The Service Advisor applies their automotive maintenance and repair expertise to provide support to Fleet Management leasing offices, clients, and vendors by reviewing orders for repairs. The Service Advisor recommends proper maintenance intervals, repair procedures, and pricing to ensure a properly maintained fleet while minimizing vehicle downtime and maintenance costs.
This role primarily involves applying automotive maintenance and repair expertise to provide support and guidance to leasing offices, clients, and vendors by reviewing orders for scheduled and unscheduled repairs. You will recommend proper maintenance intervals, repair procedures, and pricing to ensure a properly maintained fleet while minimizing vehicle downtime and maintenance costs.
Be the front line of our commitment to excellence as a Technical Customer Support Specialist. Engage with customers, address their inquiries, and provide solutions with enthusiasm and expertise. This is a remote position to work from the Philippines supporting customers using our software.
A Virtual Customer Service Representative provides remote support to customers through various channels such as phone, email, chat, or social media. This role is typically offered by companies seeking to offer customer support without requiring staff to be physically present in a call center. Responsibilities: Assist customers by answering inquiries, resolving issues, and providing information about products or services. Troubleshoot and resolve technical problems related to products or services. Maintain accurate records of customer interactions and transactions.
Prepares, organizes, and maintains accurate information in electronic databases, provides case management to help SNAP E&T participants to prepare for employment, schedules workshops and webinars for job readiness, coordinates with the Business Services team with online learning activities and monitors progress. Position may require travel up to 20% within business hours.
You will respond to inquiries via email, phone, live chat, asynchronous messaging, etc. and provide support for appointment scheduling, account access, benefits, programs, incentives, find care, health screening, company sweepstakes, and more. You will take ownership of resolving customer service and healthcare navigation issues while maintaining customer information confidential and in compliance with HIPAA regulations; work occasional overtime.
Provide technical support to clients across Canada via phone and chat as a Remote Service Agent. You'll install, fix, solve, and enhance technology products. You will identify and recommend solutions, facilitate product repair, and tutor clients and is ideal for people with call center and help desk experience.
Be responsible for assisting with key initiatives designed to differentiate Pet Supplies Plus as a superior provider of customer service. This position will be responsible for responding to and disseminating incoming communication and information from Pet Supplies Plus Neighbors to the stores and key departments via email and phone.
This role focuses on managing ticketed support requests from Reddit's community of moderators. Responsibilities include efficiently resolving issues, escalating complex problems, and collaborating with cross-functional teams to enhance the moderator support experience, as well as providing ticketed support to Reddit users and moderators.
As the Customer Experience Executive, you'll be responsible for the reactive customer experience within their dedicated accounts. You will oversee and improve the customer journey, ensuring a positive and seamless experience. Your main accountabilities include driving customer retention, reducing churn, and increasing customer satisfaction.