Act as a liaison between Fanatics Collectibles and collectors by supporting all inquiries and issues via web message, voice, and email.
Model exemplary service by applying good judgment, expediting resolutions, and following up to ensure collector satisfaction.
Build and maintain relationships with repeat collectors while developing a thorough knowledge of the product portfolio and release calendar.
Fanatics is a leading global digital sports platform that allows fans to buy, collect, and bet on their favorite teams and athletes. The company employs over 22,000 people and is committed to relentlessly enhancing the fan experience worldwide.
Educate employees on available benefit plans, coverage options, and enrollment deadlines.
Guide employees through the enrollment process using designated platforms and carrier systems.
Troubleshoot enrollment issues and technical challenges to ensure a smooth experience.
Worksite Benefit Services is a full-service voluntary benefits consulting firm specializing in custom outsourced benefit management solutions. It is part of Patriot Growth Insurance Services, a national firm with over 2,100 employees across the US that values growth and support.
Answer incoming calls professionally and follow up on customer quotes for a UK-based bus transportation business.
Document customer inquiries accurately and escalate issues to the client when needed.
Maintain organized records and provide excellent customer service throughout the booking process.
20four7VA connects independent contractors with clients worldwide, focusing on developed markets like the US, UK, Canada, and Australia. They offer a supportive community, free training, and weekly payments for a variety of remote roles.
Respond to customer inquiries via email and live chat in a timely, professional, and friendly manner.
Use Gorgias to manage, organize, prioritize, and respond to customer support tickets, and Shopify to review orders and customer details.
Provide accurate resolutions based on company policies, escalate complex issues, and maintain clear customer records.
20four7VA is a remote staffing company that connects clients worldwide with offshore independent contractors. They offer a supportive community and constant training for their contractors.
Answer inbound customer calls and process new leads from phone, email, and online submissions.
Coordinate sales appointments, site visits, and follow-ups with customers throughout the service process.
Support permit applications, inspection coordination, and administrative tasks.
20four7VA is a virtual assistant services company that connects offshore independent contractors with clients worldwide. They offer a vibrant community, constant support, and various open roles with competitive rates.
Manage a portfolio of clients and deliver high-touch, personalized travel support.
Handle air, rail, hotel, car rental, ferry, black car, and charter reservations.
Use GDS and mixed-mode booking tools to ensure policy compliance and cost efficiency.
Navan provides high-touch, personalized business travel support to clients, helping travelers save time and control costs. It fosters a client-focused, fast-paced environment with diverse industries and international colleagues.
Deliver excellent customer experience by building rapport, understanding needs, and providing knowledgeable support in a fast-paced environment.
Answer incoming calls, service existing accounts, educate customers on coverage, and resolve policy, billing, and account questions.
Quote additional insurance products, complete applications, meet performance objectives, and maintain knowledge of insurance products and regulations.
Our partner is a company providing insurance customer service and support across the United States. They offer a collaborative work environment focused on customer service, teamwork, and employee development with opportunities for growth.
Consult with clients to understand their travel preferences and create tailored itineraries.
Manage bookings and provide support before, during, and after trips.
Promote travel services and build a client base through networking and social media.
The hiring company specializes in crafting personalized travel experiences for clients. It operates with a remote-first approach and values flexibility, customer service, and independent work.
Provide first-level customer support across phone, email, chat, and remote-access tools.
Troubleshoot basic technical issues and manage support requests via Zendesk.
Document issues, escalate complex problems, and contribute to product improvement.
They provide specialized flooring and space-design software solutions. They foster a collaborative and inclusive environment with opportunities for learning and career growth.
Serve as the primary point of contact for clients regarding premium audit inquiries, handling phone and email communications with clear and accurate information.
Coordinate communication between clients and the audit team to ensure smooth processes, including scheduling appointments and gathering documentation.
Maintain accurate records, prepare audit reports, and identify process improvements to enhance client interactions and service delivery.
Crum & Forster provides specialty and standard commercial lines insurance products through admitted and surplus lines companies. With over 2,000 employees across the U.S., the company is recognized for its superior customer service and has earned a Great Place to Work Award for its employee-first focus.