Remote Customer service Jobs · Leadership

• Work from home and enjoy a flexible schedule.
• Balance your personal and professional life seamlessly while advancing your career.
• Mentorship opportunities from experienced leaders.

Seeking bilingual (Spanish and English) Client Services Representatives to join our rapidly growing company. 100% remote position with uncapped earning potential. Must be a self-starter with excellent communication skills and leadership capabilities.

You will be a senior leader responsible for driving retention, expansion, and customer satisfaction by strategically scaling our Customer Success function within a fast-growing EdTech SaaS environment. You will lead and evolve the team, bringing senior executive experience, deep operational rigor, and a strong, data-driven methodology. The Central region encompasses TX, OK, KS, MO, MN, IA, and WI. This role requires approximately 30% travel.

The Client Success Manager I (CSM I) is dedicated to ensuring our clients achieve their business goals through the effective use of Intelerad’s technology and services. By partnering closely with designated clients throughout their lifecycle, the CSM I will ensure an optimal client experience and maximize the value of our partnership.

The Director of Customer Service Operations is responsible for overall management of the Customer Service team. Your role is to ensure that Reach Financial delights its customers, not only during interactions with the customer service team, but across the full customer journey. You will be responsible for building out the infrastructure and processes to ensure that our operations are efficient and scalable.

Lead the strategic execution of customer engagement and retention initiatives while overseeing a growing team of customer-facing professionals. Serve as a key leader within the organization, aligning closely with Sales, Operations, and Product teams to deliver outstanding customer experiences, drive market expansion, and support long-term growth across multiple territories. Focus will be on optimizing client satisfaction.

At 3E, the Director of Customer Support will elevate global support operations and set the standard for customer needs across regions and products. This leadership role unifies and evolves a support ecosystem across the U.S., Europe, and APAC, while driving results and meaningful change.

We’re on the lookout for dedicated professionals to join our esteemed client service leadership team. With the option to work from home and enjoy a flexible schedule, you can balance your personal and professional life seamlessly while advancing your career. This position offers work-life balance, a supportive environment, and mentorship & growth.

This role, part of the User Voice Supergroup, strengthens relationships with global support BPO vendors, ensuring operations and experiences for Canva users. The role focuses on aligning with Canva’s values, supervising vendor operations, driving improvement in metrics like Customer Satisfaction, and contributing to the outsourcing strategy.

Manage internal and partner support teams to provide Enterprise level, post-sales support to Smartsheet customers. Manage a mix of leaders and individual contributors within Technical Support, leveraging operational metrics  to successfully deliver support to our customers at scale. Set clear objectives, evaluate progress, coach, train, and instil a high-performance culture with a focus on teamwork, support excellence and ownership for resolving customer issues.