisory, and consulting services. Founded in 1974, the firm has hundreds of employees and fosters an inclusive culture focused on learning and well-being.
Act as a trusted advisor and primary contact for assigned client relationships, driving adoption and value realization.
Own the client lifecycle from onboarding to renewal, collaborating cross-functionally to ensure satisfaction and growth.
Monitor client health, identify risks, and coordinate resources to mitigate issues and foster long-term success.
Origami Risk delivers single-platform SaaS solutions that help organizations navigate risk, insurance, compliance, and safety management. Founded by industry veterans, the company is an equal opportunity employer focused on client success and inclusivity.
Provide outstanding customer service over the phone, building rapport with families, healthcare providers, and insurance companies.
Accurately enter patient registration information and schedule initial appointments, identifying scheduling conflicts.
Coordinate information between referring physicians, insurance companies, and treatment clinics, and review financial responsibilities with families.
Cranial Technologies is the only company globally dedicated to researching and treating plagiocephaly (flat head syndrome), with over 500,000 babies successfully treated and a leader in pediatric cranial shaping orthoses. The company also offers EarWell® treatment for infant ear shapes and has over 600,000 successful outcomes, fostering a culture of compassion and efficiency.
Collaborates in reviewing and evaluating delinquent accounts for collections opportunities while advising customers on payment strategies.
Handles incoming calls professionally, probes to understand customer needs, and executes loss mitigation processes for non-performing accounts.
Develops action plans to maximize recovery, utilizes strong negotiation skills, and maintains knowledge of collections strategies and regulations.
BMO is a leading bank driven by a single purpose: to Boldly Grow the Good in business and life. They provide personal and commercial banking, wealth management, and investment services to more than 12 million customers, and as the 8th largest bank in North America by assets, they foster an inclusive culture where employees are valued and heard.
Provide exceptional customer service via email and phone, helping clients use products effectively.
Assist with client inquiries, fund transfers, and understanding investment risk and performance.
Act as the voice of the customer, highlighting improvements to enhance the client experience.
Wealthfront builds financial products that automate banking, investing, and planning to help clients grow their money. They serve over 1 million clients with $90 billion in assets and foster an inclusive, client-first culture.
Process 60-80 insurance authorizations daily from insurance portals for patient referrals.
Verify authorization status and complete request forms for various insurance carriers.
Collaborate with the insurance team to maintain data integrity and communicate authorization status.
Our client is a leading ophthalmology clinic based in Texas with 17 locations and over 50 doctors. They are committed to employee fulfillment and career growth, guided by core values of integrity, respect, empathy, accountability, compassion, and honesty.