Ensures total customer satisfaction within the Werfen installed base.
Performs installations, validations/verification and training on Werfen analyzers.
Provides on-going clinical support, customer education, and consults on regulatory compliance.
Werfen is a global leader in specialized diagnostics, focusing on Hemostasis, Acute Care Diagnostics, Transfusion, Autoimmunity, and Transplant. With over 7,000 employees, they operate in 30 countries directly and over 100 territories through distributors, with headquarters and technology centers in the US and Europe.
Partner with Account Executives to support technical aspects of sales opportunities
Support and lead implementations of CrashPlan solutions for customers
Work with customer IT and Security teams to ensure successful setup and configuration
CrashPlan provides cyber-ready data resilience and governance in a single platform. Their solutions are trusted by entrepreneurs, professionals, and businesses of all sizes worldwide and they value workplace diversity and mutual respect.
Lead detection-focused trials, demos, and proof-of-concepts for mid-market prospects.
Provide technical guidance and ensure best practices are followed throughout the sales cycle and instance deployment.
Develop and validate detection strategies that align with customer environments while leading customer-specific platform configurations.
Doppel is the first platform built to dismantle digital deception at scale. They scan over 150 billion entities daily and deploy continuously adaptive AI SOC agents. They are backed by top-tier investors and trusted by some of the world’s most recognized brands, and are growing fast.
Design, develop, and maintain scalable proof of concept integrations and demo environments that showcase the full 8x8 platform.
Build secure, production-quality full-stack applications using modern JavaScript frameworks, APIs, and authentication best practices.
Rapidly prototype integrations that combine 8x8 solutions, ecosystem partners, and AI-driven capabilities.
8x8 connects customers and teams globally, empowering CX leaders with performance and insights to make smarter decisions and drive lasting business impact. They are building the technical experiences that bring 8x8 solutions to life, though the company's size and culture are not mentioned in the job description.
Provide technical product expertise; helping with POCs.
Assist customers with architecture and design decisions.
Build prototypes and demos; oversee delivery of Professional Services engagements.
Vectara helps users take advantage of breakthroughs in applied AI to discover and learn more about their business and the world around them. Their team is a group of all-stars in computer science and business with a positive and supportive culture.
Running Proof of Value from start to finish, as the technical and industry expert
Collaborating and supporting internal Zscaler teams
Zscaler accelerates digital transformation to ensure customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise with high-performing teams, they are constantly pushing the envelope to protect customers from cyberattacks and data loss.
Serve as the primary technical partner between customers and Armada’s Product and Engineering teams, translating real‑world requirements into actionable designs.
Provide hands‑on technical guidance on AI Factory solutions, including modular and liquid‑cooled data centers and NVIDIA‑based GPU systems.
Advise customers on workload suitability, rack‑level design, system architecture, and deployment tradeoffs.
Armada is a full-stack edge infrastructure company delivering compute, connectivity, and sovereign AI/ML to some of the world’s most remote places. They're backed by top investors such as Microsoft (M12), Founders Fund, and has strategic partnerships including Starlink, Skydio, and NVIDIA.
Support Direct and Sugar reseller channel partners, enabling them to be knowledgeable in the SugarCRM application.
Lead pre-sale aspects, including initial discovery, requirements analysis, and solution design.
Communicate SugarCRM’s value as a solution to prospective customers, demonstrating its benefits.
SugarCRM offers customer relationship management (CRM) software that easily adapts to customer needs, helping sales teams reach their highest potential. It is a diverse team around the world that values personal and professional growth and that cares about work/life balance and flexibility for its employees.
Lead technical discovery, demos, and validation to show how GitLab’s AI-powered DevSecOps platform meets customers’ technical and business needs across the full lifecycle.
Drive the technical evaluation process as the Directly Responsible Individual, including solution design, POC/POV ownership, workshop design, and the technical components of tenders, audits, and value stream assessments.
Collaborate with Account Executives and regional sales teams in North America to shape and execute account strategies that support new customer acquisition and expansion.
GitLab is the intelligent orchestration platform for DevSecOps. They enable organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. GitLab has a high-performance culture driven by their values and continuous knowledge exchange.
Act as the technical lead in the sales process, working closely with the sales team.
Engage with potential customers to understand their needs and design data and analytics solutions.
Create and deliver detailed proposals, including timelines, level of effort, and cost estimates.
Innovative Solutions helps customers build out their cloud strategy, helping find the right solution, and aligning Innovative's resources to those solutions as a trusted advisor. Their engineers work in close partnership with their Service Delivery team to ensure a successful cloud journey for their customers.