Source Job

• Drive CRM strategy and translate business goals into an effective CRM marketing strategy.
• Develop and execute operational plans to onboard new users and engage a broad audience.
• Monitor campaign performance, analyze key metrics, and provide data-driven insights for optimization.

NerdWallet is looking for a CRM Manager to manage and drive email communications for our user base and committed to pursuing and hiring a diverse workforce.

Own end‑to‑end execution of lifecycle journeys for install‑base customers across channels focused on adoption, expansion, and renewal. Use customer, product usage, and billing data to define segments and tailor campaigns accordingly. Run A/B and multivariate tests on messaging, timing, triggers, and segmentation.

Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally.

Lead a team of Customer Engagement Managers, Senior CEMs, and Team Leads to drive customer satisfaction, retention, and adoption. Balance people leadership with operational oversight, coaching your team to deliver consistent results while monitoring performance against key metrics. Refine and scale team processes to improve efficiency, data accuracy, reporting, and the overall customer experience.

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities.

Build and optimize lifecycle programs across onboarding, activation, expansion, and retention. Own the email channel roadmap and continually identify opportunities to improve engagement and conversion across key funnel stages. Translate audience insights, product behaviors, and lifecycle signals into targeted messaging and personalized journeys.

Honeycomb is a service for the near and present future, defining observability and raising expectations of what developer tools can do!

• Design Master Journey Blueprints, define customer needs, map journey logic, and set experimentation hypotheses for all new and evergreen lifecycle programs.
• Drive Experimentation & Causal Analysis, partner with Growth Data Scientists and Analysts to design rigorous test methodologies with clear hypotheses and success metrics.
• Refine System Logic & Orchestration, collaborate with Orchestration Managers, System Specialists, and MarTech Analysts to optimize automation systems.

Life360's mission is to keep people close to the ones they love through their mobile app and Tile tracking devices. Life360 has more than 500 remote-first employees and delivers peace of mind and enhances everyday family life.

• Lead and manage a team of CRM strategists, overseeing the development of CRM strategy for clients.
• Deliver strategic responses to client briefs and translate recommendations into actionable plans.
• Conduct strategy sessions based on lifecycle stages, best practices, and key principles.

Massive Rocket is a high-growth Braze & Snowflake agency that connects digital marketing teams with product and engineering units. Founded 5 years ago, they aspire to reach $100M in revenue, delivering human experiences at scale, leveraging the latest technologies.

Lead the Lifecycle Center of Excellence, focusing on growth-driven use cases to sustainably grow the MAU base. Lead redesign of the new user onboarding journey to optimize activation, engagement, and conversion metrics. Create and execute resurrection/re-engagement campaigns to win back lapsed or churned users.

Fetch empowers consumers to live rewarded throughout their day and is reshaping how brands and consumers connect in the marketplace.

• Manage trial conversion nurtures and enterprise journey programs.
• Curate and distribute customer-facing newsletters.
• Monitor and build reporting of key lifecycle metrics.

AlphaSense is a market intelligence platform that helps companies remove uncertainty from decision-making. They have over 2,000 employees globally and offices in multiple countries.

• Lead the strategy for lifecycle programs involving a mix of email, push, and in-app delivering best-in-class communications.
• Build and execute complex CRM campaigns that guide clients to relevant products and services within the Kraken ecosystem.
• Conduct data analysis of campaign results, while using data to optimize and create operational plans and manage spend.

Kraken is a mission-focused company rooted in crypto values that aims to accelerate the global adoption of crypto, so that everyone can achieve financial freedom and inclusion.

Build, test, deploy, and optimize email marketing campaigns using Adobe Journey Optimizer (AJO). Develop and maintain complex audience segments using customer data across multiple platforms. Deliver actionable insights and strategic recommendations to inform ongoing optimization and stakeholder decision-making.

Sia is a next-generation, global management consulting group that combines strategy and management capabilities with data science and creativity.

• Drive product adoption and engagement through scalable programs.
• Use data and automation to deliver timely messaging.
• Partner with cross-functional teams to improve customer outcomes.

Jasper is the leading AI marketing platform, enabling the world's most innovative companies to reimagine their end-to-end marketing workflows.

• Lead the strategy, development, and optimization of multi-channel campaigns including email, SMS, and direct mail.
• Partner with internal teams to guide messaging, targeting, and design, ensuring alignment with client objectives.
• Track campaign performance metrics, provide timely reporting, and identify opportunities for continuous improvement.

Scorpion is the leading provider of technology and services helping local businesses thrive by understanding market dynamics and delivering excellent customer experiences.

• Design and execute a holistic, data-backed lifecycle marketing strategy for customer acquisition, conversion, nurturing, and win-back across all products and geos.
• Lead the strategy and execution of sophisticated omnichannel campaigns (email, in-app, push, SMS, referral, etc.) mapped precisely to the customer journey stages.
• Define and own content-driven nurture and re-engagement strategies focused on driving activation, retention, and maximum Partner success.

Constant Contact empowers people everywhere to pursue their dreams by giving them all the help and tools they need to grow online. They are awesome people who take ownership and make an impact with the mindset, integrity and courage of a small business owner.

The Sales Operations Manager will play a critical role in enabling and scaling our sales organization. You will work at the intersection of sales, marketing, data, process, and technology. Your efforts will directly support revenue growth, quota attainment, and lifecycle efficiency within our customer base.

Momence is a next-generation booking and communications platform for experience-based businesses, helping over 1,500 businesses with scheduling, payments, communication.

Shape communication with patients and advocates throughout their journey. Refine lifecycle programs and scale operational excellence across channels. Collaborate with teams to improve patient satisfaction.

Solace is a Series B startup founded in 2022 and backed by Inspired Capital, Craft Ventures, Torch Capital, Menlo Ventures, and SignalFire.

• Build programs that engage, retain, and grow our customer base.
• Own customer engagement efforts, lifecycle campaigns, customer advocacy, and voice-of-customer programs.
• Build a repeatable, data-driven customer marketing program that fuels adoption, expansion, and advocacy.

Launched in 2018, Forethought offers the world’s most advanced AI agents for CX — enterprise-ready and built for every customer moment.

• Define and communicate a clear product vision and strategy for the Bonzo CRM platform, ensuring alignment with business objectives and market opportunities.
• Define and maintain a comprehensive product roadmap for the CRM platform, prioritizing features and enhancements based on customer needs, market trends, and business goals.
• Lead cross-functional teams, including UX, engineering, marketing, and operations, to deliver high-quality CRM solutions.

New American Funding enables Sales teams to drive Sales activities for loan origination and other supporting processes.

• Execute and optimize email campaigns across CRM platforms.
• Design automated lifecycle journeys using triggers and conditional logic.
• Analyze key metrics to uncover trends and improvement opportunities.

EX Squared LATAM partners with innovative, digital-first companies to build high-impact remote teams across Latin America.