Remote Customer service Jobs • Excel

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As a Servicing Operations Associate in Upstart’s Accelerator Program, you’ll be part of a select cohort of recent graduates in an 18-month immersive experience designed to fast-track your career in fintech operations. Through hands-on rotations across key business areas, you’ll build essential skills, contribute to meaningful projects, and gain a deep understanding of how we serve our borrowers. This is a high-impact opportunity for curious, adaptable, and ambitious early-career professionals.

Senior Customer Success Manager

Recharge ⚡️🔄📈
$124,480–$155,600
USD/year

Serve as the primary strategic partner for a portfolio of Recharge’s largest and most complex merchants, acting as an extension of their teams to help them achieve subscription-led growth. Own and lead renewal strategy by consistently demonstrating platform ROI and aligning outcomes to merchants’ business goals. Advise merchants on strategic use of both new and existing features.

The Customer Success Manager role involves delivering a premier customer experience to our existing client base through adoption, expansion, advocacy, and retention. You'll work closely with sales, tech support, and professional services to ensure clients are supported and informed, while also building relationships with key influencers to increase satisfaction and protect business.