Act as liaison between client contacts and the VA, handling patient health information with extreme privacy.
Analyze VA claim payments using proprietary software to ensure compliance with state fee schedules.
Research, request, and submit medical records with claims to the VA or TriWest for correct reimbursement.
EnableComp provides specialty revenue cycle management solutions for healthcare organizations, leveraging over 24 years of expertise and an intelligent automation platform. The company has been a multi-year recipient of the Top Workplaces award and is among the top one percent of companies on the Inc. 5000 list for eleven years.
Respond quickly to customer requests via phone, email, or videoconference, providing invoice clarification and guidance on MYLE billing and payment platforms.
Understand and identify the source of customer problems and propose adapted solutions, collaborating with team members to resolve tickets.
Escalate tickets according to complexity and ensure high customer satisfaction.
MEDFAR Clinical Solutions revolutionizes healthcare with the MYLE Integrated Care platform, the first web-based EMR in Quebec. Trusted by 15,000 healthcare professionals daily, the company impacts over 20 million patients and was recognized on Deloitte's Fast50 and Fast500 lists, with a culture focused on transparency, collaboration, and innovation.
Answer new referral intake and refill calls in a timely and professional manner, accurately updating patient information in the computer system.
Contact patients to collect information for medical chart establishment and schedule delivery or shipping arrangements for refills.
Maintain accurate patient records, assist with copay collections, and participate in performance improvement and quality management processes.
VytlOne is a specialty pharmacy company transforming the pharmacy industry through purposeful engagement across Pharmacy Benefit Management, Pharmacy Management, Specialty Pharmacy, and more. They foster a diverse and progressive culture with a remote work model and a team-oriented environment that encourages collaboration and innovation.
Handle all levels of customer interaction via phone, email, and live chat, assisting with fitment and installation of motorcycle parts.
Provide technical support for V-Twin motorcycles, advising on parts, safety gear, and orders.
Work with teams to ensure excellent customer experiences while learning about motorcycle gear and riding.
Comoto Holdings is America's largest omnichannel platform in the powersports aftermarket-products industry, dedicated to advancing the experience of moto enthusiasts globally. As a large company, Comoto supports a passionate rider community through brands like RevZilla and Cycle Gear.
Respond to client inquiries and provide timely updates on prescription status
Monitor prescription workflows and proactively flag delays or discrepancies
Assist with reshipments and coordinate issue resolution with internal teams
Precision Medicine is revolutionizing healthcare by providing accessible, personalized, and efficient healthcare solutions. They have a dynamic team that values expertise, ideas, and diverse perspectives, fostering an environment for innovation and meaningful impact on patient care.
Respond to user inquiries on mobile app and desktop with timely and courteous support.
Track and record issues to identify trends and potential system bugs, contributing to SOP improvements.
Ensure customer issues are resolved promptly through high-quality service while continuously learning new knowledge.
Palmstreet is a community-obsessed live shopping platform connecting over 2 million passionate collectors and sellers. Backed by top Silicon Valley VCs, they are scaling rapidly and looking for exceptional talent to shape the future of social commerce.
Proactively place outbound calls and handle inbound calls to uncover homeowner project needs and match them with pros.
Participate in pilots, tests, and process improvements to shape new tools and workflows.
Collaborate with the team and meet performance metrics like conversion rate and customer satisfaction.
Angi powers the home services industry by connecting homeowners with skilled pros. With 9 brands in 8 countries and over 300 million projects completed, they foster a collaborative and innovative culture.
Handle inbound phone calls, chats, and emails from retailers to assist in lease or loan application processing.
Manage existing merchant relationships through proactive inbound and outbound contact and ongoing support.
Conduct back-office processes such as funding and report generation to ensure a high-quality merchant experience.
Koalafi provides flexible lease-to-own financing solutions for retailers to offer non-prime consumers, helping them make big purchases over time. With over 200 employees, the company fosters a culture of innovation, trust, and ownership, offering inspiring work that accelerates careers.