Own the merchandising and discoverability strategy, defining placement, sequencing, and logic for what surfaces to guests.
Partner with Product, Engineering, and Supply on ranking, personalization, and reporting to improve discoverability.
Build dashboards and measurement for discoverability, spotlights, and placement performance to enable data-driven decisions.
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country globally. The company is committed to inclusion and belonging, fostering diverse ideas to develop the best products and services.
Execute onboarding and enablement roadmaps across multiple priorities and geographies.
Optimize enablement systems, content repositories, and reporting to ensure trainer consistency.
Lead product change and system updates to drive customer adoption and operational excellence.
Dandy is transforming the dental industry with technology, simplifying and modernizing every function of dental practices. Backed by leading venture capital firms, it is a rapidly growing startup with a global scope and a culture of innovation and support.
Lead a team of enablement specialists to build world-class content and training programs.
Drive GTM activation at scale, equipping field and operations teams with tools to acquire and retain supply.
Partner cross-functionally to embed enablement insights into strategic initiatives and measure ROI.
Airbnb connects travelers with unique stays and experiences offered by millions of hosts globally. Founded in 2007, the company has grown to over 5 million hosts and 2 billion guest arrivals, fostering a culture of inclusion and innovation.
Define and execute a forward-looking customer learning and enablement strategy aligned with product adoption and business growth.
Lead the design of a scalable learning ecosystem incorporating AI-enabled personalization and emerging technologies.
Partner with cross-functional teams to embed learning into customer journeys and measure program effectiveness through KPIs.
The partner company focuses on transforming customer education through modern learning and AI-enabled experiences. It is a remote-first organization with a collaborative and innovative culture.
Define and own the product vision, strategy, and roadmap for Horizontal marketplace, driving customer-centric innovation with a focus on growth, retention, and monetization.
Lead AI transformation for the horizontal domain, incubating and developing a fully agentic marketplace.
Lead a product organization of around 15 people, emphasizing strong product management fundamentals, experimentation, and opportunity discovery.
OLX is a global leader in facilitating trade, building leading marketplace ecosystems enabled by tech, powered by trust, and loved by customers. It serves tens of millions of people every month and is backed by Prosus, a global consumer internet group.
Drive strategic initiatives to improve user experience and support efficiency across Stripe.
Collaborate closely with Support leadership and cross-functional leaders to inform decision-making.
Manage end-to-end execution of large projects that transform operations and deliver quantifiable impact.
Stripe is a financial infrastructure platform for businesses, enabling millions of companies to accept payments and grow revenue. With a massive mission to increase GDP of the internet, Stripe fosters a culture of passion, grit, and integrity, and seeks diverse perspectives.
Own the strategic direction and roadmap for Implementation and Learning, grounded in data.
Manage and develop a team of implementation and learning content specialists.
Design learning programs and implementation processes that flex with UI evolution and new technologies.
Campminder builds software for summer camps, enabling meaningful experiences for kids. With over 100 employees and 20+ years of experience, they are stable, profitable, and have a values-led culture focused on work/life balance.
Data thought partner to product and business leaders across teams through providing insights, recommendations, and enabling data informed decisions.
Drive day to day analytics and create scalable data tools.
Identify pain points in customer support operations and work with product leadership to improve experiences for our guest, host and agent community.
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.
Build and manage partner relationships within assigned territory to drive retention and growth.
Analyze data and utilize data-driven recommendations to identify strategic opportunities.
Prospect and onboard new high-quality supply while managing professional host accounts.
Airbnb is a global travel platform that connects hosts and guests for unique stays and experiences. With over 5 million hosts and 2 billion guest arrivals, the company fosters a culture of inclusion and belonging.
Build, deliver and facilitate cohort-based one:many programs for customers, guiding groups through structured learning journeys.
Design new, innovative experiences tying together physical and digital assets to live sessions or Community experiences.
Produce new and leverage existing training materials in accordance with team standards and brand guidelines.
Samsara is a pioneer of the Connected Operations Cloud, helping organizations improve safety, efficiency, and sustainability of physical operations. As a recently public company, they are building a hyper-growth environment with a focus on customer success.
Lead and mentor a team of Onboarding Coaches to deliver exceptional customer onboarding experiences.
Drive adoption of AI and modern tooling to eliminate administrative tasks and focus on strategic guidance.
Partner with Sales, Product, and Support to convert feedback into systemic improvements and ensure customer retention.
Cloudbeds provides an intelligently designed platform that powers properties across 150 countries, transforming hospitality operations through a unified system. With over 650 employees across 40+ countries, the company fosters a remote-first culture focused on innovation and AI-powered solutions.
Design and deliver scalable customer education programs including digital programs, live webinars, and cohort-based training.
Create and maintain training materials, video tutorials, and job aids using AI tools and instructional design principles.
Analyze engagement data and partner with cross-functional teams to improve learning experiences and close knowledge gaps.
This company provides a leading connected-operations technology platform. It fosters a collaborative and inclusive culture emphasizing customer success, ownership, curiosity, growth, and teamwork, with an employee-led remote working model.
Manage onboarding workflows on Sana (our AI-native LMS) and ensure a smooth experience for new hires globally.
Own LMS administration, course assignments, catalogue hygiene, and generate reports on learner engagement.
Build simple learning modules using AI-native tools, coordinate with internal teams, and run learning sessions end-to-end.
HighLevel is an AI-powered business operating system that gives agencies, entrepreneurs, and SMBs the infrastructure to build, automate, and scale. With over 2,000 team members across 10+ countries, we operate as a global, remote-first organization built for speed and ownership.
Lead the strategic alignment, design, delivery, and evaluation of the Community Wishlist program portfolio.
Manage budgets, vendors, and cross-functional dependencies to turn community requests into measurable impact.
Build and maintain relationships with diverse stakeholders, facilitating shared objectives and transparent reporting.
The Wikimedia Foundation operates Wikipedia and other free knowledge projects. It is a remote-first nonprofit with staff in over 40 countries, supported by millions of individual donors.
Own and evolve Mercury's Product Launch Program, ensuring smooth launches and continuous improvement.
Lead the New Grad PM Rotational Program and build PM onboarding experiences for new hires.
Design and operate programs for product culture and cross-functional initiatives across teams.
Mercury is a fintech company building radically different banking services for startups. They are a high-growth technology company with a focus on product culture and operational excellence.
Lead and develop world-class enablement programs for global partner community and internal teams.
Architect and execute enablement strategies to accelerate VAR and MSP partners, driving ARR growth.
Collaborate with Global Channel Leadership and internal teams to create and refine training content and certification programs.
KnowBe4 empowers the modern workforce to make smarter security decisions every day. Trusted by more than 70,000 organizations worldwide, they are a pioneer in digital workforce security, securing both AI agents and humans with a platform that includes attack simulation, training, and agent security.
Work directly with the founder to build and run the product function across both consumer and schools (B2B) roadmaps in multiple countries
Own core metrics like engagement, retention, and conversion, and partner with engineering and design to scope, prioritize, and ship features
Define product strategy, roadmap process, and structure for the product org as we scale past founder-led prioritization
SimpleStudy is a consumer AI platform that helps students stay motivated to study subjects like Biology, Mathematics, Literature, and Art. Our small team has already helped over 1.5 million students worldwide and we are growing rapidly, with ~40-50k new students joining each week.
Lead end-to-end onboarding for medium and high-value hospitality clients, coordinating implementations across multiple properties and teams.
Design and deliver customer training programs and provide proactive consultation to improve platform adoption and long-term value.
Use AI tools to accelerate content creation, streamline communication, and identify onboarding risks while managing projects effectively.
Jobgether is an AI-powered job matching platform that connects candidates with hiring companies. It operates as a partner company managing applications and next steps for employers, with a remote-first and flexible culture emphasizing ownership and adaptability.
Coach and develop a team of 5 high-performing ICs, fostering a culture of ownership and continuous improvement.
Baseline operations across volumes, cycle times, quality, and cost, then build a prioritized improvement roadmap.
Partner with Product Managers and Engineering Leads to ensure operational insight shapes the product roadmap.
Canva is an online graphic design platform that enables users to create visual content. They are a large, fast-growing company with a culture of innovation, collaboration, and operational excellence.
Lead the strategy and end-to-end execution of onboarding programs, including cohort planning and curriculum sequencing.
Develop learning enablement plans for product launches and process changes impacting service center teams.
Manage timelines, deliverables, and cross-functional alignment across Learning, Operations, and support functions.
The partner company operates a large-scale service environment focused on healthcare-related services. It fosters a collaborative, cross-functional culture with a commitment to inclusive leadership and continuous development.