Remote Operations management Jobs · Customer Service

Job listings

$62,000–$70,000/yr

  • Lead a regional team, delivering world-class customer support for our software product - Service Autopilot.
  • Champion collaboration with Engineering and Product teams to ensure timely and effective resolution of technical issues.
  • Maintain high customer satisfaction, ensuring consistent service quality and adherence to SLAs.

Xplor provides cloud-based technology solutions for small and medium-sized businesses, enabling them to manage their operations and growth. They aim to help business owners focus on their passions, with over 130,000 businesses relying on Xplor in 72+ countries.

US 3w PTO

  • Drives culinary innovation, excellence and quality standards
  • Coaches to meet expectations of hospitality that is friendly and engaging
  • Manages and mentors toward business goals, ensuring maturation and training of our team

Sodexo aims to create a better everyday life for everyone. They partner with clients to provide food service, catering, facilities management, and integrated solutions promoting diversity and inclusion as core values.

Europe 5w PTO

  • Lead and manage the implementation of new business end-to-end, maintaining communication.
  • Plan, lead, organize, and control multiple project initiatives by the approved scope and schedule.
  • Engage Sales, Solutions, and Operations to validate new business scope.

ALTOUR is a globally recognized leader in corporate travel management and a proud division of Internova Travel Group. They embrace innovation and leading-edge technology to create smarter, faster, and more tailored solutions.

$50,000–$60,000/yr

  • Lead the Customer Assurance team, including specialized representatives in Quality Assurance, Reputation Management, Facility Monitoring & Security, and new experimental functions.
  • Oversee and enhance review generation and reputation management initiatives, ensuring strong outbound engagement and positive brand perception.
  • Monitor and refine Quality Assurance programs, providing coaching and insights to elevate performance across Customer Success and Resolution teams.

SecureSpace Management is seeking a talented, hungry, and eager Customer Assurance Manager that enjoys a fast pace and diverse workload in a dynamic environment. The company is committed to providing equal employment opportunities to all employees and applicants.

  • Troubleshoots and corrects daily disruptions to productivity.
  • Ensures that the RBS provides a high level of service to the Affiliate operations based on the Statement of Work
  • Manages the staff operations and administration for the RBS program, including optimizing shift schedules, according to Affiliate needs.

SGS is the world’s leading testing, inspection and certification company. They are recognized as the global benchmark for quality and integrity with 93,000 employees operating a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world.

  • Maximize district revenue by executing national and center-level initiatives.
  • Train managers and teammates to run world-class entertainment venues.
  • Identify weaknesses and strengths to increase revenue and develop the team.

Lucky Strike Entertainment is a location-based entertainment platform with locations across North America. They provide experiential offerings in bowling, amusements, water parks, and family entertainment centers, and also owns the Professional Bowlers Association.

  • Deliver exceptional customer service experiences.
  • Lead and inspire teams to achieve outstanding results.
  • Pursue professional growth and development.

Global Elite Empire Consultants is a third-party recruiter. They may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses.

  • Lead a team of Engineers, Area Managers & Regional Managers to install green tech.
  • Ensure every installation is smooth, professional, and exceeds customer expectations.
  • Design and refine installation processes to ensure efficiency and high standards.

Octopus Energy Services is driving the transition to greener, cheaper energy by installing in-home technologies. They are a fast-growing company in the UK, delivering smart, low-carbon solutions for their customers.

$93,000–$150,000/yr
Global 4w PTO

  • Provide team leadership across case management, escalations, and operational support functions.
  • Act as a central escalation point for customer or operational concerns, resolving issues promptly and professionally.
  • Make informed decisions independently while collaborating with peers and senior leadership.

Omnidian, Inc. is a tech-enabled service company revolutionizing performance assurance for the distributed solar and energy storage industries. They are building a more sustainable future for the planet through our passionate teams and innovative technology.

Unlimited PTO

  • Execute and manage gene therapy supply chain operations.
  • Coordinate patient scheduling and update systems.
  • Manage customer relationships with QTCs and CMO slot utilization.

Genetix Biotherapeutics is pursuing curative gene therapies to give patients and their families more days. We are doers, thinkers and collaborators who embrace cooperation and the integration of multiple viewpoints.