Develop and deliver onboarding and training programs for new hires and seasoned reps using instructional design best practices like ADDIE or SAM.
Own sales content management including playbooks, pitch decks, and battlecards, ensuring reps always have up-to-date assets.
Manage sales tech stack operations (CRM, sales engagement platforms, LMS) and track KPIs like Time to First Deal and Win Rate to evaluate program effectiveness.
QAD | Redzone redefines manufacturing through an intelligent, adaptive platform that connects people, processes, and data into a single System of Action. They are an Equal Opportunity Employer committed to diversity, equity, and inclusion, driving higher levels of belonging so employees can bring their whole self to work.
Coach agents to improve knowledge, engagement, and sales performance.
Collaborate with Operations Manager and Supervisors to develop and execute daily improvement plans.
Monitor calls and provide feedback via calibrations, one-on-ones, and live side-by-sides.
TP is a leading global provider of digital business services that partners with prominent brands to optimize operations through advanced technology and sustainable practices. With a global workforce of 500,000 across 300 languages, the company fosters a culture of inclusion and diversity.
Define and execute the technical sales strategy for our VOC product line.
Develop and scale Field Expertise within the Sales Engineering team.
Develop cutting-edge product demonstrations and Proofs of Concept (POCs).
Quantum Metric helps organizations put customers at the heart of everything they do by providing a simplified approach to monitor, diagnose and optimize digital journeys. They have been named to the Inc 5000 and the Deloitte 500 for the last six years.
Design and produce high-quality sales enablement materials including pitch decks, one-pagers, battle cards, and objection-handling guides.
Develop and deliver internal training programs, workshops, and onboarding curricula to educate sellers on product capabilities and sales methodology.
Define and track key enablement KPIs including content adoption, training completion rates, ramp time, and impact on win rates.
Swiftly is a retail digital technology company that empowers regional and independent grocers to compete in a digital-first world with app, web, loyalty, and e-commerce solutions. With 70+ retailer banners and Series C funding, it is the first to seamlessly connect digital and in-store shopping, operating as a collaborative team of experienced professionals.
Conduct engaging onboarding and ramp courses for ICS and leadership, emphasizing interaction and reducing new hire ramp time.
Collaborate with Sales leadership to pinpoint knowledge gaps and devise strategies for intervention enablement like skills training.
Track time-to-productivity and other ramp metrics for new hires, informing leadership of team performance across the ramp cycle.
DBT Labs is the pioneer of analytics engineering, helping data teams transform raw data into reliable, actionable insights. As of February 2025, they've surpassed $100 million in ARR and serve over 5,400 platform customers, backed by top-tier investors, and value empowering data practitioners.
Lead programs and initiatives that improve sales performance and engagement across Mercury's agency channel.
Build and scale training, certification, and enablement programs driving adoption and skill development.
Establish processes and practices that increase accountability and execution quality for the sales team.
Mercury Insurance helps people reduce risk and overcome unexpected events, serving customers for over 60 years. It is a midsize employer recognized by Forbes and values diverse perspectives, inclusion, and professional growth.
Lead, mentor, and coach a team of Customer Success Managers, ensuring they deliver exceptional customer experiences.
Monitor and analyze team performance metrics to drive consistent and scalable customer success outcomes.
Communicate effectively, present ideas, and build partnerships with contacts both inside and outside your immediate area of expertise.
Turnitin is a recognized innovator in global education, partnering with educators and institutions to develop learning integrity solutions. With over 16,000 academic institutions, publishers, and corporations using their services, Turnitin fosters a remote-first culture that prioritizes overall well-being.
Lead and develop a team of Tier 2 Customer Support Specialists through coaching, training, and performance management.
Monitor team performance against CSAT, response times, and QA scores, using data to drive improvement.
Serve as a bridge between frontline support realities and leadership, translating strategic goals into actionable plans.
Spectora is the leading SaaS property inspection platform that helps inspectors build and scale successful businesses. With a decade-long track record, the company touches about half of all property sales in the US and fosters a high-energy, humorous culture with a team that values growth and both IQ and EQ.
Design and launch a sales enablement function, including strategy, frameworks, and team structure.
Develop a multi-year roadmap aligned with Cohere’s revenue and product evolution, ensuring enablement scales with the business.
Create and curate high-impact resources (e.g., playbooks, battle cards, demo scripts, and certification programs) tailored to Cohere’s AI/ML solutions.
Cohere's mission is to scale intelligence to serve humanity by training and deploying frontier models for developers and enterprises building AI systems. They are a team of researchers, engineers, and designers passionate about their craft, with offices in Toronto, New York, San Francisco, London and Paris.
ezCater is a food tech platform for workplaces, connecting organizations with over 125,000 restaurants for employee meal programs and meetings. The company values innovation, high performance, and work/life harmony, with a collaborative and passionate team culture.
Build sales narratives from marketing assets into seller-ready stories.
Design and deliver training on sales psychology and qualification.
Co-present weekly Sales Deep Dive and measure content effectiveness.
TrustYou is a leading AI-driven hospitality platform dedicated to transforming guest experiences and empowering businesses to thrive. With a multicultural team of over 120 professionals working remotely across the globe, they help companies grow by achieving customer excellence.
Lead and coach a team of Account Executives, joining calls and providing real-time coaching to drive accountability and professional growth.
Drive outbound pipeline by building disciplined prospecting motions using sales engagement tools like Outreach and SalesLoft.
Oversee account management strategies to maximize retention, expansion, and partner satisfaction while owning forecasts and pipeline health.
Scaled Agile, Inc. (SAI) is a global training and enablement platform that helps enterprises navigate digital complexity and AI-driven work through SAFe® and enterprise AI programs. We back a network of over 400 partners and 2 million trained professionals, fostering a collaborative remote environment for our globally distributed team.
Own the structure, quality, and consistency of Precursive's knowledge base for end users and admins.
Deliver live customer training sessions, workshops, and webinars, and train internal teams on product workflows.
Partner with Product and Sales to ensure enablement assets reflect product intent and customer needs.
Precursive is a software platform for professional services teams in B2B software companies, built natively on Salesforce. They operate a small but highly collaborative team that values autonomy, clear ownership, and constructive challenge.
Own training design, documentation, tool adoption, playbook development, and rollout communications for supply and partnerships teams.
Drive partner sales program development, content and knowledge management, and structured training delivery.
Design onboarding and everboarding programs, support tool adoption, and manage feature rollout communications.
Engine is transforming business travel into a personalized, rewarding, and simple experience by bringing together corporate travel, a charge card, and spend management. Backed by Telescope Partners, Blackstone, and Permira, they are a cash flow positive, rapidly growing platform with over 30,000 companies and 1 million travelers, recognized as a best place to work.
Design and deliver scalable training programs for Customer Service Representatives across voice, chat, and email channels.
Partner with leadership to identify skill gaps and align learning solutions with operational and customer experience goals.
Measure training effectiveness using KPIs, learner feedback, and quality assurance data to drive continuous improvement.
Colibri is a pioneer in online professional education, offering web-based courses since 2001. The company serves over 1 million customers annually and employs more than 1,500 mission-aligned professionals, fostering a culture of love, joy, boldness, teamwork, and curiosity.
Execute global sales enablement strategies regionally to optimize buyer interactions and maximize sales results.
Drive adoption of AI-augmented technologies to improve field sales efficiency and tool proficiency.
Collaborate with sales managers and global teams to provide insights, coaching, and content dissemination tailored to regional market nuances.
Turnitin is a recognized innovator in the global education space, partnering with educational institutions to promote honesty, consistency, and fairness across all subject areas and assessment types for more than 25 years. The company has a remote-first culture with team members in over 35 countries, including the United States, Mexico, United Kingdom, Australia, Japan, India, and the Philippines, and values diversity and collaboration.
Implement Strategic Roadmaps alongside Lead Coaches, ensuring annual and quarterly priorities get executed with excellence.
Become a trusted partner to the executives and teams you serve, leading conversations and facilitating sessions.
Navigate complex conversations, build roadmaps, gather data, and make sure every priority stays on track.
Petra Coach works alongside leadership teams to help them build companies that perform without the owner at the center and help leaders step into potential they haven’t fully tapped yet. They are invested in building a team that operates with genuine trust and care.
Run live onboarding training sessions for new merchants via video calls, screen-shares, and occasional in-person visits.
Own the Post-Install support inbox, ensuring tight response SLAs and high-touch customer engagement.
Build and maintain scalable training materials and flag at-risk merchants early to drive long-term product adoption.
Scotch builds the next-generation operating system for beverage alcohol retailers, combining POS, payments, back office, and e-commerce for liquor stores. They have raised $28M from top venture firms and are recognized as a leader in liquor retail technology.
Coach Agents/Representatives to improve knowledge, engage consumers, and enhance sales skills.
Collaborate with Operations Manager and site Supervisors to drive improved performance.
Actively monitor agents via live listen and recommend changes when necessary.
TP is a leading global provider of digital business services. With a global workforce of 500,000 across 300 languages, we are a force for good in our communities and for our clients.
Lead, coach, and develop a team of ~8 customer support reps using Jane's 4C coaching model.
Handle customer escalations with empathy and partner cross-functionally to improve workflows.
Use support metrics and quality reviews to guide coaching and address performance challenges.
Jane is a founder-led, high-growth SaaS company building products and tools for healthcare clinics. With over 800 employees working remotely across Canada, the US, and the UK, the company fosters a culture of adaptability, resilience, and humility.