The Help Desk Technician I will support Imagine Pediatrics employees and the technologies they use. This role involves supporting corporate strategy initiatives, system administration, provisioning hardware and access, and providing initial support for break/fix incidents. Responsibilities include providing technical support, troubleshooting, ticket management, escalation, installation, account management, and user training.
We’re looking for an innovative and results-driven Director of Hotel Technology to lead the way in shaping the future of hospitality technology at Davidson Hospitality Group. Reporting directly to our SVP of IT, this role is 100% remote with occasional travel and offers the opportunity to make a meaningful impact across a diverse portfolio of hotels and resorts. You’ll oversee a talented team of Regional IT Managers and spearhead strategic initiatives that enhance performance, strengthen cybersecurity, and elevate the guest experience.
The IT Helpdesk Analyst is a technology versatilist able to apply a depth of skill to new and existing processes, systems and infrastructure related to global IT. They will perform implementation, maintenance, and asset management tasks as well as assist in system design. This role will provide oversight and receive escalations from Junior Staff as well as support and escalate to Senior Team members where required.
We are seeking a Power BI End User Support Technician to join our IT team. As a Power BI End User Support Technician, you will be responsible for providing technical Power BI end-user support for issues and requests while maintaining exceptional end-user customer experience.
WorldStrides is seeking a results driven and service oriented Service Desk Analyst with a minimum 2 years of experience to serve in a demanding customer facing role that includes Service Desk phone support as well as providing onsite deskside support as needed. Strong interpersonal and communication skills are a must and qualified candidates will also display impeccable customer service skills and customer focus.
The Technical Support Specialist is responsible for analyzing, installing, configuring, and maintaining network infrastructure while supporting field technicians, guiding setup, documentation, and ensuring devices meet business needs. The role includes configuring multi-site switching, routing, and wireless environments, assisting with the setup of firewalls and VPNs, and troubleshooting network, software, telephone, and security system issues.
We are seeking a highly skilled Senior Data Archival Tech Lead/ Architect to oversee and manage data archival processes for our SAP projects using OpenText solutions. In this role, you will lead the design, implementation, and optimization of data archival strategies to ensure compliance, scalability, and system performance.
As a Tier Two Support Analyst Intern, you’ll play a key role in helping our customers navigate their administrative and technical needs by troubleshooting issues, providing expert guidance, and ensuring seamless support experiences. Beyond day-to-day assistance, you’ll also have the opportunity to contribute to exciting special projects, making a real impact on the team and the customers we serve.
The Senior DSE will provide technical assistance on applications to resolve an end-user's connectivity issues with the NiCE suite of products. Duties include troubleshooting and diagnosing escalated customer issues, acting in a consultative fashion to arrive at a mutually beneficial solution, and coordinating with internal departments to provide a collaborative solution. The Tech Support team will provide exceptional client assistance in the resolution of complex problems.
Join BPM's growing Support Organization as a NetSuite Support Senior Consultant. You will provide hands-on support, configuration, and optimization of NetSuite environments for clients. You'll troubleshoot issues, implement enhancements, and ensure the platform aligns with business needs, requiring strong problem-solving and communication skills.