Join Xplor Pay as an Implementation Specialist to help new customers get optimally set up on their platforms.
Coordinate internally across teams to provide customers with a single point of contact during onboarding.
Act as a trusted advisor, guiding merchants through the implementation and adoption of the full product suite.
Xplor provides cloud-based, intuitive technology solutions for small and medium-sized businesses, enabling them to manage business operations and payments. With over 130,000 businesses in 72+ countries and backed by major investors, the company fosters a culture of teamwork, transparency, and ownership.
Deliver an excellent Provider experience by supporting them through school district compliance processes.
Create resources to aid Providers in completing compliance requirements and serve as the point of contact for inquiries.
Maintain accurate documentation of Provider interactions and provide cross-functional support to Clinical Operations, Finance, and Business Operations.
Presence is the leading provider of teletherapy solutions for children with diverse needs. With over 2,000 clinicians and more than 7 million teletherapy sessions delivered, they are a remote-first company dedicated to ensuring every child has access to support.
Own onboarding end-to-end, from kickoff through technical setup including SSO and SCIM provisioning.
Drive technical integrations by helping customers enrich their identity data with our intelligence.
Drive adoption and retention, monitor account health, and present to executives in QBRs.
VanishID is a cybersecurity company that offers privacy services to protect executives, employees, and their families against a wide range of cyber and physical threats. We are a growing remote-first company dedicated to redefining privacy and trust on the internet.
Own the onboarding and deployment of new clients, including project management and execution of go-live events.
Lead in-person and remote staff training sessions tailored to varying technical comfort levels.
Coordinate device setup, troubleshoot issues, and support technical teammates with infrastructure.
Sage provides an integrated software platform to reinvent fall prevention and emergency response for older adults in senior living communities. The company is a growing, mission-driven team of ambitious entrepreneurs with a culture that values hard work, sustainability, and fun.
You will maintain and support client benefits websites, document processes, and provide advanced operational and technical support.
You will resolve client issues, triage tickets, and communicate proactively with clients.
You will mentor team members, drive process improvements, and support implementations.
bswift is a leading benefits administration company that simplifies the complex world of employee benefits. We serve thousands of companies and millions of people nationwide, offering a fun, flexible, and creative environment.
Develop and manage tactical project plans for customer issue resolution and program enhancements.
Act as the lead relationship manager, coordinating proactive communication and aligning Cotiviti's solutions with client needs.
Forecast and track key metrics including revenue, member counts, and risk adjustment, while managing product-related issues.
Cotiviti is a healthcare technology company that provides data processing and analytics solutions to healthcare payers. They are a mid-sized organization with a collaborative culture focused on driving client success and innovation.
Own the client's first 60 days end-to-end, from Sales handoff to a fully live, confident client.
Collaborate with Implementation, Accounting, and Revenue teams to drive activation and billing setup.
Manage a clean handoff to Strategic Account Managers and Revenue Optimization Managers for ongoing account management.
OCRA is an AI-powered Revenue Management System and Global Distribution System for hotel parking assets. They partner with over 50 operators and 25 hotel groups across 600+ locations in North America, and have raised $10M in funding, fostering a culture of broad exposure and impact.
Drive strategic initiatives to streamline implementation processes and reduce time-to-value.
Manage complex implementations with multiple stakeholders, configuring the platform and delivering training.
Serve as escalation point for technical challenges, optimizing processes and analyzing data for improvements.
Builder Prime provides an all-in-one business management platform for home improvement contractors, integrating CRM, estimating, production, payments, and reporting. Backed by Blueprint Equity, it is an AI-forward company that fosters collaboration, curiosity, and community among employees.
Deliver top-tier customer service for clients across all Ncontracts Lending Compliance software products, ensuring timely and accurate resolution of inquiries.
Thoroughly document all client interactions in the Help Desk tracking system (Salesforce); escalate complex or sensitive issues as appropriate.
Maintain a working knowledge of Ncontracts product usage within designated operating systems, networks, hardware, databases, and peripherals.
Ncontracts leads the industry in integrated risk management and compliance solutions, serving over 5,000 financial institutions nationwide. As a seven-time Inc. 5000 Fastest Growing Companies honoree, the company offers a thriving work environment focused on career growth and life-work balance.
Collaborate with sales representatives to identify and secure prospects.
Provide security & compliance subject matter expert services on sales calls.
Address technical compliance inquiries from sales prospects and screen them for product fit.
Secureframe is a cybersecurity compliance company that provides trusted solutions to help businesses achieve and maintain compliance standards. Backed by top VCs, the company is growing rapidly and values professional excellence, continuous learning, and a collaborative environment.
Own technical support for customers, resolving issues and maintaining data connection stability.
Configure customer-facing templates and implement scheduling tools and CRM integration.
Collaborate with internal teams to ensure seamless service and provide feedback on user experience.
Steer offers a suite of software tools for automotive repair shops, combining marketing, CRM, and scheduling into one platform. With the acquisition of AutoOps in 2024, the company is a leader in the industry and fosters a collaborative, high-ownership culture.
Manage daily settlement pipelines, payment setup processes, and exception reporting to ensure accurate and timely payment execution.
Communicate with creditors, agencies, law offices, and external partners through phone and email to resolve payment exceptions and outstanding issues.
Collect and validate required documentation, review banking ledgers, and maintain accurate client records in CRM systems.
Jobgether is an AI-powered job matching platform that connects candidates with hiring companies. They foster a collaborative remote work environment focused on community, connection, and belonging.
Manage payroll processing for a portfolio of clients and ensure timely, accurate, and compliant payroll administration.
Advise clients on payroll tax compliance, wage and hour regulations, and best practices.
Identify opportunities to streamline payroll processes and improve efficiency.
Launchways is a rapidly growing human resources, employee benefits and business insurance solution provider located in Chicago. The team is driven by a strong growth-mindset and has been recognized by both Inc and Entrepreneur magazines in their fastest growing company lists.
Own the full post-sale lifecycle for commercial accounts, including onboarding, adoption, renewal, and expansion.
Monitor account health and usage signals to proactively surface risk and growth opportunities.
Partner cross-functionally with Sales, GTM Engineering, and Product to ensure a seamless customer journey.
Tavily builds the search engine for AI agents, connecting LLMs to high-quality web content for RAG and real-time reasoning. The company works with innovative AI teams from startups to large enterprises, fostering a fast-moving, collaborative culture.
Lead prescriptive discovery and design sessions for life sciences event management.
Deliver fast, high-quality implementations using Vault Platform and automation tools.
Guide customers through ecosystem integration and compliance reporting.
Veeva Systems is a mission-driven industry cloud pioneer helping life sciences companies bring therapies to patients faster. With over $3B in revenue, it fosters a culture of customer success, employee success, and speed.
Build product expertise through hands-on collaboration and structured training.
Guide customers through software onboarding, tracking project milestones and deliverables.
Deliver engaging client training and ensure smooth, confident software adoption.
WorkWave provides software that helps essential service teams manage their daily operations. The company has a global remote-first workforce with employees in over 30 states and 7 countries, and is known for its award-winning culture.
Lead end-to-end implementation of Fellow for large enterprise accounts from contract signature to full rollout.
Design and execute detailed rollout plans for org-wide deployments across multiple departments and regions.
Serve as primary post-sale point of contact and trusted advisor for enterprise stakeholders including IT and executives.
Fellow is an AI meeting assistant that helps teams turn conversations into decisions and action. It is a remote-first Series A startup headquartered in Ottawa, serving teams at companies like Shopify and HubSpot.
Serve as a strategic implementation partner and trusted advisor for complex client programs, leading implementation strategy and governance design.
Drive successful launch outcomes through consultative leadership and cross-functional influence, including executive stakeholder engagement.
Mentor others, shape best practices, and elevate implementation quality across the team.
Included Health is a healthcare company delivering integrated virtual care and navigation. The company has a remote-first culture and offers comprehensive benefits.
Act as a trusted advisor to customers, guiding them through business challenges and designing automation-driven solutions.
Lead discovery sessions, deliver implementations, and manage multiple consulting projects from ideation to adoption.
Collaborate with sales and internal teams to identify growth opportunities and ensure impactful technology adoption.
This company helps organizations transform their workflows through automation and AI-enabled solutions. They foster a collaborative, fast-paced culture and offer flexible remote work opportunities.