Take ownership of building, scaling, and securing our global device management ecosystem. You’ll design and maintain workflows that power a zero-touch, secure, and seamless employee experience—from day-one onboarding to offboarding. Work closely with IT Operations and Security to deliver reliable, automated, and secure endpoint solutions that keep our workforce productive.
As a Senior Enterprise Architect, you will discover, lead, and design human capital management (HCM) and financial-systems architecture and technology strategies in our Corporate Services domain areas. You will team with corporate services business owners and product teams to understand tactical and strategic needs. You will also create architectural views that describe our “system estate” technology portfolio and guide business and product teams.
This position supports onboarding of users into applications through account creation, permissions management, and initial troubleshooting, providing first-line helpdesk support via email, phone, and ticketing systems. You will review and assist in maintaining user documentation for applications, identify, document, and escalate bugs or recurring issues, and maintain knowledge entries in IKM tools.
The Business Analyst (BA) will play a critical role in supporting technical focused solutions and behavioral health initiatives for the VA Safeguard to Prevent Veteran Suicide contract. The BA will bridge the gap between clinical teams, leadership, and technical partners. This position is responsible for gathering requirements, analyzing data, improving processes, and supporting the design and implementation of technical solutions that enhance access, quality, and efficiency of behavioral health care services.