As a Customer Service Consultant, you will provide high quality customer service. You'll be manning incoming chat queues, delivering memorable customer experiences and driving positive outcomes for customers. You will assist with tracking deliveries, processing orders, sorting out website glitches, pricing queries, and handling refund or cancellation needs.
Job listings
Support customers throughout their journey with mabl to ensure they achieve their goals. Onboard new customers to the mabl platform including hands-on training and guidance with best practices. Engage with customer executives and key stakeholders to identify, track, and measure mabl’s impact. Lead Quarterly Business Reviews with commercial clients. Identify expansion opportunities and partner closely with the sales team to execute.
$20,000–$65,000
USD/year
Help couples plan destination weddings, honeymoons, and group travel. Research venues, packages, and travel logistics based on client needs. Coordinate travel arrangements including flights, accommodations, and excursions. Provide excellent virtual customer service via phone, email, or Zoom.
You will be an IT Support Specialist passionate about finding solutions to difficult problems, working alongside other Support Specialists and reporting to the Support Manager. You will monitor tickets, chats, and calls, ensuring key metrics are met and establishing a reputation for excellent customer support during all sales and after-sales procedures.
$65,900–$102,200
USD/year
The Customer Service Specialist will administer firm maintenance operations, ensuring the smooth execution of administrative and strategic processes. This role involves routine updates, complex mergers, and serving as a central liaison between internal business partners to drive process efficiency, accuracy, and high-quality service delivery.
As a Client Advocate, you will play an important role in supporting employers, brokers, and carriers while ensuring compliance and delivering exceptional customer service. You will be the go-to resource for inquiries related to ERISA compliance, COBRA, Medicare, SARs, IRS 5500 and ACA reporting, and other operational processes. This role includes customer support, technical assistance, compliance guidance, continuation administration, and leading ad-hoc projects.
We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day providing outstanding service and product knowledge.
$37,440–$46,800
USD/year
This is a part-time (25 - 30 hours per week), temporary remote position assisting licensed professionals to track their continuing education needed for license renewal. The position involves assisting customers through live chat, email, and phone support, as well as providing customer feedback and writing internal documentation.
$85,000–$130,000
USD/year
Lyra Health is looking for a Customer Success Manager who is energized by engaging with customers, building relationships, strategy and overall delivering results. This role will be a great fit for you if you are a doer; you are passionate about making a difference, comfortable with ambiguity, and are naturally collaborative.
As a Technical Support Engineer you will serve as a key technical resource, ensuring timely resolution of customer issues while maintaining high standards of service quality. This role involves working closely with cross-functional teams to diagnose, troubleshoot, and resolve technical problems, both remotely and on-site when necessary.