Own member growth and hit enrollment targets across Maven's core business as the cross-functional control tower.
Build and scale the enrollment engine from eligible population to activated member across launches and acquisition.
Lead central operations, strategy & ops, and AI enablement to raise analytical rigor and operational discipline.
Maven Clinic is the world's largest virtual clinic for women and families, offering end-to-end healthcare programs through employer and health plan partnerships. Founded in 2014, it has raised $425M and earned numerous awards for its innovative, mission-driven culture.
Owns the people-management engine behind the care team, ensuring hiring, training, and performance drive predictable outcomes.
Develops demand-per-member models that accurately allocate care team resources based on member complexity.
Designs and governs SOPs, SLAs, and algorithms that operationalize care team workflows system-wide.
Twin Health empowers people to improve and prevent chronic metabolic diseases like type 2 diabetes and obesity using AI Digital Twin technology. With over $100 million in funding, Twin is scaling rapidly across the US and globally, recognized as an innovator and top workplace.
Stand up the client delivery engine by defining architecture and building models for forecasting.
Set cross-functional priorities with data, marketing, and pharmacy teams.
Shape the post-sale client lifecycle to expand relationships and define optimal operational models.
Leap is a fast-growing benefits solutions company that reshapes how specialty drugs are delivered and financed, eliminating hidden markups and expanding access. They partner with numerous Fortune 500 companies and are building an outlier company with real impact, seeking focus, energy, and commitment.
Own end-to-end marketplace performance for assigned client programs, including SLA attainment, clinician pay cost, and roster health.
Lead cross-functional projects that shape scaling strategies, from stabilizing rosters through demand volatility to launching new client programs.
Drive data-driven decisions using SQL, Looker, and Excel to optimize staffing, cost, and real-time response playbooks.
Wheel is evolving the traditional care ecosystem by equipping innovative companies with a premier platform to deliver high-quality virtual care at scale. We are a fast-growing telehealth company that values innovation, collaboration, and operational excellence.
Own long-term workforce planning and capacity strategy across all Customer Success channels.
Develop workforce models and capacity plans translating demand forecasts into staffing and labor investment recommendations.
Analyze workforce performance and deliver strategic reporting to optimize operations and headcount planning.
Ashley Digital is the e-commerce arm of Ashley Furniture Industries, the world's largest home furnishings manufacturer and retailer. They are a fast-moving, highly collaborative team driving digital innovation for millions of customers.
Own utilization, capacity planning, workforce planning, and people operations for a professional services organization.
Design and implement AI-powered workflows and automation to eliminate repetitive work and improve decision-making.
Lead a small operations team and partner with senior leadership to build scalable systems and processes.
The partner company is a fast-growing professional services organization that helps clients scale efficiently. It is a lean, profitable, and experimental remote team with a culture of ownership and autonomy.
Lead business operations and access strategy, including analytics on retention and network optimization.
Build a program-management engine for cross-functional launches and transformations.
Drive operational efficiency and workforce management, including forecasting and process improvements.
Octave is a modern behavioral health practice providing high-quality, accessible therapy through in-person and virtual clinics. The company is building a sustainable care system with a focus on equity, affordability, and effectiveness, while supporting providers and clients alike.
Lead Specialty Care's P&L mechanics and financial drivers to identify levers for sustainable growth and margin expansion.
Drive cross-functional alignment across Product, Clinical, Marketing, and Operations to set strategic roadmaps and execute high-impact initiatives.
Build AI-native workflows, capacity models, and operational metrics to scale care programs for high-acuity members.
Spring Health is a global mental health company eliminating barriers to care with an AI-native platform for coaching, therapy, medication, and specialty care. It reaches over 170 million people worldwide and has outcomes validated by JAMA Network Open.
Lead multiple Team Leads overseeing credentialing operations, ensuring efficiency, accuracy, and compliance.
Own client health KPIs, drive performance metrics, and resolve escalations to ensure SLAs are met.
Partner with internal teams to optimize workflows, implement process improvements, and ensure business continuity.
CertifyOS builds the data infrastructure that powers modern healthcare by automating provider licensing and credentialing. Backed by leading investors, they have a high-ownership team focused on solving real infrastructure problems for millions of patients.
Own team utilization, capacity planning, and billability, maintaining the resource model and automating routine reporting.
Design and own the delivery operating system, including SOPs, handoffs, onboarding, and AI workflow automation.
Drive AI and automation adoption across operations, identifying manual bottlenecks and deploying systems to eliminate them.
Omniscient is an organic growth agency that builds revenue-focused organic growth systems for B2B software companies. They are a lean, agile, and experimental 30-person bootstrapped, profitable team that thrives on R&D and innovation.
Use data-driven insights to drive strategic change and optimize workflows for the revenue cycle management team.
Collaborate with cross-functional teams including Product, Engineering, and Operations leadership to improve efficiency and scalability.
Lead and coach a remote team of up to 20 employees, fostering a winning team culture and managing performance.
Spring Health is a global mental health company on a mission to eliminate every barrier to mental health. Alma, a Spring Health Company, simplifies access to high-quality, affordable mental health care, with over 20,000 therapists in its network and recognized as one of Inc's Best Workplaces.
Own enterprise contact demand forecasting and capacity planning across internal and BPO teams.
Lead workforce management platform migrations (Verint, Webex, Amazon Connect) and modernize scheduling and real-time operations.
Deliver decision-ready executive communication and build high-performing analytical teams through coaching and change leadership.
HealthEquity administers HSAs, FSAs, HRAs, COBRA, and commuter benefits, empowering healthcare consumers to save and improve lives. It is a large company with a strengths-based, empowerment-oriented culture focused on member experience and operational excellence.
Drive development and implementation of data capture and analysis strategy from multiple sources.
Synthesize data to build evidence supporting clinical, financial, and operational strategy.
Lead cross-functional financial performance analyses and present actionable insights to leadership.
Dignity Health MSO provides managed care administrative and clinical services to medical groups and hospitals. As part of CommonSpirit Health, it focuses on improving population health and quality of care through data-driven strategies.
Own the three numbers (LTV/CAC, gross margin, growth) and hit targets while improving unit economics.
Run the operating engine including clinical ops, RCM, sales, growth, quality, compliance, finance, and HR through a disciplined rhythm.
Champion the patient funnel and advocate operation, integrating AI to lower costs and improve quality.
Dearest Care mixes smart software with human advocates to guide Medicare patients through diagnoses, bills, and care plans. They are a Series A company backed by top-tier investors, operating with a lean, impact-driven mindset and principles of conscious leadership.
Take operational problems from roughly defined to fully optimized, owning the design and implementation.
Design and document operating procedures, define metrics, and ensure data integrity.
Partner with product, train teams, and hand off sustained processes with clear ownership.
Finni Health helps BCBAs go independent by providing infrastructure for credentialing, payer contracting, revenue cycle, HR, compliance, and software. They are a YC-backed, small team moving fast in a heavily regulated industry.
Actively assess health plan core administration and operations to identify root-cause drivers of cost, quality, and compliance gaps.
Translate findings into a future-state roadmap and business blueprint that positions BPaaS as a path to improved efficiency and compliance.
Quantify the opportunity with financial models (ROI, IRR, cost-benefit) and build the business case for operations leadership.
HealthEdge provides a BPaaS operating model for health plans to improve efficiency, compliance, and operational outcomes. The company operates remotely and values transformation expertise and collaborative advisory engagements.
Define and execute a holistic provider performance vision, establishing standardized frameworks across clinical service lines.
Lead, mentor, and build a high-performing operations team, setting high-impact priorities.
Partner with Data Analytics to build a unified data vision and establish centralized systems to measure provider performance.
Lyra Health is a leading provider of evidence-based mental health care, serving more than 20 million people globally. The company has delivered more than 15 million sessions of mental health care and published more than 35 peer-reviewed studies.
Own key driver metrics (Part A, B, D, or Revenue) and make performance observable through reporting.
Improve clinical and operational processes by embedding with teams, documenting workflows, and piloting enhancements.
Build functional tooling using agentic coding tools and shape the quarterly roadmap with your functional leader.
Greenbrook Medical is building the new standard in primary care, delivering high-touch, relationship-based care through neighborhood clinics for seniors. Rooted in Tampa Bay and partnered with Tampa General Hospital, they are entering an exciting phase of growth backed by strong unit economics and experienced operators.
Lead the development and execution of Revenue Operations strategy to optimize performance of customer-facing teams.
Oversee sales force productivity, quota management, pipeline analysis, and compensation plan design.
Drive process excellence and cross-functional integration to scale operations and support AI transformation.
Omada Health reverses healthcare delivery by focusing on the space between doctor visits, using a virtual-first model for chronic disease management. They have served over two million members and are a Great Place to Work certified company with a remote-first culture.
Own daily execution of the chase queue, monitoring retrieval rates and AID ownership across roughly one million annual chases.
Oversee AI-enabled voice agent performance and adjust workflows to improve retrieval yield while reducing provider abrasion.
Manage staffing models, capacity forecasts, and serve as the operational point of contact for the customer retrieval relationship.
Reveleer provides a unified platform for risk adjustment, quality improvement, clinical intelligence, and member management, helping health plans and provider organizations navigate value-based care. The company is trusted by over 80 customer organizations nationwide and combines regulatory expertise with human-in-the-loop AI to support documentation integrity and operational readiness.