The Customer Support Specialist with BEP will focus on resolving errors that have caused an interruption in our data feeds. This is a front-facing role where they will be interacting with customers over the phone while working in Salesforce, Excel and our proprietary software to provide the best in customer support. The ideal candidate will work from our Waltham, MA office, we are also accepting remote applications.
As a Customer Support Associate, provide world-class customer experience for a global FinTech. Handle online requests from both Internal and External Customers in relation to both pre and post-payment queries, in accordance with agreed SLAs and quality standards. Requires excellent communication, time management, and attention to detail.
Support J.W. Pepper customers as a customer service agent, assisting bands, choirs, and orchestras. Address customer questions and concerns via phone, email, and chat, managing inbound calls and providing solutions. This role requires strong communication skills, technical savvy, and the ability to work independently.
Trupanion is seeking a dedicated and customer-focused Partner Support Coordinator to join their Partner Support Team, providing real-time, multi-channel support to key partners and delivering exceptional service across all interactions to strengthen partner relationships and enhance customer experience. The ideal candidate is highly support-centric, an exceptional communicator, and deeply committed to helping others with a mindset focused on service and experience.
Position requires a mode of transportation, attention to detail, and time management skills. Position will require frequent trips to the local DMV office. You will review and process documents, perform auditing tasks, and research vehicle-related violations. You will serve as clients' primary point of contact, and utilize expertise in title and registration processing to accurately complete paperwork.
The SAP Customer Service Associate position is responsible for completing the daily Customer Service order processing duties as well as performing administrative tasks required to achieve budgeted sales objectives. Responsibilities include participating in all aspects of customer order fulfillment, responding to customer inquiries, and resolving customer complaints and issues.
As the retail landscape evolves, the line between online and offline shopping is increasingly blurred. As Consumer Panel Consultants, you'll play a critical role at NielsenIQ by helping clients maximize the value of our consumer panel data, delivering consulting, analysis, and actionable insights to guide them through informed business decisions. Build strong relationships with internal stakeholders to drive customer satisfaction through impactful analysis.