Bullseye Strategy is seeking a Customer Service Representative to resolve customer concerns, answer questions, provide product information, take orders, and process returns, providing exceptional customer service and collaborating with the sales team.

Take inbound calls from patients, providers and members, manage calls for patients that may be sick or in emergent situations and Support members with their insurance needs, questions or concerns. Provide 24/7 Triage Support and assign priority for a Registered Nurse to provide health advice. You will be making a difference in someone’s life!

Onboarding Specialists ensure new customers are efficiently integrated into the SQUIRE platform by providing technical configuration, support, and training to ensure product adoption and usage; delivering an exceptional customer experience is key. Strong communication, organization, and interpersonal skills are essential, as is verbal and written fluency in Spanish.

Serve as a facilitator between the patient and the company, ensuring a seamless experience by providing product and service information, answering questions, and resolving any emerging customer problems. Handle patient complaints and identify the appropriate response and strategy to solve customers' issues as quickly as possible.

As the Head of Customer Solutions (Success), you will architect and scale a customer success engine that not only drives product adoption but also ensures our customers achieve measurable value from our AI healthcare solutions. You'll blend strategic relationship management with technical acumen to create an outstanding customer journey.

SingleOps seeks a Customer Success Manager responsible for customer retention, adoption and expansion post onboarding, enabling customers throughout their journey and ensuring they achieve success with the product. This role involves managing customer health, renewals, and engaging clients proactively to understand their goals and connect them with SingleOps product functionality.

As a Training and Support Consultant, you will deliver customer support and provide effective instructor-led training to clients. You will handle incoming calls, support requests, and conduct online training sessions, ensuring customer satisfaction and maximizing the value they derive from our offerings.

The Customer Support Representative will develop an understanding of AssetWatch products and services to support both hardware & network outages for external customers. You will collaborate with stakeholders to ensure timely and long-term solutions by managing multiple incoming streams of support request and working internally across multiple departments to ensure the delivery of a world class customer experience.

Serve as the single point of contact for Plan Holders and Brokers throughout the case implementation process. Educate customers about Guardian capabilities, required information, and timelines to set clear expectations to drive a positive implementation experience. Collaborate with internal and external teams to ensure a successful implementation. Proactively anticipate and address customer questions, troubleshoot, and resolve implementation issues timely.

As a Bilingual Spanish Absence Customer Experience Contact Center Specialist, you will answer incoming calls to assist customers and their employees with FMLA administration. Handle high volume of calls, provide follow-up, and maintain documentation within the database. The role requires strong customer service and attention to detail.