Provide first-line response for remote customers requiring assistance with information technology issues and problems within SHI’s Cloud Support customer portfolio. Troubleshoot software applications such as Azure Active Directory, Cloud PBX/PSTN, Microsoft Office 2013-2016, Microsoft Delve, Microsoft Intune Device Management, and Windows10. Support projects as assigned by the Service Desk Lead/Supervisor.

Applies tools, techniques and processes to track and log activities, ensuring user compliance. Leads technical analysis discussions and delivers supporting artifacts. Responsible for completing tasks within committed timeframes and communicating effectively across teams. Assignments are mid to long-term projects.

Seeking a skilled Senior Workday Support Specialist responsible for providing advanced support and maintenance for our Workday system, ensuring its optimal performance and functionality, requiring a deep understanding of Workday modules and problem-solving skills.

This role is responsible for designing, modernizing, and optimizing the enterprise architecture for RFMSS, ensuring alignment with Army training objectives, cybersecurity requirements, and cloud migration strategies. The ideal candidate will bring deep technical expertise, strategic vision, and hands-on experience in software architecture, system integration, and DevSecOps practices.

Join Zscaler as a Staff Network Engineer on our remote team to deploy, operate, monitor, and support the Zscaler worldwide production network inside multiple data centers. Participate in on-call rotation in weekends and holidays, and contribute to our mission to make doing business seamless and secure within Zscaler.

Serve as the System Architect for the Army LCMC initiative, ensuring alignment with ATIS Learning objectives. Design and oversee the implementation of scalable, secure, and interoperable learning content management solutions. Provide architectural leadership in integrating Moodle-based LMS solutions within a cloud-based environment. Collaborate with teams to align system architecture with SAFe Agile processes.

Help clients transform their Salesforce orgs by implementing Agentforce and reimagining how things could work in an agent-first world. Configure Salesforce applications, manage system security, create Flows, and write detailed user stories. Proactively optimize Agentforce configurations and handle user support.

As a Senior Salesforce Administrator, you will manage and optimize Salesforce, ensuring reliable operation. The role requires technical expertise and a proactive approach to system maintenance, performance monitoring, and user support. You'll work with cross-functional teams to configure systems, implement best practices, and support the integration of internal platforms to drive efficiency.

Lead the strategic direction for both system integration and automation initiatives across Vimeo, collaborating with all internal teams to facilitate and implement corporate integrations and automations, driving efficiency and streamlining workflows. Responsible for designing, developing, and supporting the enterprise data architecture, spearheading large-scale integration and automation projects across departments.

As a Senior Technical Support Engineer, ensure customer success with Ditto by resolving issues, building team knowledge, and driving improvements. You'll troubleshoot problems, partner with engineering, and interact with developers to provide 24x7 coverage and root cause analysis, aiming for high customer satisfaction.