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US Unlimited PTO

  • Manage new opportunity intake and presales scoping processes, including proposals and template scoping.
  • Interface daily with service leads, account executives, and technical leaders to support presales and delivery.
  • Maintain service opportunities in Salesforce and Jira to ensure accurate forecasting and pipeline analysis.

Salesforce Jira Project Management Process Improvement Communication

20 jobs similar to Professional Service Operations Specialist

Jobs ranked by similarity.

US Unlimited PTO 10w maternity 10w paternity

  • Lead intake and discovery for inbound configuration requests, defining scope and routing work between support and professional services.
  • Own post-go-live configuration projects, translating customer needs into technical requirements and prioritizing execution backlogs.
  • Coordinate upgrades, AI add-ons, data migrations, and cross-functional teams to deliver measurable customer outcomes.

They provide a sophisticated SaaS platform for security and IT operations. The company fosters a collaborative, customer-focused culture with high ownership and autonomy.

$49,700–$55,500/yr
US

  • Provide operational and administrative support for security projects, including planning, execution, and follow-up.
  • Manage Secure Journey Management tasks, including car and driver, close protection, and meet-and-greet services.
  • Assist with operational security requests and maintain accurate records across systems.

Everbridge provides critical event management technology to help organizations anticipate, mitigate, respond to, and recover from disruptions. They are a global company with a culture focused on resilience, safety, and operational continuity.

US Unlimited PTO

  • Support sales and marketing by requesting quotes, generating customer quotes, and managing Salesforce.com opportunities.
  • Maintain and grow regional business by liaising with customers, vendors, and internal teams, and analyze pipeline for accurate forecasting.
  • Assist the Marketing team with planning and coordinating regional events, including vendor sponsorship and venue arrangement.

GuidePoint Security provides trusted cybersecurity expertise, solutions and services that help organizations make better decisions and minimize risk. The company has grown to over 1,300 employees and serves as a trusted advisor to more than 6,200 customers, with a culture that values collaboration and mentorship.

$135,000–$172,500/yr
US Unlimited PTO 24w maternity 24w paternity

  • Support the evolution and transformation of our quote-to-revenue operations, providing the framework for the business to achieve essential success metrics.
  • Lead a team of services operations specialists responsible for daily processes, including month end revenue, invoicing in our PSA, and performing SOW Redlines.
  • Partner with the operations excellence team to implement ongoing improvements to our quote-to-revenue process and Professional Services Automation (PSA) system.

Smartsheet provides a no-code platform that unifies collaboration, workflows, and content management for enterprises, now integrating AI agents to automate tasks and uncover insights. With over 20 years of experience, the company fosters a culture of innovation and impact, supporting employees with flexible work, professional development, and comprehensive benefits.

US

  • Manage multiple projects and initiatives by developing project plans, timelines, milestones, and tracking deliverables.
  • Develop and maintain documentation, SOPs, workflows, and operational playbooks to ensure alignment across teams.
  • Create dashboards, reports, and executive briefings to communicate project status, KPIs, SLAs, and program performance.

A global technology and entertainment company operating at scale across multiple regions. They focus on large-scale corporate security systems and operational excellence within a collaborative, cross-functional environment.

US

  • Coordinate tasks and provide administrative support to project teams within the PMO.
  • Track project progress, prepare reports, and ensure work is completed on time.
  • Review project requirements and identify interdependencies with internal and external teams.

RedHelm is a technology partner delivering offensive and defensive cybersecurity alongside full-stack IT services. The company fosters a culture of innovation, accountability, and collaboration.

$45,000–$55,000/yr
US

  • Coordinate multiple active projects under the direction of the Project Manager, tracking tasks, tickets, and timelines.
  • Communicate proactively with clients and vendors regarding scope, scheduling, updates, and next steps.
  • Ensure follow-up on open items, maintain documentation, and escalate delays or blockers appropriately.

Darkhorse Tech provides comprehensive Dental-Specific IT services including managed services, startup projects, and software/hardware sales. With 13 years of experience, they service roughly 1400 clients nationwide and focus on building relationships and partnerships.

US Unlimited PTO

  • Collaborate with senior leadership and revenue-driven teams to drive projects and processes.
  • Take initiative, identify project needs, and manage stakeholders and vendors.
  • Create technical documentation and use AI tools to accelerate work.

Array is a financial innovation platform that helps digital brands, financial institutions, and fintechs bring consumer products to market faster. We are a remote-first company with a mission to empower millions of consumers to achieve their financial goals.

$115,728–$194,500/yr
US

  • Own all phases of complex, cross-functional digital programs, from planning through delivery.
  • Serve as the strategic bridge between business objectives and tactical execution.
  • Collaborate with creative, IT, marketing, and development teams to launch digital initiatives.

Samsara is the pioneer of the Connected Operations Cloud, helping organizations improve safety, efficiency, and sustainability through IoT data. It is a high-growth public company with a culture that encourages rapid career development, flexibility, and impact.

Philippines

  • Own day-to-day execution of Salesforce implementation engagements, including project schedule, budget, and resource planning.
  • Manage project scope, risks, and issues, ensuring clear communication with stakeholders.
  • Coordinate cross-functional teams and facilitate Agile or Waterfall delivery methodologies.

TTEC Digital pioneers engagement and growth solutions for customer experience. With 1,800 employees, it is part of TTEC Holdings and has been certified as a Great Place to Work for 2024-2025.

US 3w PTO

  • Manage multiple concurrent projects from intake to completion in a fully remote, mission-driven environment.
  • Translate complex initiatives into structured plans using Monday.com, Microsoft 365, and AI tools.
  • Support executive leadership with meeting preparation, dashboards, and cross-functional coordination.

The hiring company is a mission-driven organization focused on clean transportation and sustainability. It operates as a fully remote team with a collaborative and inclusive culture.

United States

  • Lead the strategy and execution of all changes within the Salesforce ecosystem, including gathering requirements and implementing solutions.
  • Manage integrations between Salesforce and connected systems, and oversee the work of Salesforce Administrators.
  • Drive continuous improvement, adoption of best practices, and utilize AI to enhance processes and workflows.

Agiloft is the most trusted global leader in data-first contract lifecycle management (CLM) software, helping organizations manage the end-to-end contract process with a flexible Data-first Agreement Platform. The company is growing and successful, with a vibrant culture that values diversity, work-life balance, and employee experience, as reflected in its high customer satisfaction and renewal rates.

$110,000–$125,000/yr
US

  • Coordinate project schedules, trackers, action logs, and risk logs.
  • Facilitate meetings, capture minutes, and drive follow-up on action items.
  • Support Agile delivery, maintain SharePoint documentation, and assist with onboarding.

LMI is a digital solutions provider accelerating government impact with innovation and speed. Headquartered in Tysons, Virginia, LMI serves defense, space, healthcare, and intelligence sectors, employing a team committed to agility and collaboration.

US Unlimited PTO

  • Refine and manage the internal Deal Registration process for the region, ensuring maximum gross profit.
  • Provide backup support to the Sales Operations Manager and manage Regional Sales Coordinators.
  • Conduct 30/60/90 day and annual performance reviews, and mentor junior team members on professional growth.

GuidePoint Security provides trusted cybersecurity expertise, solutions and services that help organizations make better decisions and minimize risk. With over 1,300 employees, it is a rapidly growing, profitable, privately-held value added reseller serving more than 6,200 customers.

$140,000–$160,000/yr
US

  • Manage ServiceNow Platform Operations for a Federal Agency, ensuring delivery, staffing, and performance.
  • Coordinate multi-vendor dependencies, transition, and governance, while balancing urgent restoration and committed delivery.
  • Oversee service-performance governance, capacity planning, and evidence-based reporting using ServiceNow.

NetImpact Strategies is a digital transformation consultancy for the Federal Government, delivering solutions in strategic consulting, process automation, cloud, DevSecOps, data, and cyber security. The company has over a decade of experience and has been recognized as a Top Workplace by The Washington Post in multiple years.

  • Lead end-to-end project delivery for security and IT initiatives, transforming business needs into executable plans.
  • Coordinate cross-functional teams including Security, Engineering, IT, Finance, and Legal to align deliverables and manage dependencies.
  • Maintain project health, report status, and mitigate risks to ensure on-time delivery within scope.

Sonatype is the software supply chain security company, providing end-to-end security solutions including proactive open source protection and enterprise-grade SBOM management. With over 2,000 organizations relying on their platforms, including 70% of the Fortune 100, they are a leader in the industry and value innovation and diversity.

$164,000–$205,000/yr
US

  • Lead end-to-end project management for complex infrastructure, new cloud builds, and data center migrations.
  • Partner with internal technical teams to ensure seamless execution and alignment.
  • Establish program management frameworks and drive proactive risk management.

Zscaler accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The company protects thousands of customers from cyberattacks and data loss with its SASE-based Zero Trust Exchange platform, and is building an AI-native enterprise with a team of over 10,000 employees.

US 4w PTO

  • Lead a sales operations team to manage quotes, orders, and vendor relationships.
  • Provide sales support, data management, and process coordination.
  • Train and mentor team members while maintaining accurate reporting and forecasting.

The company is a managed IT services provider. They operate in a fast-paced, remote environment with a focus on teamwork and efficiency.

North America

  • Administer and optimize Rocketlane PSA as the operational owner for configuration, project setup, and workflow hygiene.
  • Lead resource management with staffing, capacity planning, and subcontractor coordination for delivery operations.
  • Build operational reporting and dashboards for delivery health, utilization, and partner performance.

ServiceNow is the AI control tower for business reinvention, helping 85% of the Fortune 500 work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together.

Philippines

  • Oversee daily operations of multiple security projects, ensuring strict adherence to timelines, budgets, and deliverables.
  • Act as primary liaison between technical teams, vendors, and clients to ensure alignment on project objectives.
  • Maintain accurate project dashboards, risk logs, and status reports; prepare handover documentation.

We are a growing, medium-sized security integrator serving commercial clients across the US and beyond. Our team designs, installs, and maintains integrated security solutions, and we foster an entrepreneurial, collaborative, and supportive culture.