Manage end-to-end delivery of managed services projects.
Oversee 80+ concurrent or sequential projects annually.
Collaborate with cross-functional teams, clients, and third-party carriers.
AireSpring is a leading provider of Cloud Communications, Managed Connectivity, and Managed Security, known for its outstanding customer service. With 20 years of experience, they serve over 22,000 enterprise locations worldwide and maintain a reputation for integrity and reliability.
Collaborate with other teams to ensure seamless integration of UCaaS services with clients’ existing IT environments.
Oversee the configuration, deployment, and troubleshooting of UCaaS systems based on Alianza Metaswitch platforms.
Ensure the UCaaS service delivery aligns with customer requirements, business objectives, and best practices.
AireSpring, founded in 2001, is a leading provider of cloud communications, managed connectivity, and managed security. They have a reputation for service and support, delivering an award-winning customer experience and have over 22,000 enterprise locations worldwide.
Work closely with Sales teams and peers to establish credibility and trust with customers.
Evangelize platform value to business and IT executives.
Assess business requirements and deliver findings, including solutions and ROI.
Jobgether uses an AI-powered matching process to ensure applications are reviewed quickly, objectively, and fairly against a role's core requirements. They identify the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
Provide technical support and manage the device lifecycle for Mac and Windows environments.
Build, maintain, and optimize automation workflows using Zapier, Workato, and Google Apps Script.
Administer Google Workspace and identity platforms, including user provisioning and security settings.
HopSkipDrive is a technology company that solves complex transportation challenges where there is a heightened need for safety, equity, and care. They connect kids, older adults, or anyone needing extra support to highly-vetted caregivers on wheels. The company has facilitated more than five million rides across over 17 states around the country and continues to expand at a rapid pace.
Handle Entra ID administration and cloud identity tasks, including tenant configuration and common identity integrations.
Assist with Conditional Access and other policy work within established patterns.
Administer Microsoft 365 services (Exchange, SharePoint, OneDrive, Teams) and tenant configuration tasks.
Sentinel Blue provides enterprise-class cybersecurity to small and medium-sized businesses. We are pushing the envelope and constantly seeking innovative ways to meet that mission; it is a fast-paced environment where we are always learning new things, and success can transition into more senior roles or technical leadership opportunities.
Provide escalated technical support for complex issues impacting end users, applications, and infrastructure services.
Support daily IT support desk operations by using Fresh Service or Assyst and cloud-based services.
Assist in the design, execution, and maintenance of user provisioning and de-provisioning workflows.
Stratus is the market leader in brand implementation and maintenance, they transform how national brands connect with their customers. Every employee is a stakeholder in Stratus' success and the environment offers endless career opportunities for individuals with a commitment to customer service, focus on execution and bias for action.
Provide installation and technical support for complex Snap-on products.
Troubleshoot, document, and train internal and external customers.
Make recommendations to improve and enhance products.
Snap-on is known for the quality of their products, but it is the passion and character of their people that make the company a global leader. With diverse talents and a deep pride in the Snap-on family of brands, they drive innovation and create value.
Support Cloud Platform leadership by maintaining documentation of roadmap priorities and project status.
Coordinate inputs from subject matter experts across Cloud, Product, Security, and Infrastructure to ensure information accuracy.
Coordinate change-management activities, informing all affected teams of timelines, decisions, and impacts.
Experian is a global data and technology company, powering opportunities for people and businesses around the world. As a FTSE 100 Index company, they have a team of 22,500 people across 32 countries, and their corporate headquarters are in Dublin, Ireland.
Provide support to users experiencing product issues or seeking assistance.
Troubleshoot software and platform-related problems reported by users.
Document issues and resolutions within the product support ticketing system.
Equip is a virtual, evidence-based eating disorder treatment program that ensures everyone can access treatment. Since 2019, they have been a fully virtual company with a highly-engaged, passionate, and diverse team.
Analyzes, models, writes/modifies, and supports software source code.
Provides primary legacy platform support (COBOL on HP3000).
Assists with related ETL/Python-based migration development.
Vericast is the financial institution (FI) performance partner. They help banks and credit unions drive growth, improve efficiency, increase engagement and navigate change through the power of data, technology and people.