Own and grow expansion ARR and renewal outcomes within assigned accounts.
Identify and close upsell and cross-sell opportunities aligned to customer value.
Manage a high-volume install base with structured outreach and CRM tools.
Cision is the global leader in consumer and media intelligence, engagement, and communication solutions, empowering over 75,000 companies including 84% of the Fortune 500. The culture champions curiosity, collaboration, and innovation, with a strong commitment to diversity and inclusion.
Own a scaled portfolio of SMB and mid-market accounts, using data to prioritize engagement and build multi-threaded relationships.
Drive retention and renewal outcomes by identifying risk early, coordinating mitigation plans, and leading commercial conversations.
Partner with Sales, CSMs, FDEs, and cloud-provider teams to expand adoption of DoiT's products and expertise.
DoiT is a global technology company that helps cloud-driven organizations leverage the cloud for growth and innovation, combining data, technology, and human expertise to solve complex multicloud problems. The company is an award-winning strategic partner of AWS, Google Cloud, and Microsoft Azure, serving more than 4,000 customers worldwide with a remote-first culture of entrepreneurial 'Do'ers.'
Manage a portfolio of 30-40 customer accounts, focusing on retention and satisfaction.
Lead renewal processes and identify growth opportunities within accounts.
Build strong relationships with key stakeholders and collaborate with cross-functional teams.
InfluxData develops InfluxDB, the leading time series platform for collecting, storing, and analyzing time series data. The company is remote-first with a globally distributed workforce.
Own a book of existing SMB accounts and drive expansion revenue through adoption, renewal, and growth strategies.
Build deep customer relationships, conduct business reviews, and position GitLab products at every lifecycle stage.
Partner with Renewal Managers and cross-functional teams to close renewals, forecast accurately, and maximize ARR.
GitLab is the intelligent orchestration platform for DevSecOps, helping organizations increase developer productivity, improve operational efficiency, and reduce security risk. Trusted by more than 50 million users and over 50% of the Fortune 100, GitLab fosters a high-performance culture driven by values, AI adoption, and continuous knowledge exchange.
Own a portfolio of high-value SMB accounts as a trusted advisor, driving retention and growth.
Proactively expand accounts across Toptal's full portfolio, including specialized talent, HireGlobal, and AI-driven services.
Manage the full client lifecycle, from discovery to closing expansion, while keeping accurate Salesforce data.
Toptal is a global network of top talent in business, design, and technology that enables companies to scale teams on-demand. It is the world's largest fully remote workforce, with $200+ million in annual revenue and a culture encouraging innovation, social interaction, and fun.
Manage and grow a high-volume portfolio of SMB healthcare customers, focusing on retention, renewals, and expansion.
Drive customer adoption and satisfaction through proactive engagement, onboarding support, and scalable account management processes.
Collaborate cross-functionally with Customer Success, Sales, Product, and Support to ensure clinicians receive exceptional value from Freed's products.
Freed combines clinician insights with AI technology to create products that make clinicians happier, starting with an AI scribe that automates medical documentation. With over 28,000 paying clinicians and backing from Sequoia Capital, Freed is rapidly expanding and values fast, ambitious, and smart individuals who want to care for the people who care for our health.
Drive strategic account growth by identifying and closing expansion opportunities within existing enterprise accounts.
Build deep relationships with stakeholders and act as the voice of the customer across internal teams.
Maintain CRM hygiene and execute data-driven territory plans to maximize retention and lifetime value.
Acquia empowers ambitious brands to create digital customer experiences using its open source Drupal-based Digital Experience Platform. The company is headquartered in Boston, is Great Place to Work-Certified, and is recognized as a market leader by analysts.
Own and grow revenue for some of Fly.io's largest and fastest-growing accounts.
Handle inquiries from accounts on track to join the top customer list and turn them into relationships.
Watch usage signals and start conversations when data shows something changed.
Fly.io builds computers for agents: fast, isolated, disposable infrastructure reachable from anywhere, at any scale. The culture is direct, non-salesy, and values honesty and written communication.
Drive retention and growth by running renewal cycles and expanding existing accounts.
Own the full contract lifecycle, from outreach through negotiation and execution.
Manage a mixed book of customers and maintain accurate forecasts in Salesforce.
Fal is the generative media ecosystem powering the next generation of AI products, providing infrastructure, tools, and model access for developers and enterprises. The company offers a unified platform combining high-performance inference, orchestration, and observability to make AI-native products practical at scale.
Own a book of business from post-sale handoff through renewal and expansion, building strong mid-market customer relationships.
Identify expansion opportunities, conduct quarterly business reviews, and present tailored product demonstrations.
Manage pipeline and forecasting using Salesforce and other tools, with meticulous documentation and organization.
MaintainX is a mobile-first work execution platform helping industrial and frontline teams reduce downtime and run better operations. With more than 13,000 customers and now part of Autodesk, it's a fast-paced, high-growth environment focused on customer success.
Manage a portfolio of ~100 commercial and mid-market customers, owning account plans, whitespace strategy, and expansion forecasts.
Identify, qualify, and close expansion opportunities including add-on capacity, cross-sell, upsell, and new workloads.
Partner with Customer Success, Renewals, and Sales Engineering to translate adoption and risk into growth plans.
Qumulo's cloud data platform manages exabytes of demanding enterprise data, unifying files and objects across edge, core, and cloud. With over 1,100 customers and a collaborative, data-driven culture, Qumulo powers mission-critical workloads worldwide.
Own the commercial and strategic health of Pencil accounts, building trusted relationships with budget-holding stakeholders.
Manage QBRs, roadmap conversations, renewals, and account documentation to tell a clear partnership narrative.
Partner with CST counterparts and proactively identify expansion and upsell opportunities.
Pencil is an advertising technology company whose SaaS product uses Generative AI to transform content creation. It fosters a culture of ownership, proactive communication, and polished client management.
Manage an assigned portfolio of customer renewals, driving them to on-time closure through consultative conversations and identifying expansion opportunities.
Prepare and send renewal quotes and documentation accurately, analyzing moderately complex situations and collaborating with Sales, Customer Success, and Finance.
Maintain accurate CRM records, prioritize tasks, and contribute to team goals while communicating proactively with customers and stakeholders.
GitLab provides an intelligent orchestration platform for DevSecOps, helping organizations improve developer productivity and security. Trusted by over 50 million users and more than 50% of the Fortune 100, GitLab fosters a high-performance, values-driven culture with continuous knowledge exchange.
Manage client retention, growth, and successful onboarding of new clients.
Oversee day-to-day account activities, program execution, and client reviews.
Collaborate with internal teams to drive engagement and resolve issues.
Personify Health offers a personalized health platform that combines health plan administration, wellbeing solutions, and care navigation to improve outcomes. The company is mission-driven, values diverse perspectives, and supports employee wellbeing with professional development and comprehensive benefits.
Build relationships with targeted clients and strategically consult to strengthen retention and recurring revenue.
Educate clients on new products, features, and industry knowledge to maximize their Subsplash investment.
Develop innovative solutions tailored to client needs and help them succeed in platform utilization.
Subsplash is an engagement platform for churches, Christian ministries, non-profits, and businesses, serving 14,000+ clients. The company is a team of 290+ mission-driven people committed to humility, innovation, and excellence.
Drive revenue growth through client retention, expansion, and cross-selling across Becker's product portfolio.
Manage strategic accounts by building multi-threaded relationships and acting as a trusted advisor.
Collaborate cross-functionally with marketing, product, and customer success to optimize pipeline and forecasting.
Becker Professional Education, part of Colibri Group, is a leader in CPA and CMA exam review and CPE. With over 1 million CPA candidates served, the company fosters a culture of Love, Joy, Boldness, Teamwork, and Curiosity.
Own strategic client relationships, acting as the senior day-to-day contact across senior, regional, and market stakeholders.
Lead client status meetings, account reviews, governance forums, and Executive Business Reviews while coordinating internal teams to ensure delivery.
Identify and drive renewals, upsells, and expansion opportunities across markets, brands, teams, and capabilities.
Massive Rocket is a rapidly scaling Braze and Snowflake agency that transforms how digital marketing, product, and engineering teams connect using cutting-edge web, mobile, cloud, data, and AI technologies. The company is fast-growing with a culture of ownership, collaboration, and growth, targeting $100M in revenue.
Own the renewal portfolio and retention targets, managing renewals through structured timelines and weekly revenue forecasts.
Lead executive quarterly business reviews and serve as the primary customer advocate to drive adoption and mitigate churn.
Negotiate renewal pricing and contract terms while identifying expansion opportunities within existing accounts.
The company provides enterprise B2B software solutions for retail, consumer packaged goods, and consumer brand customers. It fosters a data-driven, collaborative culture focused on customer success, renewal growth, and building scalable processes.
Own run-state client portfolio health, leading operational check-ins and health reviews.
Build trusted relationships with key stakeholders and act as a strategic advocate for clients.
Drive renewals, upsell, and cross-sell opportunities to deliver ongoing value and growth.
Stoneridge Software is a Microsoft Dynamics implementation partner that helps businesses succeed with software solutions. As a 2025 Top Workplace Honoree, the company fosters a remote-forward culture emphasizing collaboration, continuous improvement, and work-life balance.
Build and maintain long-term customer relationships to maximize satisfaction and retention.
Identify and execute upselling and cross-selling opportunities to drive revenue growth.
Collaborate with internal teams to develop account strategies and stay informed on industry trends.
Documo is a fast-growing B2B SaaS company that helps businesses digitize and streamline document workflows through Intelligent Document Processing. It is a small, fast-growing tech company with a supportive, inclusive, and fun culture.