Provide excellent customer service via phone and remote technical support.
Troubleshoot and configure PCs, printers, peripherals, and network equipment.
Perform maintenance tasks and provide ongoing user training and self-fix solutions.
Darkhorse Tech provides comprehensive Dental-Specific IT services including managed support, startup projects, and software/hardware sales. Servicing roughly 1400 clients nationwide, we focus on building relationship-focused partnerships with our clients.
Lead discovery sessions to translate complex payroll requirements into effective Workday Payroll configurations.
Design, configure, and optimize Workday Payroll solutions aligned with client business needs.
Manage multiple concurrent projects with strong prioritization, autonomy, and client-facing communication.
Jobgether uses an AI-powered matching process to connect candidates with partner companies. They value growth, inclusion, and equitable workplace culture, with a focus on development and best practices.
Travel throughout the continental US to install, configure, and commission POS hardware and software.
Set up terminals, peripherals, and cabling; test systems end-to-end and troubleshoot on-site.
Provide basic orientation to store staff and complete installation documentation accurately.
Scotch builds a next-generation operating system for beverage alcohol retailers, combining POS, payments, back office, and e-commerce. The company has raised $28M from prominent investors and is recognized as a leader in liquor retail technology.
Monitor network infrastructure in real time to ensure availability, performance, and operational stability.
Identify, investigate, and troubleshoot network issues, outages, alerts, and performance degradations.
Use network management tools to detect problems and support timely resolution.
True Zero Technologies is a veteran-owned small business that enables people and technology to achieve quality outcomes. It has been recognized as a Best Places to Work and Inc. 5000 honoree, fostering a community of driven professionals.
Ingest and upload digital assets, apply metadata, tags, and naming conventions, and perform quality control checks.
Support daily DAM operations, system upkeep, user troubleshooting, and maintain organized folder structures.
Follow metadata and taxonomy standards, flag inconsistencies, and assist with documentation and onboarding support.
Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand, delivering cutting-edge hardware and network services to over 100 million people. As a subsidiary of Sony Group Corporation, SIE is a creative and technology leader that values innovation and diversity.
Receive and process requests per alerts and calls within defined SLAs, performing ticket creation and routing to L2 engineers.
Troubleshoot and resolve L1/L2 issues through log review and root cause analysis, following pre-defined procedures.
Acknowledge alerts from OpsGenie, implement fixes, and proactively improve support procedures.
Miratech is a global IT services and consulting company that helps enterprises with digital transformation. Retaining nearly 1,000 full-time professionals across 25+ countries, the company has a culture of Relentless Performance with a 99% project success rate.
Provide Tier 1 IT support by troubleshooting hardware, software, SaaS applications, account access issues, and collaboration tools.
Manage end-to-end onboarding and offboarding processes, including account provisioning, access control, and device setup.
Oversee IT hardware lifecycle management, including inventory tracking, deployment, recovery, and asset record accuracy.
Our partner is looking for an IT Support Specialist based in the United States. You will join a fast-paced, mission-driven technology environment where reliable IT operations are essential to enabling highly distributed teams working across complex, security-sensitive environments.
Assist with commissioning documentation turnover packages and perform Factory Acceptance Testing on control panels.
Troubleshoot and configure PLCs, HMI graphics, servers, and plant networks during commissioning of renewable energy assets.
Support mechanical and control system troubleshooting, pressure testing, and plant performance testing at project sites.
Ameresco, Inc. is a leading energy solutions provider helping customers reduce costs, enhance resilience, and decarbonize to net zero. This role is aligned to Neogenyx Fuels LLC, a joint venture majority-owned by Ameresco, which is responsible for all employment terms.
Resolve complex customer cases through deep technical and root cause analysis.
Perform troubleshooting across application, database, and infrastructure layers.
Deliver remote, high-quality support and maintain clear communication with global customers.
Rimini Street is a global provider of mission-critical enterprise software support, managed services, and AI ERP solutions. The company has over 2,000 team members in 23 countries and is known for its Four Cs culture of company, colleagues, clients, and community.