Provide overall project leadership and governance, ensuring successful execution of all tasks.
Lead client engagement and executive communication, delivering briefings and managing stakeholder expectations.
Guide development of human capital solutions and program roadmaps.
Jobgether is a company that uses an AI-powered matching process to ensure your application is reviewed fairly. They identify the top-fitting candidates and share this shortlist with the hiring company, and final decisions are managed by their internal team.
Manage all aspects of Patient Support Center program operations and lead a team of Case Manager Supervisors.
Monitor team activity, Service Level Agreements (SLAs), and Key Performance Indicators (KPIs).
Serve as the subject matter expert (SME) for the Case Manager role and program needs with key stakeholders.
Novartis focuses on the needs of people and a community committed to meeting them through innovative science to improve lives. They foster a collaborative environment where individuals can learn and thrive together.
Own the enterprise delivery system to ensure Nava reliably, predictably, and profitably delivers on all client commitments.
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Serve as executive sponsor on key programs and build trusted relationships with senior government stakeholders, driving organic growth and recompete success.
Lead and develop a high-performing, multi-layered Program Delivery organization (80+ people) and design a unified, intelligent delivery system integrating program execution, financial performance, staffing, and risk.
Nava is a consultancy and public benefit corporation working to make government services simple and effective by solving technology modernization challenges for government agencies. The company employs a human-centered design and modern engineering approach and operates as a client services business.
Develop and project manage integration architecture and timelines for partner and customer implementations.
Lead the planning, tracking, and completion of all project tasks for onboarding, including schedule management and risk mitigation.
Collaborate with Product and Engineering to scale implementation processes and contribute to best practices and training materials.
Remote builds a platform that enables businesses of all sizes to recruit, pay, and manage international teams compliantly. It is a fully distributed, future-focused company with employees across six continents, fostering a culture of innovation, asynchronous work, and a strong emphasis on automation and AI capabilities.
Lead and develop a team of 4-5 Team Managers to ensure service excellence and build future leaders.
Drive the strategic transition from traditional compliance-focused Quality Assurance to a modern, outcome-focused QA 2.0 model.
Own operational performance, collaborating with Workforce Management and stakeholders to make real-time decisions and drive improvements.
Monzo is a digital bank on a mission to make money work for everyone, offering personal and business accounts, savings, investments, and more. It has a culture focused on solving problems, changing lives, and providing award-winning customer service from its UK base.
Participate in a structured one-year training curriculum covering business, management, operations, and personal development.
Gain mentorship from senior management and exposure to all aspects of the logistics business, including operational and financial reporting.
Develop supervisory, interpersonal, and management skills through hands-on projects, department rotations, and leadership sessions.
Expeditors is a global logistics company providing supply chain management and customized solutions for international trade. The Fortune 500 company employs over 19,000 professionals across six continents and fosters a professional, innovative culture with a strong emphasis on internal promotion and long-term employee retention.
Responsible for driving best-in-class client outcomes through strategic leadership of client services and revenue cycle operations.
Ensures delivery of “white glove” service while optimizing end-to-end revenue cycle performance, client satisfaction, and financial results.
Owns the client experience, operational performance, and growth across assigned service lines, partnering cross-functionally to deliver consistent, high-quality outcomes.
Ventra Health is a business solutions provider for facility-based physicians practicing anesthesia, emergency medicine, hospital medicine, pathology, and radiology. Focused on Revenue Cycle Management, Ventra partners with private practices, hospitals, health systems, and ambulatory surgery centers.
Manage and guide a team of contact center agents to ensure adherence to SLAs and delivery of accurate information.
Collaborate with Tier 3 teams and government contacts to resolve complex issues.
Conduct regular training sessions for team members, focusing on skill enhancement and knowledge updates.
Integral partners with federal defense, intelligence, and civilian leaders to tackle their most important challenges and deliver positive outcomes. The forward-leaning solutions they deliver are tailored to each mission with a focus on keeping our nation safe and secure.
Develops and executes the strategic vision for the Contact Center, aligning with the Credit Union's mission, vision, values and objectives.
Leads and develops the Contact Center Team, establishing performance metrics/KPIs, sales goals, coaching and recognition practices.
Champions a member-centric approach to deliver exceptional service and strengthen member loyalty across all channels.
Peak Credit Union aims to maintain a strong connection with their members and local communities. They are an Affirmative Action and Equal Opportunity Employer who confirms the identity and employment eligibility of all new hires through E-Verify.
Oversee contract location teams and contractual relationships with clients.
Ensure operational standards are maintained and support training and development for team members.
Work with the Business Development team on technical items with proposal development.
Amerit Fleet Solutions provides fleet maintenance and management services. They focus on delivering comprehensive solutions to keep their clients' vehicles operating efficiently. We don't have enough information to assess their size/employee count or culture, but they seem to offer a supportive and growth-oriented environment.