As a Reservation Specialist, you'll be the primary point of contact for potential guests, managing reservations and ensuring a smooth booking process. You will coordinate closely with guests leading up to their arrival and engage with property owners and internal teams. Excellent communication and organizational skills are needed to deliver exceptional service.

You will be the first point of contact providing exceptional support and resolving inquiries related to the platform, products, and services. This involves providing support via multiple channels, troubleshooting issues, and staying updated on industry trends.

This position is pivotal in providing outstanding customer service, managing reservations efficiently, and supporting back-office operations. The ideal candidate will excel in working independently, communicating effectively in a virtual setting, and ensuring a seamless experience for guests and internal teams.

This position focuses on delivering outstanding customer support and reports to the Guest Support Manager while also assisting the Partnerships Lead. As the primary point of contact on weekends, the specialist will provide exceptional service to guests and clients. The Guest Support team collaborates with the Partnerships and Operations teams to meet company goals.

As a Client Service Specialist, you will be responsible for receiving and responding to inbound customer inquiries, performing outreach to providers and members, and providing program support for contract members. This part-time role is 20 hours per week and provides technical and administrative support.

As the primary contact for guests, delivering exceptional customer service is key in this role. Responsibilities include managing guest communications, handling reservation processes, and providing back-office support such as coordinating with cleaning and maintenance departments. The role requires strong organizational skills, attention to detail, and the ability to learn new software quickly.

Help Customers with a wide range of general inquiries on billing issues and questions, handle customer questions about contract renewals and cancellations, and solve customer issues and escalations about Samsara products and services. This is a remote position open to candidates residing in Mexico.

Handle back office tickets, provide online enquiries and email replies services to customers and customer complaints. Support other business units with customer liaison. Candidates should be proficient in both Japanese and English.

Responsible for managing the day-to-day operations of the Scan.com customer service/operations team of Schedulers and Operations Leads, ensuring efficient workflows, and aligning operational goals with customer satisfaction objectives. This role is critical for overseeing the performance of schedulers and customer service, managing patient scheduling, and optimizing the workflow.

The Financial Counselor will assist patients and their families in understanding their insurance reimbursements, payment plans, and any aspects of the patient financial account. This role is customer-focused and requires the ability to multitask in a fast-paced environment.