Configure and maintain data connections from district Student Information Systems and assess partners via calls and screen shares.
Validate data quality and monitor incoming data jobs to proactively resolve issues.
Document new processes and contribute to team playbooks for SIS data extraction.
Ellevation develops world-class software to help educators serve English Learners. They are a fast-growing, mission-driven technology company partnering with over 1,500 school districts and more than 2 million students, and they merged with Curriculum Associates in 2021.
Drive adoption and engagement through scalable tools, online communities, and AI-driven solutions.
Manage small district accounts to ensure student growth and high renewal rates.
Collaborate with cross-functional teams and use CRM systems to enhance customer success.
This company provides an AI-driven literacy platform for K-12 schools, focusing on student reading growth and educator support. It is a mid-sized education technology organization with a startup culture that values innovation, equity, and collaboration.
Structures and optimizes LMS configuration and coordinates daily operations for the Public Training team.
Provides system administration and technical support for the Learning Management System, including user management and reporting.
Collaborates across teams to ensure audiences receive state-of-the-art, accessible educational opportunities.
The Trevor Project is the leading suicide prevention and crisis intervention organization for LGBTQ+ young people. We have been saving lives every day for over 25 years and our staff contribute to our critical mission by embodying our values of heart, integrity, community, belonging, and progress.
Serves as the first point of contact for technical support via phone and email.
Provides guidance on products and assists with setup and maintenance of online learning software.
Troubleshoots hardware and software issues, managing support tickets for first-call resolution.
Encoura empowers students and institutions to create meaningful connections for informed decisions. Since 1972, the company has evolved its products to support enrollment, research, marketing, and student success, serving millions of high school students and educators.
Support research on misuse of Turnitin products and take action to halt offending accounts.
Analyze misuse reports to identify anomalies and unauthorized activities.
Work with teams to detect essay mills and improve identification of misuse cases.
Turnitin is a recognized innovator in global education, partnering with educators and institutions to develop learning integrity solutions. With over 16,000 academic institutions using their services in more than 185 countries, they offer a remote-first culture and a comprehensive benefits package.
Monitor daily tutoring session logins and flag issues in real time.
Respond to tutor emergencies and no-shows, including stepping in to deliver tutoring sessions as needed.
Provide technical support to tutors and complete small operations tasks during lighter hours.
OpenLiteracy is a literacy-focused education company that offers a reading curriculum, Tier 2 intervention support, and Tier 3 tutoring. They are a growing organization seeking passionate, certified educators to help improve literacy outcomes for students across the country.
Newsela is an education technology company providing AI-powered solutions for K-12 classrooms. As a fully remote company, it fosters a culture of flexibility and innovation.
Manage HESI testing operations and support learner accommodations in collaboration with the 504 Coordinator.
Monitor Honorlock exam violations weekly and serve as a communication bridge between teams.
Respond to learner inquiries, test SOPs, and contribute to special projects for curriculum delivery.
Nightingale College is a nursing school focused on transforming lives through nursing education via a blended-distance learning platform. They have graduated nearly 5,000 nurses serving communities in need and emphasize professional development and work-life integration.
Coordinate onboarding, data validation, and adoption activities with partner colleges and universities.
Work with institutional partners to troubleshoot data anomalies in transfer equivalency and program requirements.
Track partner engagement, gather feedback, and communicate needs to product and development teams.
ITHAKA expands access to knowledge and education worldwide through services like JSTOR, Portico, and Ithaka S+R. They foster a culture of belonging, evidence, speed, teamwork, and trust with a distributed team across the continental US.
Review and grade student learning logs, providing timely, actionable feedback to support student progress.
Work synchronously with students in 1:1, small-group, or large-group settings to mentor and tutor.
Create engaging lessons and tailor resources to meet individual student needs.
OpenEd is a leading provider of personalized K–12 educational programs partnered with innovative public school districts. With over 100,000 students served and an eNPS in the top 0.1% of tech companies, we foster a culture of customer obsession, action, and continuous learning.
Own end-to-end planning and execution of standardized assessments for assigned programs, ensuring compliance and successful delivery.
Serve as subject matter expert on testing requirements, platforms, and protocols, managing scheduling, proctor readiness, and live events.
Analyze participation trends, oversee score reporting, and drive process improvements through post-assessment retrospectives.
OpenEd opens the world to every learner, serving over 100,000 students with customized education. With an eNPS in the top 0.1% of tech companies, they have a strong culture focused on customer obsession, action, and transparency.
Support at-risk students through personalized, proactive outreach to address barriers impacting success.
Develop individualized support plans, coordinate interventions, and provide consistent follow-up.
Assist in live support services, tracking attendance and MTSS data to strengthen student engagement.
OpenEd is opening the world to every learner, providing customized world-class education and resources to over 100,000 students. With a strong culture and an eNPS in the top .1% of technology companies, they are a growing, mission-driven team committed to empowering families.
Ensure same-day, accurate event entry for school events in GoFan HQ or via CSV imports.
Maintain high-quality data standards with complete and correctly formatted records.
Organize and track incoming requests to prevent missed or unresolved entries.
PlayOn builds technology for high school athletics, offering ticketing, streaming, fundraising, and more through GoFan, NFHS Network, and MaxPreps. They are a growth-stage company backed by KKR, with a culture of accountability and collaboration.
Develop deep product knowledge and manage a portfolio of campus accounts to drive demand and satisfaction.
Conduct regular partner check-ins, resolve issues, and maintain accurate records of interactions.
Collaborate with the Commercial team to identify growth opportunities and represent the customer perspective internally.
Avride develops autonomous vehicles and delivery robots to redefine mobility. The company is home to top talent and focuses on innovation, sustainability, and connectivity, with delivery robots already in the market.
Empower students from enrollment through graduation by providing concierge-level support and proactive outreach.
Manage a high volume of inbound and outbound calls, texts, and virtual advising appointments to guide students.
Partner with students to interpret academic requirements, select courses, and co-create term-specific academic plans.
University of Maryland Global Campus (UMGC) is a public university that provides online and hybrid education to adult learners worldwide. UMGC employs a large staff and fosters a fast-paced, technology-driven culture focused on student success.
Manage program delivery and support strategic initiatives for live online training programs.
Oversee admissions process, instructional hiring, and cross-functional collaboration.
Ensure a friendly learning environment and monitor learner progress.
Correlation One develops workforce skills for the AI economy. It is the largest provider of AI and data workforce development programs globally, having trained over 500,000 professionals across 11 countries, and values creativity, initiative, collaboration, and communication.
Own and manage a portfolio of school district accounts to drive satisfaction and growth.
Lead the full sales cycle, from prospecting to contract execution, to achieve quota.
Build strong relationships as a trusted advisor and partner cross-functionally for customer success.
Presence is a leading provider of teletherapy solutions for children with diverse needs, connecting clinicians to K-12 school districts. With over 2,000 clinicians and millions of therapy sessions delivered, they are a remote-first company that values in-person connection and travel.
Deliver CRM consulting services to higher education clients, focusing on Technolutions Slate systems for admissions and enrollment optimization.
Engage with clients via virtual meetings to troubleshoot issues, demonstrate solutions, and guide best practices across multiple projects.
Manage sensitive student data with strict confidentiality while contributing to CRM strategies that improve enrollment outcomes.
Jobgether is a partner company that uses AI-powered matching to connect candidates with hiring employers. They process applications and share top-fitting candidates with employers for final decisions.
Lead live onboarding and training sessions with customers via video calls, configuring the system in real time based on their workflows.
Work behind the scenes to configure accounts accurately and completely before customers log in, including setting up schedules, rules, forms, and permissions.
Coordinate with Customer Success and other teams to ensure smooth handoffs and that accounts are fully ready for daily operations immediately.
Connecteam is a SaaS platform that helps non-technical, frontline businesses manage their workforce in one place. SD Solutions is a staffing company operating globally, and this role involves delivering customer onboarding and configuration support for Connecteam.
Own recurring operational tasks: pulling data, generating reports, managing student communications, and ensuring materials stay high quality.
Take repetitive or partially documented work and turn it into clear, reliable, repeatable processes, mapping logic for automation.
Draft and send student communications, manage distribution, track responses, and support cross-team operational workflows.
Scholars of Finance is a rapidly growing organization on a mission to inspire character and integrity in the finance leaders of tomorrow by investing in undergraduate students through leadership development, mentorship, and support from purpose-driven finance executives. They are a close-knit, high-performing, mission-driven team that has impacted thousands of students across top universities since 2019.