As part of the Professional Services, Practice Delivery team, the Software Implementation Consultant I will act as the principal liaison on regional customer engagements to implement leading practices to optimize workflows and drive business outcomes within the Long-Term and Post-Acute Care (LTPAC) settings. The Consultant will lead an in-depth analysis of the customers’ desired business process, operations and practices and lead the configuration and setup.

The Support Technician is responsible for providing exceptional technical support to customers, troubleshooting complex issues, and ensuring a seamless user experience while using Sylogist solutions; a strong technical accounting background is essential for effectively supporting finance-related functionalities within the system.

This role ensures customers' success by delivering high-quality support and technical guidance, acting as a bridge between customers and internal teams. You will provide insight into technical challenges while ensuring a seamless support experience. Key responsibilities involve troubleshooting complex issues, documenting solutions, and collaborating with various teams to drive customer success.

The IT Consultant provides technical support and analysis of an IT Infrastructure by providing technical guidance and methodologies for managing, evaluating, recommending, reporting, and resolving IT solutions. Function as liaison between IT Lead and end users, applying business process improvement practices.

Formulates and defines systems scope and objectives based on both user needs and a good understanding of applicable business systems and industry requirements. Designs, builds, and tests Applications to address complex business requests. Analyzes business and user needs, documentation of requirements and workflows. Troubleshoots and fixes complex application issues.

Act as customer advocate, triaging, and resolving issues and escalating support issues to appropriate personnel. Provides primary support of software and hardware Access Control solutions to company store locations. Works closely with 3rd Party Vendors on troubleshooting complicated support issues.

This position as a Senior Cupid Application Analyst will design applications or workflow specifications for some of the most complex and critical OHSU systems and applications. The Sr. Analyst will participate in the development, documentation, testing and validation of new Cupid workflows and interfaces, perform Cupid system build, testing and maintenance, and assume project management responsibilities.

As an EpicCare Application Analyst, you will perform EpicCare system build and maintenance, assume project management responsibilities for small to medium projects, and respond to issues and change requests from Epic end users and OHSU leadership. This position requires strong analytical and problem-solving skills.

Trilogy Federal is seeking an Integration Lead/Engineer to support the Department of Veterans Affairs (VA), requiring a technical leader with expertise in system integration and healthcare interoperability. The role involves designing and implementing integration solutions connecting VA corporate IT systems, including legacy applications and DevSecOps-driven initiatives, in a collaborative, client-focused environment.

The Technical Implementation Manager will be responsible for managing the key elements behind our world class member experience. This role requires a proactive problem solver with strong analytical skills, capable of cutting through initial ambiguities to uncover root causes efficiently. The ideal candidate should be adept at navigating both internal and external teams.