Become part of AAA’s established & trusted brand! The Policy Retention Specialist executes insured’s service requests accurately and timely, while anticipating the sale for account rounding and cross-selling opportunities. This role reviews and updates policies to enhance retention and better meet the needs of the consumer.

As a Retention Specialist, you will interact with customers to offer comprehensive support, understand their needs to recommend tailored insurance solutions, and identify opportunities to promote additional insurance products. You will also work with cross-functional teams to resolve customer inquiries in a dynamic environment.

Be the primary point of contact for clients in the Broker Channel, working with sales, product, operations, marketing, and support teams. Manage processes for broker channel accounts, facilitate customer transitions, and present plan data. Serve as a consultant, providing advice on benefits, compliance, and wellness programs.

Provide day-to-day customer service support and contribute to business growth by managing customers, while also providing comprehensive sales support for internal and external sales teams through customer interactions, product information, order management, and ongoing training.

Work directly with customers who call our inbound phone center, selling them top fitness products and services and be the voice of Road Runner Sports. Earn $19.00/hr when you’re hitting your sales goals. Be successful when you can hit your goals, including resolving customer concerns and doing it in the most timely manner while making your Customers raving fans.

Translate Competitive Cyclist and Backcountry’s vision for our Gearheads into a meaningful context that our riders can relate to and feel excited by. Champion ownership, quality, and rider experience through authentic and meaningful customer interactions. Provide concierge level service by answering calls, chats, and emails. Build product knowledge through training and assisting our riders.

Establishing and maintaining a sense of community for Branch’s members is paramount. This role interacts with existing members to provide information about products and services, handle complaints, and ensure proper coverage. They will serve as a billing expert, keep detailed records, and provide feedback to improve the member experience.

WeDoSupport is looking for a Flemish/Dutch & English speaking Customer Support Agent. Responsibilities include providing support in Flemish/Dutch by email and live chats, identifying clients' needs and proposing solutions, and working closely with the team to improve processes.

As a Customer Success Manager (CSM) you will manage the full customer lifecycle for a SaaS product in the SMB and Mid-Market space. In collaboration with the Director of Customer Operations, Customer Success Team, and Sales Team to build a world class full cycle success experience. Onboard new clients and guide them, conduct regular check-ins, create and deliver reports, and identify upselling opportunities.

Provide world-class customer service within a global contact center environment, striving for first contact resolution and an elite customer experience. Assist consumers with orders, website access, and product features, educating them on TransUnion products and credit industry concepts. Troubleshoot service interruptions, retain subscribers, and accurately capture details.