Remote Information technology Jobs · SaaS

Technical Support Engineer with Tier 3 experience is needed to join our global team to resolve critical technical issues for enterprise customers, ensure successful adoption of Apiiro, and act as a trusted technical advisor by owning complex cases end-to-end and collaborating with R&D and product teams.

You will play a critical role in supporting and improving the day-to-day technology experience for Omadans. You will contribute to the planning, implementation, and operation of systems that enable secure, efficient, and user-friendly internal workflows across the company. This role is ideal for someone who is energized by problem-solving, thrives in a fast-paced environment, and takes initiative to improve how things work.

We are seeking an experienced and dedicated Manager, Global Service Center to lead a high-performing team within our organization in Europe. In this role, you will play a critical part in shaping the customer support experience for Veeva's innovative SaaS solutions, specifically within your assigned product areas. You will be responsible for fostering a collaborative team environment, driving operational excellence, and ensuring our customers receive world-class support.

This role will lead a technology roadmap to optimize a connected Saas systems architecture, integrations, workflows, while also helping to drive the organization’s AI strategy and roadmap. The role serves as a bridge between business units, IT Applications, IT Project Management, Data & Analytics, and Security teams—ensuring applications, data, and workflows are aligned with business goals, future-ready for scale, and infused with AI capabilities where appropriate.

The corporate IT Team empowers every team member to do their best work. As an IT Engineer I, you’ll be the first point of contact for technical issues, especially for the Richmond offices. You will team up with other IT groups and cross-functional departments to ensure colleagues have the tools and support they need everyday. This is primarily an on-site role, but offers occasional flexibility for remote work when business demands allow.

Togal is seeking a fully remote Systems Administrator to manage all internal IT systems, equipment, and security compliance. This role owns the full IT lifecycle for employees, including onboarding, offboarding, hardware and software provisioning, and access controls. You will also lead Togal’s SOC 2 compliance program, security questionnaires, and IT-related risk reviews.

As a Technical Support Specialist, you'll be the frontline hero ensuring our customers receive exceptional technical assistance with Eve's legal AI solutions by managing critical support tickets, resolving bugs, and facilitating feature requests. You'll also maintain our commitment to rapid response times and customer satisfaction.

The Technical Solutions Consultant (TSC) plays a critical role in implementing and sustaining digital solutions across hospital systems. Acting as a trusted advisor, the TSC leads the technical implementation of Intuitive’s digital solutions across regional Integrated Delivery Networks (IDNs) and hospitals from pre-sales readiness through successful activation and long- term sustainability.

The Customer Outcomes Platform Architect is an advisory role, responsible for helping customers establish a strong technical foundation in the ServiceNow Platform and design solutions that drive business outcomes. This entails establishing and supporting best practices around instance strategy, technical governance, core data, integrations and the overall health of the platform. This is a highly consultative role that does not perform configuration on the platform.

Huntress is seeking a skilled and proactive IT Operations Specialist to join our growing and dynamic IT team! In this vital role, you will be a cornerstone of our internal IT operations, providing advanced technical support, mentorship, and robust systems administration. You'll play a key role in managing and scaling our IT infrastructure and SaaS systems, while also acting as a trusted point of contact and escalation for employees facing technical issues across our global, 24x7 remote environment.