Remote Information technology Jobs • Troubleshooting

You will be a key technical leader in supporting Applied’s global SaaS strategy for Applied products. You'll provide technical leadership and guidance to the Cloud Operations team and manage team activities while working to resolve open issues. The position also participates in the overall administration of incident, problem, change, availability, and capacity management.

The Financial Application Specialist provides technical consultative Application Support for Elite’s 3E product. The role requires assisting customers to effectively utilize Elite 3E software to meet their firm’s business objectives. The role involves a non-call center type of project-based environment and may involve cross training or involvement in other product offerings over time.

The Tier 2 System Administrator will support a dedicated Help Desk Team responsible for managing VA’s enterprise Entra ID B2B tickets in the Microsoft 365 environment and assist end users by resolving a broad range of technical issues. The ideal candidate will demonstrate professionalism, meticulous attention to detail, and exemplary patience.

Expert in specialized areas within the healthcare environment. Designs and presents solutions and options that improve patient care, enhance patient engagement, improve operational efficiency and improve the organization's financial position. Reviews and analyzes systems including testing and documenting Epic applications.

We are seeking a motivated Applications Administrator to join our Enterprise Applications team, focusing on the administration and optimization of Customer Experience (CX) tools. You’ll work with business partners to implement automation, user adjustments, basic configuration updates, and issue troubleshooting key software in the stack. This role will be focused on our support ticketing platform initially.

The Endpoint Services Administrator is responsible for end-user computing support, including consulting with users to determine hardware, software or system functional specifications. This role includes installations, troubleshooting, hardware break/fix, typical desktop support duties and client engineering tasks. This role may also assist in the maintenance of the company’s network and server systems.

As the Networking Remote Field Service Engineer (L1), you will provide remote technical support to clients by identifying and resolving technical incidents and problems. This involves pre-emptive service incident and resolution activities to restore service to clients. You will drive incidents to effective resolution, ensuring all requests, process events and resolution incidents result in zero missed service level agreement (SLA) conditions.

Expand your career working in IT by joining Serco as an Entry Level Help Desk Support! You will provide tier one support to all Serco employees supporting various government contracts throughout the country. You will be part of a 10-member team that works closely with Tier 2 and other various technical teams to deliver quality service and systems.

The NOC Analyst will be responsible for monitoring, responding, and escalating incidents during their schedule, with exceptional communication and customer service skills, serving as the first point of contact during incidents and keeping customers informed of the status, towards resolution.

Looking for passionate and talented individuals to join a dynamic team. Operating as a predominantly desk-based technician providing world class service and support for clients and colleagues, troubleshooting, and diagnosing IT issues within SLAs, providing remote support to clients and assisting in the monitoring and maintenance of their computer systems and networks.