Cultivates client relationships to strengthen trust and uncover new opportunities, expanding long-term account value.
Conducts regular performance analysis on financial results and revenue management adoption, presenting findings to leadership.
Consults on parameter configurations and AI Revenue Management strategies to optimize portfolio yields.
RealPage provides AI-powered revenue management platforms for multifamily housing. The company employs a large workforce and emphasizes a culture of innovation and customer success.
Leads the renewals function, owning strategy, execution quality, and predictability of the end-to-end renewal lifecycle.
Manages a team of Renewals Specialists, ensuring contracts are renewed on time, risks are proactively managed, and recurring revenue is protected.
Partners with Customer Success, Sales, Legal, and Finance to ensure well-coordinated and scalable renewal motions aligned with retention goals.
Versaterm is a PE-backed, high-growth SaaS company building an integrated platform for public safety agencies. With over four decades of experience, they have grown through acquisitions and product investment with a focus on AI-driven solutions.
Build and nurture relationships across your book of accounts, developing deep connections with decision-makers and stakeholders.
Surface expansion opportunities, collaborate with Sales, and own retention targets within your client base.
Stay fluent in ApartmentIQ's full product suite and partner cross-functionally with Product, Support, and Marketing.
ApartmentIQ builds industry-leading martech and data products for the PropTech space, including AI and data SaaS platforms. They are a fully remote team of 100+ across the U.S. with a strict no a**holes policy, focused on high performance and growth.
Lead efforts to optimize on-site accounting, delinquency, and collection duties for multiple communities with 1500-2500 units.
Partner with onsite property management to effectively manage resident accounts and ledgers.
Pursue recovery of delinquent monies and ensure proper handling of evictions and abandoned units.
We are a people-first real estate investment company that values impact and high-performing teams. We are a nationally respected property management team with a culture of expertise and entrepreneurial spirit.
Proactively contact residents to discuss lease renewals and negotiate terms to maximize retention rates.
Respond to resident inquiries via phone, email, and other channels, providing accurate information on lease agreements and community guidelines.
Assist residents with move-out procedures and ensure compliance with renter's insurance requirements.
Extenteam is a dynamic company revolutionizing the short-term vacation rental industry by providing AI-assisted SaaS platform and dedicated team services. They are a small team of 50 core employees, supported by over 400 dedicated team members, with a culture of excellence, collaboration, and data-driven decision-making.
Proactively manage a portfolio of software subscription renewals, ensuring contracts are completed accurately and on time.
Partner with Sales, Customer Success, and Accounting to coordinate renewals, expansions, and quotes.
Engage customers well ahead of expiration to understand needs and support successful renewal execution.
The company is a leader in software supply chain security and open-source technology. It offers a remote, inclusive workplace with flexible working practices and diversity initiatives.
Manage accounts receivable operations for multiple commercial real estate properties, including tenant billing, cash application, account maintenance, and collections support.
Lead, coach, and develop the Accounts Receivable team to ensure accurate, timely, and consistent execution of processes.
Partner with Property Accounting and Property Management teams to resolve complex billing, payment, and account issues.
Stream Realty Partners is a full-service commercial real estate services organization founded in 1996. The company has a team of talented individuals and a culture centered on core values of smart, honest, nice, and passionate.
Lead and facilitate renewal activities for an assigned portfolio, ensuring timely and accurate completion while supporting territory objectives.
Build strong relationships with field sales teams and customers to drive renewal performance and communicate service value.
Achieve sales targets through effective pipeline management, customer engagement, and execution of quarterly campaigns.
The company provides technology services and vendor support solutions to enterprise customers, focusing on renewals and account management. Its culture emphasizes collaboration, respectful communication, teamwork, inclusion, and work-life balance.
Provide high-level customer service to clients and vendors via phone, chat, and email addressing maintenance, accounting, and general inquiries.
Handle 60-80 calls daily, process voicemails, and create detailed work orders for vendors.
Collaborate with managers to ensure special requests are handled promptly and accurately.
Action Property Management is a premier homeowner's association management company with a legacy spanning four decades. With nearly 900 team members serving over 300 communities, we pride ourselves on integrity, excellence, and care for people.
Own the creation, maintenance, and growth of multifamily SaaS product offerings for a specific product area.
Lead process modeling and translate customer needs into requirements, breaking them down into Epics, features, and stories.
Coordinate multiple scrum teams, prioritize work streams, and engage in customer discovery and user groups.
RealPage provides multifamily SaaS products for the real estate industry. The company is a global organization with a focus on innovation and collaboration.
Lead renewals efforts for an assigned territory, managing timely execution and growth.
Develop and maintain close working relationships with field sales and clients.
Achieve or exceed monthly, quarterly, and annual sales goals while mastering internal processes.
ePlus believes technology is a people business, delivering innovative IT solutions. They foster a culture of collaboration and work-life balance, but employee count is not specified.
Manage a team of Regional Facility Managers and oversee maintenance operations.
Develop and implement preventative maintenance programs and training curricula.
Negotiate vendor contracts and identify cost-saving opportunities.
RPM Living is a property management company that focuses on delivering extraordinary service. They provide top industry pay, comprehensive benefits, and career growth opportunities.
You will manage renewal readiness and entitlement compliance, creating quotes and ensuring alignment with customer contracts.
You will act as a liaison between Sales, Deal Desk, and Customer Success to resolve discrepancies and optimize renewal processes.
You will support deal desk operations, including CPQ tool ownership, training, and cross-functional collaboration.
Unit4 is a cloud ERP company that redefines enterprise resource planning for mid-market people-centric organizations. With over 40 years of heritage, they are an agile, fast-growing company with a people-first culture focused on trust and autonomy.
Manage a portfolio of commercial properties in the East Bay, CA, ensuring tenant and owner satisfaction.
Oversee lease terms, CAM estimates, construction management, and accrual accounting.
Collaborate with a high-trust team to solve complex problems and deliver exceptional service.
Windsor Management provides white-glove property management services for commercial properties. They are a rapidly growing, female-founded company recognized as a Great Place to Work, with a collaborative and high-trust culture.
Serve as a senior subject matter expert for lease setup, billing setup, recovery structures, CAM reconciliation review, and lease administration best practices within the accounting system.
Support commercial lease portfolios across retail, industrial, and office assets, partnering with Property Managers and Property Accountants to ensure accurate data entry and maximize recoveries.
Provide training, guidance, quality control, and escalation support to team members on complex lease administration matters.
Stream Realty Partners is a full-service commercial real estate services organization founded in 1996, headquartered in Dallas, TX, and operating coast to coast. The company has a talented team that values smart, honest, nice, and passionate individuals, fostering a collaborative and high-caliber culture.
Respond to support tickets and resolve system issues in a timely manner.
Assist with property management system migration during property onboarding.
Deliver systems training and provide excellent customer service to internal and external stakeholders.
Asset Living is a third-party property management firm that fosters thriving communities nationwide. Founded in 1986, it is a fast-growing company with a diverse team, recognized as one of the nation's Best and Brightest Places to Work and ranked in the NMHC top 50 professionals.
Deliver a world-class customer experience across the full customer lifecycle, from post-sale to renewal and expansion.
Build trusting relationships with customers, understand their business goals, and drive product adoption.
Lead the renewal process, mitigate risk, and identify upsell and cross-sell opportunities.
Ryan is a rapidly expanding tax services firm serving the world's most respected Global 5000 companies. The company offers an innovative work environment, accelerated growth for high performers, and a competitive benefits package.
Drive a portfolio of customer renewals to successful conclusion as an extended member of the account team.
Build accurate forecasts and highlight renewal risks while developing resolution strategies.
Partner with sales, customer success, and leadership to accelerate renewals and improve processes.
Smartsheet empowers teams to manage work and scale solutions, now uniting human teams with AI agents to automate tasks and gain insights. With over 20 years in the industry, the company fosters an inclusive culture where employees' ideas are heard and contributions have real impact.
Serve as the primary relationship manager for a portfolio of servicing clients and strategic partners.
Oversee servicing operations, transfer initiatives, and operational excellence across assigned portfolios.
Monitor portfolio performance metrics and coordinate with internal teams to drive client experience.
Zippy is a fintech company that provides home loans and insurance exclusively for manufactured home buyers, offering a seamless digital experience. The remote-first team is spread across multiple states, backed by institutional investors, and committed to finance happiness through homeownership.
Provide internal and external reporting of a portfolio's financial results, including monthly financial statement packages and journal entries.
Ensure internal and external reporting deadlines are met, interacting frequently with property management teams and clients.
Support budgeting, expense reconciliation, cash management, and compliance with SOC I requirements, while delivering excellent customer service.
Stream Realty Partners is a full-service commercial real estate services organization founded in 1996, operating coast to coast in office, industrial, retail, healthcare, land, and data center properties. They are one of the fastest-growing firms in the country with a culture based on core values: smart, honest, nice, and passionate.