Remote Operations management Jobs · Communication

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$70,000–$80,000/yr

The Assistant Manager, Servicing Recoveries role leads day-to-day operations, oversees staff performance, compliance, and quality standards. This role manages frontline agents and Senior SMEs, ensures SLA adherence, and manages escalations for complex or high-risk cases. They partner with department leadership to drive process improvements, maintain regulatory compliance, and support team development.

US Unlimited PTO

As a Professional Services Manager II at Axon Enterprise, you will be a key player in driving both pre-sale and post-sale initiatives for our comprehensive suite of products, including Evidence.com, Axon body-worn cameras, and Axon Professional Services Packages. Your role will be essential in ensuring that customers not only adopt our solutions but also realize their full potential to enhance organizational workflows and efficiencies.

Assist new franchises and the franchisor team during the onboarding stage. Travel to locations throughout the Mid-West Region to assist with the launch of new Franchises. Perform periodic on-site visits for established locations and provide recommendations for improvements and growth. Promote the safety culture and ensure adherence to ANSI Z133 Safety Standards. Consult with Owners weekly to provide support and recommendations on business operations, sales, and profitability.

US Canada Unlimited PTO

Wrapbook is seeking an experienced and people-driven Manager of Mid-Market Film & Television Customer Success to lead our growing team of Mid-Market Customer Success Managers serving some of the industry’s most dynamic production clients. You’ll oversee a team of Mid-Market Customer Success Managers responsible for proactive client engagement, retention, and growth across Wrapbook’s Mid-Market Film & Television segment. This is a high-impact leadership role for someone who thrives at the intersection of customer advocacy, operational excellence, and people development.

Take ownership of day-to-day call center performance as a Senior Team Lead. Drive team and individual productivity, ensuring schedulers and call center agents are executing efficiently and effectively. Actively monitor performance throughout the day—identifying issues, escalating when needed, and pivoting priorities as business needs evolve.

The Project Manager, Medical Affairs position will lead the planning, coordination, and execution of core projects and operational processes across the Medical Affairs organization. This role is responsible for establishing project management discipline, enabling cross-functional alignment, driving timelines, supporting governance and documentation, and ensuring visibility of workstreams to leadership stakeholders.

US Unlimited PTO

Responsible for providing vision, leads the program team, and steers the program towards becoming a model of excellence. The program director leads a team of 4-6 members and ensures the program’s strategic growth, effective execution, and alignment with organizational goals. Oversees program compliance with federal, state, and local regulations.

$59,720–$75,435/yr

The Operations Manager leads a large team of investigators and directly manages Team Managers, responsible for supporting their teams to complete risk-based, accurate, and efficient financial crime investigations, to help protect Monzo and their customers from financial crime. They are accountable for the business targets and Quality Assurance performance in Anti Money Laundering and monitoring the day-to-day performance, ensuring the teams are equipped with effective training, and supporting change.

US Unlimited PTO

Deliver a consistent and high-quality onboarding experience for health plan customers. Manage implementations within the digital healthcare space, with a passion for freeing 2 billion people from physical pain. Own all aspects of the new customer implementation process, from sales handoff through launch and transition to the CSM team. Work in tandem with Customer Success, Marketing and customers teams to align on strategies to effectively engage customer populations.

The Project Manager is responsible for planning, executing, and overseeing projects that support the company’s operational and client service goals. This role includes coordinating resources, managing timelines, and ensuring project deliverables meet quality, budget, and client expectations. The Project Manager serves as the central point of communication between internal teams, clients, and external partners, ensuring seamless execution and delivery of projects.