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UK

  • Manage a portfolio of 30-40 customer accounts, focusing on retention and satisfaction.
  • Lead renewal processes and identify growth opportunities within accounts.
  • Build strong relationships with key stakeholders and collaborate with cross-functional teams.

Account Management Renewals Communication Negotiation Customer Relationship Management

20 jobs similar to Commercial Account Manager

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North America

  • Hunt new logos and manage renewals across 40 accounts in North America Commercial.
  • Run cold outbound, discovery, POCs, and close deals with technical buyers.
  • Build multi-threaded relationships and expand usage through new use cases and upgrades.

InfluxData is the creator of InfluxDB, the leading time series platform used to collect, store, and analyze all time series data at any scale. InfluxData is a remote-first company with a globally distributed workforce, emphasizing a culture of humility, getting stuff done, and embracing failure.

$138,000–$172,000/yr
US Unlimited PTO

  • Drive revenue and retention by securing renewals, mitigating churn, and delivering expansion through value-based discussions and data-driven strategies.
  • Cultivate customer success and adoption by improving relationships, increasing product adoption, and collaborating across departments.
  • Execute strategic analysis and value articulation to inform decision-makers and maintain operational excellence.

New Relic builds an intelligent observability platform that empowers companies to thrive in an AI-first world. With a global team of innovators, they foster a diverse and inclusive culture committed to customer success.

North America India Unlimited PTO

  • Manage a high-volume portfolio of startup and early-stage SMB accounts, driving renewals, upsells, and day-to-day relationships.
  • Run the renewal pipeline end to end, forecasting accurately and closing on time, and negotiate commercial terms with confidence.
  • Spot and close expansion opportunities, get ahead of billing risk, and partner cross-functionally to maintain portfolio health.

Sprinto is an autonomous trust platform that centralizes compliance, audits, risk management, and AI governance. Backed by Accel, Elevation, and Blume Ventures with $31.8M in funding, Sprinto is trusted by over 4,000 organizations across 75 countries and has 300+ native integrations.

US 4w PTO 14w maternity 14w paternity

  • Manage a large book of ~300 commercial accounts using a 1-to-many, programmatic engagement model to deliver consistent value at scale.
  • Build and run scalable programs that drive adoption and expansion, such as onboarding journeys, product education series, and lifecycle campaigns.
  • Identify churn risks using health signals and product usage data, and partner cross-functionally to mitigate risks and drive expansion.

Render is building a modern cloud platform for developers to create AI-native full-stack applications, eliminating the tradeoff between hyperscalers and developer-friendly platforms. Trusted by over 7 million developers, the company has raised $260M in total funding and fosters a diverse, talented team that values craft, velocity, and user experience.

US

  • Retain and grow an established portfolio of customers.
  • Own a book of business and build trusted relationships.
  • Identify opportunities to expand partnerships and drive cross-selling.

$70,000–$100,000/yr
US

  • Manage renewal portfolio for assigned territory, maximizing value and mitigating cancellations.
  • Build and send quotes, track in Salesforce, and handle complex negotiations.
  • Collaborate with cross-functional teams and forecast weekly, monthly, and quarterly pipelines.

Ping Identity is a cybersecurity company that provides an intelligent cloud identity platform enabling secure and seamless digital experiences. With headquarters in Denver and global offices, they serve a diverse workforce, emphasizing innovation and a culture of respect and individuality.

$53,760–$105,000/yr
North America

  • Manage an assigned portfolio of customer renewals, driving them to on-time closure through consultative conversations and identifying expansion opportunities.
  • Prepare and send renewal quotes and documentation accurately, analyzing moderately complex situations and collaborating with Sales, Customer Success, and Finance.
  • Maintain accurate CRM records, prioritize tasks, and contribute to team goals while communicating proactively with customers and stakeholders.

GitLab provides an intelligent orchestration platform for DevSecOps, helping organizations improve developer productivity and security. Trusted by over 50 million users and more than 50% of the Fortune 100, GitLab fosters a high-performance, values-driven culture with continuous knowledge exchange.

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US

  • Own day-to-day relationships for a book of 120+ accounts, driving engagement and renewals.
  • Use data and dashboards to track health signals and forecast renewal outcomes.
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Netlify is the most popular platform for building, deploying, and scaling modern web applications, serving millions of developers and organizations. It is a Series D company with over $200M in funding, fully distributed, and focused on creating a collaborative and inclusive culture.

$115,000–$200,000/yr
Europe

  • Build strong, trusted relationships with key stakeholders across assigned mid-market and enterprise accounts.
  • Manage renewals end-to-end, leading with value delivered and usage data to ensure continued adoption.
  • Identify and pursue expansion opportunities through cross-sell, upsell, and new team adoption.

Cypress makes software testing faster and more reliable, improving development efficiency and quality. Used by 30,000+ organizations and a fully remote team of passionate, collaborative individuals, we are on a mission to positively impact the developer community.

$130,000–$170,000/yr
Canada Unlimited PTO

  • Own a portfolio of 60 customers, ensuring satisfaction, health, and renewals while managing expansion opportunities.
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Ada is an AI customer service company that helps enterprise companies deliver extraordinary customer experiences through automation. Established in 2016, Ada has powered over 5.5 billion interactions for brands like Square and YETI, backed by over $250M in funding and driven by a culture of growth and continuous improvement.

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US Unlimited PTO

  • Manage a portfolio of ~100 commercial and mid-market customers, owning account plans, whitespace strategy, and expansion forecasts.
  • Identify, qualify, and close expansion opportunities including add-on capacity, cross-sell, upsell, and new workloads.
  • Partner with Customer Success, Renewals, and Sales Engineering to translate adoption and risk into growth plans.

Qumulo's cloud data platform manages exabytes of demanding enterprise data, unifying files and objects across edge, core, and cloud. With over 1,100 customers and a collaborative, data-driven culture, Qumulo powers mission-critical workloads worldwide.

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  • Own and grow a portfolio of accounts, with net revenue retention and expansion as the primary success metrics.
  • Develop and execute account plans, negotiate renewals, and identify upsell and cross-sell opportunities.
  • Conduct quarterly value-based reviews with top customers and maintain accurate sales forecasts.

Mitratech is a global software company focused on simplifying operations in Legal, Risk, Compliance, and HR. They serve 20,000 client companies globally, including 30% of the Fortune 500, with a diverse and inclusive work culture.

Canada

  • Own the full sales cycle from prospecting and discovery to negotiation and close for commercial and mid-market accounts.
  • Combine hunting for new logos with farming a portfolio of approximately 40 existing accounts to drive retention and growth.
  • Engage technical buyers across engineering, DevOps, SRE, and IoT teams to deliver measurable revenue outcomes.

A technology partner offering open-source time-series data, observability, and monitoring solutions to commercial and mid-market organizations. The company operates in a globally distributed, collaborative culture that values ownership, continuous learning, and open-source principles.

North America

  • Drive incremental revenue and product adoption by serving as a strategic, consultative partner to key accounts.
  • Manage a portfolio of accounts, develop Customer Success Plans, and close complex deals with executive stakeholders.
  • Collaborate cross-functionally and use data-driven strategies to maximize customer satisfaction and revenue growth.

Freshworks builds uncomplicated service software that delivers exceptional customer and employee experiences. With over 4,500 employees worldwide, we foster a people-first, AI-driven culture focused on making a real impact.

$180,000–$200,000/yr
US Unlimited PTO

  • Own a book of renewals end to end, forecasting, negotiating, and closing on time.
  • Drive mid-term expansion by spotting usage signals and closing upsell and cross-sell opportunities.
  • Work high-velocity, transactional cycles to maximize retention and net expansion across SMB accounts.

Arize AI is the leading AI observability and evaluation platform, helping teams monitor, troubleshoot, and optimize AI systems. The Series C company has raised over $135M and serves 150+ leading enterprises including Booking.com, Uber, Siemens, and PepsiCo.

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United States Unlimited PTO

  • Manage and negotiate renewal contracts to minimize churn and foster customer success.
  • Collaborate with internal teams to ensure timely renewals and identify expansion opportunities.
  • Maintain accurate CRM data and conduct quarterly reviews to communicate customer health.

Bluesight creates healthcare IT solutions that increase efficiency, safety, and visibility for health systems and pharmaceutical manufacturers. They are a high-growth company with a start-up culture and over 3,000 customers.

France

  • Own and develop a portfolio of key enterprise clients, building long-term strategies for growth, adoption, satisfaction, and retention.
  • Develop a deep understanding of Didomi's product suite and generate new qualified opportunities through use cases and strategic recommendations.
  • Manage the full commercial relationship from discovery to closing, including upsell and cross-sell within existing accounts.

Didomi is a consent management platform that helps companies manage user consent and data privacy. With more than 2,000 customers, they focus on strategic enterprise account management.

US

  • Own the renewal calendar and drive the timeline, leading conversations from confirmation to signature.
  • Maintain a weekly forecast of renewals, reporting accurately and flagging risks early.
  • Spot at-risk accounts and route them to the right owner, collaborating with Customer Success and Account Management.

We are transforming the woodworking industry with purpose-built, cloud-based ERP software for custom manufacturers. Founded in 2016, we are a globally distributed team of 200+ professionals united by deep software expertise and a shared passion for solving meaningful problems.

$75,000–$80,000/yr
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  • Manage client retention, growth, and successful onboarding of new clients.
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Personify Health offers a personalized health platform that combines health plan administration, wellbeing solutions, and care navigation to improve outcomes. The company is mission-driven, values diverse perspectives, and supports employee wellbeing with professional development and comprehensive benefits.

India Unlimited PTO

  • Manage an assigned portfolio of customer renewals, tracking key dates and driving on-time closure.
  • Have consultative conversations with customers to understand product usage and identify expansion opportunities.
  • Prepare and send renewal quotes and documentation accurately while collaborating with Sales, Customer Success, and Finance.

GitLab is the intelligent orchestration platform for DevSecOps, helping organizations speed up software delivery and improve security. Trusted by over 50 million users and more than half of the Fortune 100, GitLab maintains a high-performance, AI-driven remote culture.