Your primary mission is to protect and grow a significant Book of Business.
You will drive deep account engagement through Executive Business Reviews (EBRs), roadmap discussions, and strategic value mapping.
By analyzing customer health and usage data, you will proactively identify risks and uncover opportunities for cross-selling and significant expansion.
Manage a portfolio of assigned customers, develop new business from existing clients and actively seek expansion opportunities to grow overall client revenue.
Meet and exceed your sales growth goals through forging relationships with key decision makers within target accounts with the end goal of securing new business and growing overall client revenue.
Stay current on our clients' business, industry, and key objectives and challenges so that you can be a trusted ally in providing thought leadership
Lifted is a talent, country, and contract-agnostic contingent workforce management solution, giving enterprises a unified way to source, contract, manage, and pay any type of contingent talent, anywhere in the world. They combine technology and global services into one seamless solution, helping enterprises hire faster, operate with confidence, and gain live visibility across all external talent.
Own and exceed retention (GRR) and expansion (New ARR) targets.
Build multi-threaded relationships across business and executive stakeholders.
Identify and qualify upsell and cross-sell opportunities based on customer goals.
ABBYY is a trusted partner for purpose-built AI and intelligent automation, solving complex problems for enterprise customers. They have over 600 employees across 15 countries and foster a culture of respect, transparency, and simplicity.
Manage a portfolio of top-tier assigned customers and develop new business from existing clients.
Actively seek expansion opportunities to grow overall client revenue.
Meet and exceed sales growth goals through forging relationships with key decision makers.
Instawork is an AI-powered labor marketplace connecting skilled workers with businesses in food services, hospitality, light industry, and logistics. They have hubs in San Francisco, Bangalore, and Chicago, serving thousands of businesses across more than 50 major markets in the United States and Canada.
Support active enterprise opportunities, including meeting preparation and opportunity tracking.
Assist with discovery activities, relationship building and strong documentation of customer requirements.
Help coordinate multi-stakeholder sales processes, including security reviews, technical evaluations, and procurement steps.
Patch My PC helps IT and Security teams automate, manage, deploy, and report on third-party updates in Microsoft ConfigMgr, Intune, and WSUS. They are a fully remote company of 150 employees who value improving the lives of their customers, team members, and communities.
Develop relationships with multiple C-suite personas across all product sales.
Oversee client relationship mapping to the account team to orchestrate an account strategy.
Be a trusted advisor to customers by understanding their business and advising them on ServiceNow.
ServiceNow, founded in 2004, is a global market leader providing AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Their cloud-based platform connects people, systems, and processes to empower organizations to find smarter ways to work.
Own gross and net retention across the AM organization.
Drive consistent upsell and expansion performance across both Enterprise and Strategic segments.
Coach managers on performance management, forecasting discipline, and strategic account thinking.
Freshpaint is a privacy-first data platform that helps healthcare organizations use modern marketing and analytics tools without exposing protected health information (PHI). Backed by top investors, they've raised tens of millions of dollars in funding to build the privacy infrastructure layer for healthcare’s digital future.
Own key customer relationships to drive measurable business outcomes and expand footprint.
Lead new customer onboarding and drive product adoption, while monitoring health metrics.
Identify and capitalize on expansion opportunities aligning with customer goals to maximize LTV.
Localize's platform helps over 700 companies automate the translation of their web and mobile applications. They are a fully remote team of around 30 people and offer a culture with an emphasis on work-life balance.
Oversee customer onboarding, post-launch reviews, quarterly business reviews, and executive check-ins to ensure customer success and satisfaction.
Work closely with Enterprise customers to understand their business objectives and create a tailored success plan that delivers tangible outcomes.
Provide guidance to enterprise customers on adopting and maximizing the usage of our solutions, focusing on long-term retention, expansion, and advocacy.
Aiwyn is the first complete platform for modern accounting firms. Backed by top-tier investors like Bessemer, KKR, and Revolution, they’re one of the fastest-growing scale-up SaaS companies in the world with world-class people, processes, and products.
Own and grow a book of existing customers by identifying upsell and cross-sell opportunities
Proactively outbound into strategic accounts using creative, personalized tactics
Lead customers through consultative discovery to match them with higher-tier solutions that fit their evolving workflows
Instrumentl is a mission-driven startup that helps the nonprofit sector drive impact, aiming to be the most-loved grant discovery and management tool. They are a hypergrowth YC-backed startup with over 3,000 nonprofit clients and emphasize a customer-focused, experimental, and collaborative culture.
Serve as the executive-level point of contact for strategic accounts, building long-term, trusted partnerships across C-Suite, Regional, Franchise, and Business Unit leaders.
Ensure account retention by leading Executive Business Reviews, navigating renewals, and proactively addressing risks to customer retention.
Develop and execute multi-year account strategies that expand H1’s footprint through cross-sell and upsell opportunities.
H1's mission is to provide a platform that can optimally inform every doctor interaction globally. They harness the power of data and AI-technology to unlock groundbreaking medical insights and convert those insights into action that result in optimal patient outcomes and accelerates an equitable and inclusive drug development lifecycle. H1 is committed to creating an inclusive workplace with equal opportunity for all applicants and teammates.
Build strong relationships with key personnel in assigned customer accounts.
Coordinate company personnel to meet account performance objectives and exceed expectations.
Proactively lead a joint company-strategic account planning process.
Redis is the company behind the fastest in-memory data platform. They help organizations deliver experiences in a faster way. They have over 10,000 worldwide customers valuing curiosity, diversity of thought, and innovation.
Develop prospecting strategy along with Business Development resource.
Identify ideal customers in region.
Manage pricing and contract negotiation process along with Varicent leadership and customers.
Varicent is transforming the Sales Performance Management (SPM) market by redefining how organizations achieve revenue success. Their SaaS solutions empower revenue leaders globally to design smarter go-to-market strategies and maximize seller performance.
Manage software renewals for assigned accounts, ensuring timely and successful contract renewals.
Identify opportunities to upsell and cross-sell additional software licenses, modules, or services to existing clients.
Develop account plans and strategies to achieve upselling and renewal objectives.
Panopto is the most customer-centric learning technology company in the world and the leader in visual and audio-based learning. They empower organizations to share knowledge effortlessly. Panopto has been adopted by more than 1,600 companies and universities worldwide with over 11 million end users.
Generate new business opportunities by selling directly to top tier digital analytics decision makers.
Manage 6-18 month sales cycles, including dovetailing customer requirements with Mixpanel's current or adjusted roadmap.
Develop relationships and uncover the needs of multiple key stakeholders to find value moments.
Mixpanel turns data clarity into innovation. They are trusted by more than 29,000 companies, including Workday, Pinterest, LG, and Rakuten Viber. Mixpanel’s AI-first digital analytics help teams accelerate adoption, improve retention, and ship with confidence via their industry-leading platform.
Develop and own a targeted account list and develop a territory plan for winning business with companies between 201-2,000 employees
Manage the customer buying journey from start to finish, providing subject matter expertise and guidance to prospective customers
Meet or exceed monthly and yearly revenue targets
Deel is an all-in-one payroll and HR platform for global teams. They are one of the largest globally distributed companies with a team of 7,000 spanning more than 100 countries, with a connected and dynamic culture that drives continuous learning and innovation.
Acquire new Atrium clients and retain existing ones by executing the Atrium Sales Process.
Manage client relationships through renewals, upselling, and periodic health checks to ensure client satisfaction.
Develop successful, long-term client relationships by providing exceptional service and fostering trust.
Atrium Campus provides campus card management solutions reimagined for the mobile generation for the higher education, senior living, corporate and government markets. We are a fast-growing and continuously evolving company with a passionate, positive-minded team from around the country that is supportive and encouraging of one another.
Act as a strategic partner to the Enterprise Director, maintaining strong relationships with Roo’s Enterprise clients.
Facilitate executive relationships alongside the Enterprise Director, ensuring a smooth transition from the Enterprise sales process through implementation and day-to-day account management.
Be a champion for our clients and work with our internal cross-functional teams to translate customer feedback into product insights
Roo is on a mission to empower animal healthcare professionals with opportunities to earn more and achieve greater flexibility in their careers and personal lives. Powered by groundbreaking technology, Roo has built the industry-leading veterinary staffing platform, connecting Veterinarians, Technicians, and Assistants with animal hospitals for relief work and hiring opportunities.
Maintain an accurate, robust pipeline and forecast of business opportunities
MariaDB has a big impact on the world as the backbone of applications used everyday. Companies large and small, including 75% of the Fortune 500, run MariaDB, touching the lives of billions of people.
Support the success and satisfaction of your portfolio of employer clients, helping ensure strong client retention and engagement
Monitor client health and engagement on an ongoing basis, flagging potential risks early and collaborating with your manager and team to develop mitigation plans.
Maintain strong client relationships, fostering satisfaction, loyalty, and advocacy, and supporting case studies or success stories where appropriate.
Maven is the world's largest virtual clinic for women and families on a mission to make healthcare work for all. More than 2,000 employers and health plans trust Maven's end-to-end platform to improve clinical outcomes, reduce healthcare costs, and provide equity in benefits programs.