Serve as the first point of contact for IT support, triaging tickets and resolving Tier 1/2 issues across macOS and Windows endpoints and SaaS tools.
Lead IT knowledge management by building structured documentation for human readers and AI assistants in Confluence and the helpdesk.
Grow into Tier 2 systems administration of Okta, Google Workspace, Slack, Atlassian, and other SaaS platforms.
Updater is a leading technology platform helping major brands acquire and retain customers at scale, transforming fragmented purchasing workflows into seamless automated experiences. The company has raised over $450 million from investors like SoftBank Capital and Vista Credit Partners, and fosters a culture of innovation and growth.
Investigate and resolve complex Navigator system and Disability Tax issues with accuracy and timeliness.
Perform operational tasks such as handling stores, GWIZ requests, orphaned payments, and duplicate tax slips.
Manage security access, user profiles, and system permissions for Disability and Group Life operations.
Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. It is a large global company with a diverse workforce and an inclusive culture.
Troubleshoot and debug complex technical systems and code.
Communicate with clients on a daily basis.
Document client interactions and code/configuration changes.
Trane Technologies is a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes, and transportation. The company has a strong focus on sustainability and innovation, with a large team dedicated to digital solutions.
Develop, configure, and maintain healthcare plan designs and benefit configurations in various systems.
Perform comprehensive testing of plan configurations to ensure accurate and efficient claims adjudication.
Work closely with internal and external stakeholders to gather requirements and ensure plan configurations meet organizational and client needs.
Point C is a national third-party administrator (TPA) that delivers customized self-funded benefit programs. We are a mission-driven company with a focus on innovative cost containment strategies.
Build and maintain automation workflows from no-code tools to API-based pipelines.
Integrate AI services into internal design and productivity systems.
Monitor, debug, and optimize automation pipelines for performance and reliability.
This position is listed on behalf of a partner company. The partner is looking for an AI Automation Specialist (Design) based in Switzerland, in a remote-first working environment with flexible arrangements.
Ensure reliability, availability, and observability for a large-scale cloud-based SaaS platform serving millions in education.
Design and maintain infrastructure-as-code and CI/CD pipelines while leading incident response and resolution.
Mentor peers and integrate AI-driven tools to improve SRE workflows and system performance.
Jobgether is an AI-powered job matching platform that connects candidates with hiring companies. The company manages the application process and uses AI to shortlist top-fitting candidates based on core requirements.
Lead onboarding sessions and live trainings to help users adopt AI-powered fashion workflows.
Provide ongoing customer support through email, Slack, and calls, troubleshooting issues and guiding workflow integration.
Monitor usage patterns, identify friction points, and collaborate with product and engineering teams to improve the platform.
This role is listed on behalf of a partner company that is at the intersection of fashion, design operations, and generative AI adoption. The company is fast-paced and innovative, with a strong focus on customer success and product improvement.
Lead the evolution of critical telecom service platforms supporting millions of users across modern mobile networks.
Design, implement, and manage value-added service (VAS) and policy control solutions in LTE and 5G environments.
Collaborate with cross-functional teams and external vendors to launch innovative services and enhance platform capabilities.
This role is listed on behalf of a partner company specializing in telecom and IT solutions. The company offers a dynamic, innovation-driven environment with exposure to cutting-edge LTE and 5G technologies.
Lead and supervise application analysts responsible for billing and claims systems, ensuring design, build, testing, and support.
Oversee team workload, change control, and issue resolution while serving as an escalation point for production issues.
Partner with operational stakeholders to refine revenue cycle workflows and drive continuous improvement.
Jobgether is an AI-powered job matching platform that helps candidates connect with hiring companies. The company focuses on fair and efficient recruitment processes, leveraging technology to review applications and identify top-fitting candidates.
Own performance optimization and reliability of large-scale GPU clusters and InfiniBand networking for HPC workloads.
Diagnose and resolve complex system-level issues across GPU, network, and compute layers, integrating new hardware components.
Develop automation for monitoring, fault detection, and proactive remediation in distributed compute environments.
Our partner is building a next-generation AI cloud infrastructure environment, focusing on large-scale high-performance computing systems. They foster a highly technical engineering culture with experts across systems, networking, and virtualization, offering career development and continuous learning opportunities.