Remote Customer service Jobs

• Booking hotels, flights, vacation packages, and custom itineraries.
• Using our trusted supplier partnerships to score amazing deals and upgrades.
• Building lasting relationships through five-star service.

• Maven Clinic is seeking a transformational SVP of Client Success to architect and lead a world-class customer organization. The role involves championing a culture of customer-centricity, transparency, and continuous improvement across employers, health plans, and channel partners. The role is accountable for the entire client value lifecycle, including onboarding, adoption, outcomes realization, renewal, expansion and advocacy across all customers and partners.
• Architect Maven’s Client Success strategy and organization
• Drive world-class NRR through proactive engagement and measurable value delivery
• Build and scale a high-performing client-success organization

We are seeking a motivated and customer-oriented Appointment Setter & Customer Service Representative to join our team. In this role, you will be a primary point of contact for clients and prospects — making and receiving calls, creating and managing support tickets, routing or escalating issues, and ensuring data integrity. Your work will support both our sales pipeline and our customer support operations, helping MDTASK scale while maintaining high customer satisfaction.

Lead a team of Senior CSMs responsible for the day-to-day customer relationships and success planning, driving product adoption, Segment usage, customer satisfaction, and advocacy. Act as the point of escalation for our largest and most complex customers, forming advisory relationships with our customer champions and executive sponsors. Own the ultimate success of our customers, ensuring full adoption and value realization of the Segment platform.

This role requires the VA to be an autonomous partner who will accompany the Owner in the initial business training and is capable of running the daily business operations. The focus is on establishing excellent client communication and efficient marketing workflows

This role offers a unique opportunity to work in a critical support environment, providing technical assistance for high-availability emergency response systems. You will serve as a key point of contact for clients during night shifts, handling complex technical issues, performing advanced troubleshooting, and ensuring system reliability. This role is ideal for individuals who thrive in a fast-paced, client-focused environment and enjoy providing hands-on technical support during non-standard hours.

The Product Support Representative is responsible for the support of Nextech software applications, ensuring timely response to and resolution of customer questions and issues in order to maintain customer satisfaction. This representative will provide frontline support for incoming calls, emails, and error reports. The Product Support Representative resolves software issues and questions with known solutions and escalates advanced issues through appropriate channels.

The Centerstone Contact Center Specialist is an integral component of Centerstone's team and often serves as the first point of contact patients have with Centerstone. This position requires excellence in customer service and compassionate care supported by a thorough understanding of the organization’s treatment and support programs. The ideal candidate must demonstrate a working knowledge of behavioral health basics and understand health insurance benefits.

As a Customer Service Team Member supporting West Government, you will work directly with government and Veterans Affairs (VA) customers providing phone and email support and maintaining record-keeping in accordance with Stryker specifications. The role involves understanding detailed processes, participating in continuous improvement activities, and demonstrating flexibility in responding to rapidly changing situations.

The Medical Claims Billing Specialist is responsible for complete, accurate and timely processing of all designated claims, reviewing and responding to daily correspondence from physician practices, and answering SalesForce cases, resolving claim issues, denial management, and collaborating with internal teams. Performs Denial analysis utilizing the Trizetto platform and works directly with practice consultants or physicians.