Remote Operations management Jobs

In this player-coach role, you’ll manage a partial book of Full-Cycle (Save) accounts while supporting and enabling a broader team of Customer Success Managers across both Save and Growth motions. Reporting to the Director, Account Management, you’ll drive execution, consistency, and coaching across the Customer Success organization.

The Associate, Operations will collaboratively and cooperatively work within their team and on cross-functional teams, requiring managing competing priorities and keeping multiple stakeholders appraised of decisions. This role involves building relationships with community partners in emergency management and local disaster assistance organizations, motivating volunteers to further Team Rubicon service delivery within assigned geographies.

Cresco Labs is seeking a Property Manager to join our corporate Property Management team to support retail and industrial properties throughout the organization; this position will work with Public Affairs, Legal, and Construction leadership in providing direct, hands-on support with real estate leases and commercial or industrial matters to support strategic business decisions relating to Cresco Labs’ operations.

As International Operations Specialist, provide critical project management to setup EOR operations in new countries and ensure continuity of EOR entities operations. Manage expansion projects and entity maintenance tasks, deadlines and deliverables, aligning with Manager to prioritize work based on potential revenue and risk assessment. Work closely with legal team to implement Employment Agreements on the Remote platform; proactively identify process inefficiencies.

This role is responsible for ensuring accurate, compliant, and efficient billing processes across the full claim lifecycle inclusive of charge capture and coding to claim submission, payment posting, and denial management. You’ll report to the VP of Operations and partner cross-functionally with, Clinical, Product, Patient Support and Finance to drive KPI performance, automation, and accountability.

The Contact Centre Manager will oversee all daily operations of the company's contact centre to ensure maximum efficiency, productivity, and cost-effectiveness. This role requires someone with a strong strategic vision to optimise workflows, technology, and staff performance to meet organisational goals and provide high-quality service.

Lead a high-performing team of managers, analysts, and specialists to drive operational excellence and regulatory compliance. Oversee compliance initiatives aligned with state and federal regulations. Drive change management, technology adoption, and strategic claims execution. Collaborate cross-functionally with Legal, Audit, Finance, and Customer Service.

Looking for a driven, self-motivated Leader to get exposure to the Life Sciences industry and empower a team working closely with pharma and biotech companies, using cloud-based technology. The Quality Team Manager will build a team of Consultants and Senior Consultants focusing on Quality Managed Services, help clients keep their Production Vaults updated, design and drive service growth, and serve as a point of Quality leadership.

Sutherland is looking for a talented Associate Manager to support one of our growing Healthcare programs! As an Associate Manager you will supervise the daily operations of the Provider Data Management team and drive the performance of the team by monitoring productivity, quality, and turnaround time standards. You will also manage the end-to-end provider data entry process to ensure accurate and timely setup for claims payment, member assignment and directory display.

The Customer Experience Manager will lead a team of 15–25 Customer Experience Advocates supporting inquiries from Protective Life customers. Responsibilities include ensuring accurate service and enhancing the customer experience. The manager will foster a supportive team environment and champion the growth of team members.