Respond to agent inquiries via calls, chats, and emails, providing accurate information and timely resolutions.
Review and process carrier appointment requests, ensuring accuracy and compliance with carrier requirements.
Maintain accurate records in HubSpot CRM and collaborate with internal teams to streamline processes and enhance the agent experience.
First Connect Insurance Services is a digital platform that provides independent insurance agents access to over 150 top US carriers, enabling them to sell home, auto, and small business policies. We have thousands of active agents with hundreds joining monthly, and we are committed to accelerating growth with a culture of dedication and care.
Answer incoming calls and provide exceptional customer service, including technical support and order processing.
Perform administrative support tasks such as generating reports, updating curriculum, and handling accounts receivable/payable.
Conduct occasional in-person Saturday training facilitation and assist with various projects as needed.
We are an innovative online contractor training company offering state-of-the-art training solutions. We are a small, tight-knit company that fosters remote, independent work and a collaborative environment.
Manage end-to-end order fulfillment, export coordination, and claims resolution processes.
Serve as a critical connection between customers, sales teams, logistics partners, and internal supply chain functions.
Analyze service issues to identify trends, recommend improvements, and reduce future operational disruptions.
The partner company operates in the health and nutrition sector, focusing on customer satisfaction and operational excellence. It offers a supportive work environment with opportunities for professional growth and development.
Support AlertMedia customers by assessing inbound tickets and live chats regarding technical issues and account questions.
Communicate with professionalism and empathy to resolve customer issues and ensure a world-class experience.
Collaborate with team members and escalate advanced cases as needed to the appropriate teams.
AlertMedia helps organizations protect their people and businesses through all phases of an emergency. We are a Best Places to Work company 10 years running, with a collaborative and inclusive culture focused on keeping people safe.
Provide exceptional customer service to Evo members via live chat, phone, and email. - Coordinate administrative tasks such as pre-authorizing charges and investigating parking tickets. - Work remotely as part of a virtual 24/7 call centre with flexible shifts.
Evo Car Share, created by BCAA, provides car-sharing services to British Columbians. BCAA has been recognized as a Top Employer for five years, fostering a supportive team environment.
Serve as strategic advisor and liaison between clients, insurance carriers, and TPAs for workers' compensation claims.
Monitor claims, advocate for investigation, and identify cost containment and fraud prevention opportunities.
Educate clients on claim processes, return-to-work strategies, and maintain compliance with state regulations.
Trucordia is an insurance brokerage built from successful businesses across the US, offering tools and solutions for clients. With over 5,000 team members in 200 offices, the company values caring, collaboration, and results-oriented culture.
Manage client site implementation and maintenance, ensuring accurate configuration and quality assurance.
Collaborate with internal teams and clients to deliver and optimize benefit administration solutions.
Drive continuous process improvement and resolve client inquiries with timely solutions.
bswift is a leading benefits administration company that simplifies employee benefits with cloud-based technology. They have served thousands of companies and millions of people nationwide, with a culture that values excellence, accountability, and superior service.
Contact patients by phone, email, and text to collect missing insurance information before appointments.
Verify insurance eligibility and benefits using Waystar, Availity, and other payer resources.
Document all insurance verification details accurately and assist patients with payment methods and forms.
Backpack Medical Group is a healthcare organization dedicated to making healthcare more accessible by ensuring accurate insurance and billing processes. They are a growing, mission-driven team focused on patient experience and collaboration.