Play a critical role in ensuring the success of our clients by providing technical guidance, leveraging your deep knowledge of SpryPoint applications to help customers maximize the value they receive from our products, drive adoption, and build strong, long-lasting relationships.

Join Forethought as an Implementation Engineer, playing a critical role in the successful deployment and configuration of our projects. You will work closely with clients to understand their needs and ensure smooth implementation and customer satisfaction. You will lead the installation, provide guidance, troubleshoot technical issues, develop project documentation, and coordinate with cross-functional teams.

Join the Customer Success, Architecture and Systems team as a Staff Business Systems Analyst. You will be responsible for organizing and managing all phases of assigned projects, developing detailed project plans, serving as a business liaison to IT, and providing effective communications to varying levels of business.

We are looking for a talented and experienced IT Program Manager to join our team. The ideal candidate will have a solid background in Workforce Management tools and experience working in a fast-paced, agile setting. Knowledge of Legion or similar workforce management software is preferred. In this role, the Program Manager will lead and manage IT programs focused on workforce optimization tools, ensuring the successful delivery of SaaS solutions that align with business goals.

The Help Desk Specialist plays a crucial role in ensuring smooth daily operations for clients, serving as the first point of contact for all IT-related inquiries. This position involves logging, categorizing, and prioritizing tickets, troubleshooting user access, and providing user training. The role requires strong troubleshooting skills and excellent communication.

As a Solutions Architect, you'll work with a team of RevOps Consultants, Program Managers, Developers, and Analysts to build solutions and technology roadmaps. You will be a subject matter expert, leading the team through solution and architecture decisions, and up-leveling the consulting team's architectural knowledge.

As a member of the Elite Support Team, you will work with premium customers, helping them troubleshoot PingFederate, PingAccess, PingDirectory, PingOne, PingID, and supported integration kits. Members of the Elite team are specialists providing an exceptional level of support, operating a follow-the-sun model to assist customers with their Ping solutions.

Assist customers by addressing and resolving their data and/or product interface challenges. Use problem-solving, critical thinking, and multitasking skills to provide a world-class support experience. Maintain a detailed understanding of our product architecture and application functionality.

As an Implementation Manager at Procurify, you will lead customers through implementation, using a project-based mindset to help them reach milestones on time and within scope. You will build strong relationships, advocate for clients, and contribute to strategic objectives, engaging with product and engineering on feature releases.

The IT Operations Team at Fleetio is expanding and has an opportunity for a Systems Administrator. In this role, you will help improve and scale the efficiency and security of our internal IT infrastructure while creating a best-in-class experience for our employees. You will be responsible for optimizing and maintaining the configurations of critical applications.