Be the technical expert in how to best support IT by configuring ITOM Service Delivery using ServiceNow best practices focused on configuration vs. customization
Support engagements for ITOM specific areas such as Discovery, CMDB, Event Management, Service Mapping, integrations, and gap analysis of current/future-state ITOM practices during workshops.
Advise customers in efforts to improve IT processes and take advantage of the ServiceNow ITOM Solution’s standard capabilities.
ServiceNow is a global market leader that brings innovative AI-enhanced technology to over 8,100 customers. They connect people, systems, and processes to empower organizations to find smarter, faster, and better ways to work and are dedicated to bringing that to life for people everywhere.
Lead end-to-end ServiceNow implementations for enterprise customers.
Architect and configure complex solutions within the ServiceNow platform.
Conduct detailed discovery sessions with stakeholders to understand business processes.
Tenon is the leader in enterprise marketing workflows. Built on ServiceNow, Tenon provides a single solution for marketing teams to execute campaigns, projects, and marketing work with speed and at scale. They value diversity and don’t discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Lead and manage complex CCaaS implementation projects.
Develop end-to-end technical architecture and deployment documentation standards.
Conduct requirements gathering through stakeholder interviews.
Jobgether is a company that connects job seekers with potential employers through an AI-powered matching process. They ensure applications are reviewed quickly and fairly against the role's core requirements, focusing on identifying the top-fitting candidates for hiring companies.
Provide proactive post-sales technical support regarding implementation and customization of customer needs.
Serve as a subject matter expert for customers to ensure their technical success.
Lead new customers through service launches and identify customization needs.
Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Their system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
Oversee the development and deployment of AI-driven tools to assist patient navigators.
Lead a diverse, multi-skilled tech team and foster a collaborative environment.
Ensure compliance with HIPAA and implement robust cybersecurity protocols.
Link Health is a mission-driven healthcare nonprofit dedicated to improving access to public benefits and social support services for underserved communities. They leverage technology, streamline benefits enrollment, support patient navigators, and apply predictive analytics in healthcare settings as they scale their services across Massachusetts, Texas, and beyond.
Implement and configure CDP platforms to enable data unification and audience activation.
Connect and maintain downstream integrations with platforms like Salesforce Marketing Cloud, Emarsys, Dynamic Yield, Facebook CAPI, Google Ads, and more.
Develop and validate data flows including event tracking, attribute enrichment, and audience triggers.
GTX Solutions helps brands unlock the power of their customer data, specializing in Customer Data Platforms (CDPs), real-time activation, personalization, and MarTech integrations. They blend strategic insight with technical expertise to drive measurable business outcomes for high-growth companies and global enterprises.
Become a subject matter expert on the Iterable platform and build internal tools.
Serve as an internal escalation point for high-complexity support issues and provide direct technical support to customers.
Query standard and nonstandard databases to troubleshoot issues, provide data insights, and support complex workflows.
Iterable is an AI-powered customer engagement platform that helps brands create dynamic, individualized experiences at scale. They empower organizations to activate customer data and design seamless cross-channel interactions. Iterable has nearly 1,200 brands, has offices across the globe, and fosters a culture of innovation, collaboration, and inclusion.
Responsible for end-to-end ownership of customer issues.
Collaborate with various teams to ensure customer satisfaction.
Drive innovation within support workflows to reduce manual effort.
Jobgether is an AI-powered platform that connects job seekers with companies. They use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements.
Help customers redesign legacy workflows using capabilities such as Drive, Chat, Spaces and shared drives.
Lead planning workshops to scope migrations, timelines, and risks, and configure Google Workspace environments.
Support data, user, and content migrations from legacy productivity tools into Workspace.
Game Plan Tech empowers public sector organizations with Google solutions. They foster a collaborative environment where you can make a significant impact and drive innovation.
Install, configure, and integrate LiveNX and LiveWire in enterprise and service provider environments.
Translate customer requirements into scalable, high-performing LiveAction architectures.
Diagnose and resolve complex deployment, configuration, and performance issues.
BlueCat is a key player in the rapidly growing space of Intelligent Network Operations. They are proud recipients of several prestigious accolades, including the "Great Place to Work" certification and are one of Canada's top workplaces in various categories, including Technology , Today's Youth and Women , and Mental Health and Inclusion .