Focuses on efficient, quality onboarding, execution and scale, as well as continuous improvement, best practices and consultancy. Your role will allow you to work alongside customers as they onboard and expand their use cases of Tines. You will partner with our Professional Services Engineers (PSEs) and Customer Success Managers (CSMs) to ensure our customers are meeting their success criteria for the platform.

The Global Director of Program Management is a leadership role responsible for overseeing and driving the successful delivery of both strategic programs and enterprise projects. The Director will lead a team of Program and Project Managers, ensuring consistency, transparency, and efficiency across all customer engagements and internal strategic initiatives. This role works closely with leadership to establish best practices and a top-tier engagement model.

The Associate Project Manager will have project specific responsibilities & ownership of low/mid complexity projects across a set of client account(s) as assigned. They will work closely with their agency counterparts to create the space for great ideas, work and results. The role is accountable for achieving great project-level results for low/mid complexity projects through thoughtful project planning.

You will play a critical role in ensuring the successful onboarding and implementation of our new clients leading a team of Implementation Managers. Your leadership will be pivotal in managing client escalations, fostering strong relationships, and ensuring our implementation processes contribute to rapid time-to-revenue and a positive client experience.

This dual-role position is vital in setting the standard for client excellence while supporting the success and development of fellow onboarding team members. In addition to managing their own book of clients, the Team Lead will provide coaching, troubleshoot team escalations, assist with prioritization, and serve as the go-to support resource for the broader team. The Team Lead will work closely with the Sr. Manager of Onboarding to implement best practices.

As the Senior Manager, Customer Success, you will lead a team of strategic Customer Success Managers to deliver successful onboarding, healthy adoption, advocacy and retention for some of Vanta’s largest customers. You will develop a high performing team of CSMs who are customer value focused and results driven. You will be at the forefront of delivering Vanta’s GRC value and a key leader in executing our upmarket strategy.

Own the growth, operations, and P&L performance of a portfolio of territories within Honor’s Owned & Operated business. Reporting to the Vice President of O&O, this role focuses on strategy, execution, team leadership, while building scalable operational practices that will serve as a flagship model for the broader Home Instead Network. This is a hands-on leadership opportunity for a results-driven builder who thrives in ambiguity.

The Elevators Inspections unit ensures the operational safety, reliable service, and lawful use of vertical transportation devices throughout New York City. The Director will be responsible for managing inspection and clerical staff to ensure safety compliance for vertical transportation devices. Key tasks include overseeing Unit operations, improving operational systems, managing projects, reviewing performance data, and providing recommendations for improving day-to-day operations.

The Senior Manager, Customer Success Systems plays an integral role in establishing the systems, processes and people that will form the backbone of Samsara’s customer success experience. You will be responsible for delivering the technology that enables Samsara to provide enterprise-grade customer success experience to our rapidly expanding user-base, during a time of hyper company growth. This position requires a unique combination of customer success understanding within a SaaS environment and a proven track record in building out systems which provide a best in class customer experience.

The Fortune 100 financial services client is seeking a Card Implementation Manager to oversee and manage simple and complex virtual card implementation projects for their banking partner. You'll analyze customer data, manage card implementations, engage with clients, complete program setups, support clients during the launch of their program, identify gaps, manage intake requests from Salesforce, and challenge legacy processes.